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On Call Amazon Customer Service Representative Jobs in Rio Rancho, NM

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Albuquerque, NM ยท On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Albuquerque, NM ยท On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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On Call Amazon Customer Service Representative information

See Rio Rancho, NM salary details

$10

$16

$25

How much do on call amazon customer service representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for on call amazon customer service representative in Rio Rancho, NM is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.08 per hour, depending on experience, location, and employer.

Does Amazon really hire people to work from home?

Amazon offers remote customer service representative positions, including on-call roles, which allow employees to work from home. These jobs typically require a computer, internet connection, and flexible scheduling, and they are part of Amazon's broader customer support operations.

How much do Amazon remote customer service reps make?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often involves flexible schedules and requires strong communication skills, with some positions offering additional benefits or performance-based incentives.

Will Amazon pay you $28 an hour to work from home?

Amazon customer service representatives working from home typically earn between $15 and $20 per hour, depending on experience and location. While some roles or overtime may increase pay, $28 an hour is higher than the standard rate for this position. Compensation varies based on the specific role, shift, and performance bonuses.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does Amazon hire remote customer service representatives?

Amazon regularly hires remote customer service representatives, including for on-call roles, and these positions often require strong communication skills and the ability to work independently. Remote customer service jobs at Amazon typically involve handling customer inquiries via phone, chat, or email and may require specific equipment or training. Availability of remote roles can vary based on location and business needs.
What are the most commonly searched types of Amazon Customer Service Representative jobs in Rio Rancho, NM? The most popular types of Amazon Customer Service Representative jobs in Rio Rancho, NM are:
What job categories do people searching On Call Amazon Customer Service Representative jobs in Rio Rancho, NM look for? The top searched job categories for On Call Amazon Customer Service Representative jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for On Call Amazon Customer Service Representative jobs? Cities near Rio Rancho, NM with the most On Call Amazon Customer Service Representative job openings:

Customer Service Representative (CSR)

Premium Roofing

Albuquerque, NM โ€ข On-site

$14.50 - $19.75/hr

Full-time

Re-posted 3 days ago


Job description

Position: Inside Sales Representative - ServiceTitan Expert
Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.

Requirements:
  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!