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Online Case Manager Jobs in Indiana (NOW HIRING)

Iris Family Support Center

Case Manager

Auburn, IN · On-site

$18.75 - $24/hr

The Community Partners Case Manager works independently in the field providing home-based and community-based services to families referred to Iris from the Department of Child Services, self ...

Iris Family Support Center

Case Manager

Auburn, IN · On-site

$18.75 - $24/hr

The Community Partners Case Manager works independently in the field providing home-based and community-based services to families referred to Iris from the Department of Child Services, self ...

Iris Family Support Center

Case Manager

Auburn, IN · Remote

$18.75 - $24/hr

The Community Partners Case Manager works independently in the field providing home-based and community-based services to families referred to Iris from the Department of Child Services, self ...

Iris Family Support Center

Case Manager

Lagrange, IN · On-site

$16.75 - $21.75/hr

The Community Partners Case Manager works independently in the field providing home-based and community-based services to families referred to Iris from the Department of Child Services, self ...

New

Encompass Health

Case Manager

Newburgh, IN · On-site

$19 - $24.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Encompass Health

Case Manager

Newburgh, IN · On-site

$19 - $24.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Encompass Health Corporation

Case Manager

Newburgh, IN · On-site

$19 - $24.50/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Morgan & Morgan, P.A.

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...

Morgan & Morgan, P.A.

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as ...

Vergence

Case Manager

Edinburgh, IN · On-site

$19.25 - $24.75/hr

We are looking for a Case Manager to assist with a current engagement in Central Indiana. This position is responsible for facilitating case management initiatives and deployment operations including ...

Oaklawn

Case Manager

Elkhart, IN · On-site

$22.34/hr

Case Managers Elkhart or Goshen Do you have a heart for helping youth, adults, and families accomplish their goals? Are you looking for a rewarding and supportive work environment with opportunities ...

Regional Care Group

Case Manager

Merrillville, IN · On-site

$17.93 - $23.31/hr

Case Manager Regional Health Systems is Northwest Indiana's largest provider of community-based mental health care, primary health care and addiction treatment services. We offer adults and children ...

Ascension Recovery Services

Case Manager

Muncie, IN · On-site

$18.50 - $24/hr

Case Manager Indiana Treatment Centers - Muncie, IN Help Individuals Build a Strong Foundation for Recovery Recovery is about more than treatment-it's about helping people rebuild their lives.

Ascension Recovery Services

Case Manager

Muncie, IN · On-site

$18.50 - $24/hr

Case Manager Indiana Treatment Centers - Muncie, IN Help Individuals Build a Strong Foundation for Recovery Recovery is about more than treatment-it's about helping people rebuild their lives.

Regional Care Group

Case Manager

Merrillville, IN · On-site

$17.93 - $23.31/hr

Case Manager - Substance Abuse Res Unit Regional Health Systems is Northwest Indiana's largest provider of community-based mental health care, primary health care and addiction treatment services. We ...

Regional Care Group

Case Manager

Merrillville, IN · On-site

$17.93 - $23.31/hr

Case Manager - Substance Abuse Res Unit Regional Health Systems is Northwest Indiana's largest provider of community-based mental health care, primary health care and addiction treatment services. We ...

Ascension Recovery Services

Case Manager

Muncie, IN · On-site

$18.50 - $24/hr

Case Manager Indiana Treatment Centers - Muncie, IN Help Individuals Build a Strong Foundation for Recovery Recovery is about more than treatment--it's about helping people rebuild their lives.

Ascension Recovery Services

Case Manager

Columbus, IN · On-site

$17 - $22/hr

Case Manager Facility: Indiana Treatment Centers Location: Columbus, IN Employment Type: Full-Time Schedule: Day Shift | Schedule may vary based on program and client needs JOIN A MISSION THAT ...

Oaklawn

Case Manager

Elkhart, IN · On-site

$22.34/hr

Case Managers Elkhart or Goshen Do you have a heart for helping youth, adults, and families accomplish their goals? Are you looking for a rewarding and supportive work environment with opportunities ...

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Online Case Manager information

See Indiana salary details

$18

$45

$76

How much do online case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online case manager in Indiana is $45.23, according to ZipRecruiter salary data. Most workers in this role earn between $33.61 and $54.66 per hour, depending on experience, location, and employer.

What is an online case manager?

An Online Case Manager is a professional who provides remote support to clients by assessing their needs, developing care plans, and coordinating services. They typically work in healthcare, social services, or legal fields, ensuring clients receive appropriate resources and assistance. Communication is primarily done through phone, email, and virtual meetings. Their role involves documentation, advocacy, and ongoing case evaluation to improve client outcomes.

What does an online case manager do?

A typical day for an Online Case Manager involves managing a caseload of clients by reviewing their needs, coordinating digital resources, and facilitating virtual meetings or check-ins. You'll use online management systems to track progress, document interactions, and ensure accurate and timely follow-ups on client action plans. Collaboration is often required with external partners, healthcare providers, or internal team members through phone calls, video conferences, or secure messaging platforms. The remote nature of the job allows for flexibility but also requires excellent organizational skills and self-motivation to balance multiple cases and deadlines efficiently.

What skills and qualifications are needed to be an online case manager?

To thrive as an Online Case Manager, you need a background in social work, counseling, or a related field, combined with strong organizational and communication skills. Familiarity with case management software, secure messaging platforms, and knowledge of privacy regulations like HIPAA are commonly required. Exceptional problem-solving ability, empathy, and the capacity to work independently make someone stand out in this position. These skills enable effective support for clients in a remote environment, ensuring timely coordination and positive outcomes.

How to become a remote online case manager?

To become a remote online case manager, typically you need a relevant bachelor's degree such as social work, nursing, or psychology, along with experience in case management or healthcare. Certification, like the Certified Case Manager (CCM), can enhance job prospects. Strong communication skills and proficiency with case management software are also important for working effectively remotely.

What are popular job titles related to Online Case Manager jobs in Indiana?

For Online Case Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Online Case Manager jobs in Indiana look for?

The top searched job categories for Online Case Manager jobs in Indiana are:

What cities in Indiana are hiring for Online Case Manager jobs?

Cities in Indiana with the most Online Case Manager job openings:

Online Case Manager jobs near you
Infographic showing various Online Case Manager job openings in Indiana as of August 2026, with employment types broken down into 7% As Needed, 86% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $94,080 per year, or $45.2 per hour.

Case Manager

Iris Family Support Center

Auburn, IN • On-site

$18.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Position Summary
The Community Partners Case Manager will report directly to the Community Partners Supervisor and provide the following service lines: Community Partners for Safe Families. The Community Partners Case Manager works independently in the field providing home-based and community-based services to families referred to Iris from the Department of Child Services, self-referrals, and other community sources. This role requires a high level of professional judgment, discretion, and decision-making as the Case Manager navigates unique family dynamics, assesses needs, and develops individualized service plans. Each family served presents different circumstances, requiring the Case Manager to adapt their approach, manage crises, and make sound decisions in real time. The Case Manager conducts home visits, intakes, assessments, and provides ongoing case management to gather critical information, identify strengths and risks, and coordinate supportive services. The Community Partners Case Manger will work alongside the family to provide services that support family stabilization and child safety. Evidence-based practices will be utilized to provide trauma-informed community-based, and home-based services. Case Managers maintain an ongoing caseload of active families providing weekly services as well as engaging new families with screening and assessments and coordinating with service providers.
While supervision and team support are available, the Case Manager primarily works solo throughout the day, managing their schedule, prioritizing needs, and ensuring that families receive consistent, high-quality support to promote safety, stability, and well-being.
Job Description
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Successfully deliver services to referred families.
  • Maintain caseload as assigned to meet productivity requirements, which includes assessment and ongoing case management work.
  • Conduct creative and persistent outreach to enroll clients into services (including, but not limited to, face-to-face visits, drop-byes, phone calls/texts, social media).
  • Provide intake and assessment of all families on case load within required timelines and use program database and agency equipment to complete documentation and other job duties.
  • Visit individuals in homes and provide information on agency services and connect families to supportive services for their needs to prevent child abuse and neglect.
  • Complete case notes in a detailed, yet succinct, finished format.
  • Complete scheduled appointments within the parameters of the specific program involved.
  • Establish an emotionally supportive, non-judgmental, trusting relationship with parent(s), using independent judgment and adjusting as needed.
  • Assist clients with achieving goals and objectives set forth in case plan within time frame established. and coordinate hand off visits with partner agencies if applicable.
  • Serve as client advocate and respect all agency and program confidentiality policies.
  • Independently establish a case plan with goals, objectives and activities with each client, reviewing and rewriting, as well as setting new goals as circumstances change. This case plan will incorporate the needs identified by the referral source as well as the needs identified by the staff and the client. This case plan will guide services.
  • Exercise discretion and judgment in identifying plans of action to achieve goals and objectives, including day-to-day direct contact with clients, government entities, other agencies, and courts.
  • Advocate on behalf of the client and link the family to additional community resources and services.
  • Complete all required paperwork in various databases within established format and deadlines.
  • Work within an environment of frequently changing priorities, deadlines and duties.
  • Provide client transportation as necessary to complete goals of the program and client case plan.
  • Assist with crisis assistance as needed, such as hands-on lice treatments.
  • Teach and role model parenting techniques to the family using approved methods and materials.
  • Teach home management, financial management, childcare, discipline, nutrition and personal skills as appropriate.
  • Report any case that may involve "imminent harm" or "threatened harm" to a supervisor immediately.
  • Attend 8 to 12 in-service training sessions per year.
  • Meet with supervisor for supervision as required by service standards, department requirements and "best practices" of supervision.
  • Attend court hearings, case conferences, team meetings, department meetings, and other meetings as required.
  • Performs other duties as assigned
  • Approximately 40% travel is expected for this position. Must be able to travel within all counties in the assigned region: Allen, Whitley, Noble, LaGrange, Steuben, and DeKalb counties.

Other Duties
Performs other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications (core competencies, Skills and Experience)
  • Communication (Verbal/Written)
  • Relationship Rapport Building / Engage Clients
  • Ethical Practice
  • Trauma Informed Approach
  • Critical Thinking Skills
  • Resiliency
  • Continuous Learning
  • Personal Accountability
  • Problem-solving
  • Demonstrates maturity
  • Must have reliable daily dependable transportation to use on the job and transport others. Operator of vehicle must have valid driver's license and proof of insurance.
  • Ability to maintain strict confidentiality, per agency requirements.
  • Time management/ Prioritization
  • Initiative
  • Develop rapport and a trusting relationship with clients while being supportive, strengths-based, and sensitive to needs of families in crisis; understanding individual differences in ability, learning, and personalities
  • Demonstrate motivation and ability to learn the dynamics of child abuse and neglect.
  • Demonstrate motivation and ability to work with professionals involved in working on behalf of clients.
  • Understanding of and empathy for clients served, including those of different cultures, races, ethnic identities and special needs.

Physical Demand
  • Climb and maneuver steps in narrow hallways and in small rooms
  • Tolerate strong odors
  • Lift and physically manipulate up to 60 pounds
  • Read printed material in poorly lighted areas
  • Operate video, telephone, and other common standard office equipment
  • Discern and evaluate sounds, interactions, and movements in multiple situations in order to determine the potential for child abuse and neglect
  • Use senses of sight, hearing, and smell to evaluate the safety of the environment for children
  • Operate and transport others in a motor vehicle
  • Ability to respond rapidly to rescue a child
  • Communicate and teach parents and children of varying intellectual capabilities and languages
  • May be subjected to infectious diseases, substances, and contaminated articles physically out of the control of the children supervised
  • Environment may require safety precautions such as being in homes with animals, pests or other exposures to safety.
  • Sit for extended periods of time.

Travel
Travel is expected for this position, including daily travel within the region assigned to complete client visits and occasional travel within the state for required trainings and meetings. The assigned region includes Allen, Whitley, DeKalb, Noble, Steuben and LaGrange Counties.
Expected Hours of Work
  • Some flexibility in hours is allowed, but the employee must be available between the "core" work hours of
  • Staff must work 40 hours each week to maintain full-time status.
  • 8a.m. to 8p.m. Mon- Fri with occasional weekends to meet program and agency needs.

Required Education
  • Bachelor's Degree in Human Services, Social Work, Education or directly related field preferred.
  • One year of full-time experience in home management, home maintenance, and/or child-care.
  • Experience working with families/parents/children in a human service organization a preference.
  • Life or job experience caring for children.

Benefits
  • Comprehensive Coverage: Health, dental, and vision insurance keep you covered.
  • Life & Disability Insurance: Provided by Iris for your peace of mind.
  • Health Reimbursement Account (HRA): Take control of your health expenses.
  • Wellness Program & Activity Tracker Reimbursement: Stay healthy and motivated.
  • Team-Centered Environment: Supportive and collaborative.
  • Generous Paid Time Off & Flexibility: Balance work and life effortlessly.
  • 403b Retirement Plan + 3% Match: Secure your financial future.
  • Paid Holidays & Floating Holiday: Celebrate and relax when it suits you.
  • Mileage Reimbursement: Ease your commute and travel expenses.
  • Professional Development Assistance: Grow with us.
  • Training & CEU Opportunities: Stay ahead in your field.
  • Company-Issued Tech: Stay connected and productive.

EEO Statement
Iris Family Support Center is an Equal Opportunity, Affirmative Action employer

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