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Online Answering Service Jobs in Rio Rancho, NM (NOW HIRING)

Walgreens

Photo Specialist

Albuquerque, NM

$15.25 - $20.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Albuquerque, NM

$15.25 - $20.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Rio Rancho, NM

$16 - $21.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Albuquerque, NM · On-site

$16.50 - $21.75/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Albuquerque, NM

$16.50 - $21.75/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Albuquerque, NM

$15.50 - $20.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Rio Rancho, NM

$16 - $21.25/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Los Lunas, NM · On-site

$16.25 - $21.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Albuquerque, NM

$16.50 - $21.75/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Albuquerque, NM · On-site

$16.50 - $21.75/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Albuquerque, NM · On-site

$15.50 - $20.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

Walgreens

Photo Specialist

Los Lunas, NM

$16.25 - $21.50/hr

... service transactions, including FedEx, Western Union, and online order fulfillment. Owns the ... Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive ...

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Online Answering Service information

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How much do online answering service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for online answering service in Rio Rancho, NM is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $25.77 per hour, depending on experience, location, and employer.

What are common challenges faced by professionals working in an online answering service, and how can they be addressed?

Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.

What is an online answering service?

An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.

What is the difference between Online Answering Service vs Virtual Receptionist?

FeatureOnline Answering ServiceVirtual Receptionist
CredentialsTypically no formal credentials requiredOften requires customer service or administrative experience
Work EnvironmentRemote, operated by a third-party providerRemote, often employed directly by a company or as an independent contractor
Services ProvidedAnswering calls, message taking, basic customer inquiriesAnswering calls, scheduling, client interaction, more personalized services
Usage in IndustryCommon across small businesses, call centers, and service providersUsed by businesses needing personalized front-desk support remotely

Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.

What are the key skills and qualifications needed to thrive as an online answering service representative?

To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.

What are the most commonly searched types of Answering Service jobs in Rio Rancho, NM?

The most popular types of Answering Service jobs in Rio Rancho, NM are:

What are popular job titles related to Online Answering Service jobs in Rio Rancho, NM?

For Online Answering Service jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Online Answering Service jobs in Rio Rancho, NM look for?

The top searched job categories for Online Answering Service jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Online Answering Service jobs?

Cities near Rio Rancho, NM with the most Online Answering Service job openings:

Online Answering Service jobs near you

Field Service Support Coordinator, Hourly - NM

Honeywell

Los Ranchos De Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 540 rated manufacturers

Job description

Job Description
As a Field Service Support Coordinator here at Honeywell, you will play a crucial role in supporting our field service operations by coordinating activities, managing schedules, and ensuring seamless communication between field service teams and customers.
You will report directly to our Field Service Manager and you'll work out of our Albuquerque, NM location on an On-site work schedule.
In this role, you will impact the efficiency and effectiveness of field service delivery, contributing to customer satisfaction and operational excellence.
Responsibilities
KEY RESPONSIBILITIES
  • Coordinate and schedule field service activities to meet customer demands and service level agreements.
  • Serve as a communication liaison between field service engineers, customers, and internal teams.
  • Manage service documentation and ensure timely updates and reporting.
  • Assist in tracking and resolving service issues to support customer satisfaction.
  • Collaborate with cross-functional teams to support continuous improvement initiatives.
  • Daily interactions directly with technicians to coordinate vehicle requirements, phones, uniforms, and training material.
  • Assist Field Service Supervisor with coordination of requirements needed for billing based on customer requirements - maintain info in centralized system for the branch(es).
  • Order supplies, tools, equipment for the technicians and others as needed.
  • Be familiar with Health and Safety procedures, and coordinate safety and mandatory training for technicians under direction from leadership.
  • Handle all aspects of answering the phone: clients, suppliers, technicians, while multi-tasking with other duties and responsibilities.
  • Look after new employee onboarding and offboarding - including ensuring completion of the required checklists for activities such as ordering p-cards, access cards, business cards, etc.
  • Collect business-owned equipment and resources from exiting employees and ensure items are properly routed.
  • Coordinate activities required for fleet management - including ensuring employee reporting, disposition of vehicles, and understanding requirements for requisitions and returns.
  • Work with central team to ensure business licenses and documentation are maintained.
  • Assist customers with processing of purchase orders, invoice disputes, surveys, and use of online portals.
  • Required to work daily within online systems such as SMS, Titan, SharePoint, and the SAP environment.
  • Weekly payroll - review technician timecards, address missing time and overtime as well as address system issues (SMS, SAP, PeopleSoft, and eCharge).
  • Processing labor and/or material TRAPs.
  • Vendor set-up (Direct) - note this should go away soon with the automation of vendor set-up by sourcing.
  • Manage Status 90 vendor invoices weekly.

Qualifications
YOU MUST HAVE
  • Minimum of 1-2 years of proven experience in field service support or coordination roles.
  • Strong organizational skills with the ability to manage multiple schedules and priorities effectively.
  • Proficiency in service management software and tools to track and report service activities.
  • Knowledge of field service operations and customer service processes to ensure smooth coordination.
  • Experience collaborating with technical teams and customers to resolve service issues efficiently.

WE VALUE
  • Bachelor's degree in Business Administration, Engineering, or a related field.
  • Experience in the industrial or automation sectors preferred.
  • Strong problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment and support continuous improvement.
  • Familiarity with Honeywell products and services is a plus.

BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 7/23/2026
ABOUT HONEYWELL TECHNOLOGIES
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy. Learn more
THE BUSINESS UNIT
Honeywell Process Solutions (HPS) is a global leader in automation control, instrumentation, and services for the oil and gas, refining, pulp and paper, power generation, petrochemical, and other industries. HPS delivers innovative solutions that improve safety, reliability, and efficiency for our customers worldwide, leveraging advanced technologies and deep industry expertise.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Required Skills
HVAC , "SkillType" : null, "SkillId" : "300002902507557", "SectionId" : "300000016520798", "ContentItemId" : null

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

View All Honeywell Jobs