Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Proficiency with computers, especially with CRM software, and strong typing skills. * Ability to ...
Underwriting Administrative Assistant
Langley, BC · On-site +1
SUPERVISORY RESPONSIBILITIES Not Applicable EDUCATION AND/OR EXPERIENCE High school diploma or equivalent Remote/Hybrid position Pay Range 38000 - 42000 Annual Actual salary will be determined based ...
Underwriting Administrative Assistant
Langley, BC · On-site +1
SUPERVISORY RESPONSIBILITIES Not Applicable EDUCATION AND/OR EXPERIENCE High school diploma or equivalent Remote/Hybrid position Pay Range 38000 - 42000 Annual Actual salary will be determined based ...
Remote Weekend Typing information
What is the difference between Remote Weekend Typing vs Remote Data Entry?
| Aspect | Remote Weekend Typing | Remote Data Entry |
|---|---|---|
| Required Credentials | Basic computer skills, typing proficiency | Basic computer skills, attention to detail |
| Work Environment | Home-based, flexible hours on weekends | Home-based, flexible or regular hours |
| Industry Usage | Freelance, online platforms | Corporate, administrative, online platforms |
| Search & Comparison Intent | Looking for weekend typing jobs | Looking for data entry roles |
Remote Weekend Typing and Remote Data Entry both involve computer-based tasks, but the former emphasizes weekend work and typing tasks, while the latter focuses on data input and management. Understanding these differences helps job seekers find roles that match their skills and schedule preferences.

Full-time
Medical, Dental, PTO
Posted 2 days ago
Job description
We are excited that you stopped and are reading our job description and hope you will apply.
- Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
- Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information.
- Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.
- Create and complete work order requests on all incoming calls and email requests.
- Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met.
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
- The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department.
- Adhere to the Company's Quality System operating procedures.
- Perform other duties as assigned by Management.
- 1-3 years of previous experience in a customer service/support role
- College/university graduate or equivalent work experience
- Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
- Exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Experience working in HVAC/Building Automation industry or a related field is an asset.
- Must be available to attend and successfully complete a two (2) week full-time paid training program.
- Language - English / French is an asset