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Hourly Edd Customer Service Jobs in Rio Rancho, NM

Hertz

Customer Service Associate

Albuquerque, NM

$15.50/hr

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Hourly Rate is $15.50 + Commission. This role provides On Target Earning potential of starting 2%; ...

Hertz

Customer Service Associate

Albuquerque, NM · On-site

$15.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Hourly Rate is $15.50 + Commission. This role provides On Target Earning potential of starting 2%; ...

Hertz

Customer Service Associate

Albuquerque, NM · On-site

$15.50/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Hourly Rate is $15.50 + Commission. This role provides On Target Earning potential of starting 2%; ...

ForgeFit

Remote Customer Service Specialist

Albuquerque, NM · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

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$9

$17

$25

How much do hourly edd customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for hourly edd customer service in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

How to get through to EDD rep?

To reach an EDD representative for an hourly customer service role, call the EDD customer service line during business hours and select the appropriate options to be routed to a live agent. Persistence and calling during peak times can improve chances of connecting with a representative quickly. Having relevant information ready, such as your claim or account details, can also help expedite the process.

What is the difference between Hourly Edd Customer Service vs Hourly Edd Claims Processor?

AspectHourly Edd Customer ServiceHourly Edd Claims Processor
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; familiarity with claims processing
Work EnvironmentCall centers, office settingsOffice environment, data entry tasks
Employer & Industry UsageState employment departments, unemployment agenciesInsurance companies, government agencies
Common Search & ComparisonCustomer support roles in unemployment servicesClaims processing roles in unemployment insurance

Hourly Edd Customer Service involves assisting claimants via phone or online, focusing on providing information and resolving issues. In contrast, Hourly Edd Claims Processors handle the review and processing of unemployment claims, ensuring accuracy and compliance. Both roles require strong communication skills but differ in daily tasks and responsibilities.

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What cities near Rio Rancho, NM are hiring for Hourly Edd Customer Service jobs? Cities near Rio Rancho, NM with the most Hourly Edd Customer Service job openings:
Hourly Edd Customer Service jobs near you
Senior Economist (EDD #3746)

Senior Economist (EDD #3746)

State of New Mexico

Albuquerque, NM • On-site

$39.11 - $62.58/hr

Full-time

Posted yesterday

State Of New Mexico rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

40th of 50 rated states

Job description

$39.11 - $62.58 Hourly
$81,349 - $130,159 Annually
This position is a Pay Band C11
Posting Details
The mission of the New Mexico Economic Development Department is to improve the lives of New Mexico families by increasing economic opportunities and providing a place for businesses to thrive. Our programs and initiatives support our mission.
Interviews are anticipated to be conducted starting within one week after closing date.
Why does the job exist?
This job exists to provide important information and analysis to internal staff and external stakeholders to make informed decisions regarding public investments in economic development projects, broader business assistance, and state- and regional level policies.
How does it get done?
1. Perform economic and revenue analyses for the state and for each county on a quarterly basis and publish reports for each, including details on gross receipts tax revenues, employment and unemployment rates, matched taxable gross receipts by industry, and recent and historical trends.
2. Build, maintain, and update the department's economic analysis model, including adding more functionality and precision with each update and revising tax rates for the state and every taxing district within the state to stay up to date.
3. Use the department's economic analysis model to analyze potential investments into economic development projects to determine the public benefit for each considered level of investment.
4. Develop slides and other materials related to the economy, industry, employment, etc. for people in the department, occasionally travel to conferences and hearings to make presentations.
5. Analyze legislative proposals that would impact economic development in the state and prepare agency analysis reports.
6. Identify and deploy efficiency tools for modeling assumptions and economic outlook.
7. Leverage existing software including REMI and others for policy and economic impacts.
8. Perform other research and analysis and other duties as requested.
Who are the customers?
The customers are both internal staff, including management, and also the general public.
Ideal Candidate
The ideal candidate would possess:
- Master's degree or PhD in economics, statistics, or business administration.
- Knowledge of New Mexico's tax structure, including state and local gross receipts taxes.
- Experience reviewing and analyzing legislation related to economic development or taxes.
Minimum Qualification
Bachelor's Degree in Economics, Statistics, or Business Administration and three (3) years of experience in database manipulation, statistical analysis, or spreadsheet and/or statistical software usage. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a current drivers license.
Must obtain and maintain a state of New Mexico defensive driving certificate.
Working Conditions
Work is performed primarily in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer to include working with computers and phone usage.
Ability to lift up to 25 lbs.
Travel throughout the state and occasional out of state may be required.
Supplemental Information
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Agency Contact Information: Julie Dolan, julie.dolan1@edd.nm.gov, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.

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