Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment
Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment
Customer Service
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Customer Service
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Customer Service
Atlanta, GA · On-site +1
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Customer Service
Atlanta, GA · On-site +1
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Customer Service
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Customer Service
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Client Care Representative
Lithonia, GA · On-site
$14.50 - $19.75/hr
Uses standard script and procedures when answering incoming calls * Responds to telephone calls ... Assists customers with Online Banking Enrollment and resets password * Assists customers with ...
Quick apply
Client Care Representative
Lithonia, GA · On-site
$14.50 - $19.75/hr
Uses standard script and procedures when answering incoming calls * Responds to telephone calls ... Assists customers with Online Banking Enrollment and resets password * Assists customers with ...
Client Care Representative
Lithonia, GA · On-site
$14.50 - $19.75/hr
Uses standard script and procedures when answering incoming calls * Responds to telephone calls ... Assists customers with Online Banking Enrollment and resets password * Assists customers with ...
Quick apply
Client Care Representative
Lithonia, GA · On-site
$14.50 - $19.75/hr
Uses standard script and procedures when answering incoming calls * Responds to telephone calls ... Assists customers with Online Banking Enrollment and resets password * Assists customers with ...
Customer Service
Atlanta, GA · On-site +1
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Customer Service
Atlanta, GA · On-site +1
$15.50 - $21/hr
Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...
Client Care Representative
Lithonia, GA · On-site
$14.50 - $19.75/hr
Uses standard script and procedures when answering incoming calls * Responds to telephone calls ... Assists customers with Online Banking Enrollment and resets password * Assists customers with ...
Client Care Representative
Lithonia, GA · On-site
$14.50 - $19.75/hr
Uses standard script and procedures when answering incoming calls * Responds to telephone calls ... Assists customers with Online Banking Enrollment and resets password * Assists customers with ...
Customer Service
Alpharetta, GA · On-site
$15.50 - $21.25/hr
Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills. Your job ...
Customer Service
Alpharetta, GA · On-site
$15.50 - $21.25/hr
Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills. Your job ...
Client Service Representative
$14.75 - $20/hr
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for ...
Client Service Representative
$14.75 - $20/hr
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound calls for ...
Customer Service Representative
Atlanta, GA · On-site
$18 - $24/hr
As the first point of contact for our homeowners, you'll play a key role in delivering an outstanding customer experience by scheduling appointments, answering questions, coordinating service ...
Quick apply
Customer Service Representative
Atlanta, GA · On-site
$18 - $24/hr
As the first point of contact for our homeowners, you'll play a key role in delivering an outstanding customer experience by scheduling appointments, answering questions, coordinating service ...
Client Service Representative
Roswell, GA · On-site
$14.75 - $20/hr
ESSENTIAL FUNCTIONS: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms • Scheduling and confirming appointments ...
Client Service Representative
Roswell, GA · On-site
$14.75 - $20/hr
ESSENTIAL FUNCTIONS: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms • Scheduling and confirming appointments ...
Call Center Customer Service Representatives
Atlanta, GA · On-site
$15 - $19.25/hr
... Answering customer inquiries with a professional attitude and manner while adhering to measurable ... systems, online resources, and business partner relationships. Actively participating in Quality ...
Call Center Customer Service Representatives
Atlanta, GA · On-site
$15 - $19.25/hr
... Answering customer inquiries with a professional attitude and manner while adhering to measurable ... systems, online resources, and business partner relationships. Actively participating in Quality ...
Call Center Customer Service Representatives
Atlanta, GA · On-site
$15 - $19.25/hr
... Answering customer inquiries with a professional attitude and manner while adhering to measurable ... systems, online resources, and business partner relationships. Actively participating in Quality ...
Call Center Customer Service Representatives
Atlanta, GA · On-site
$15 - $19.25/hr
... Answering customer inquiries with a professional attitude and manner while adhering to measurable ... systems, online resources, and business partner relationships. Actively participating in Quality ...
Federal Work Study - Customer Service Representative - Academic Support Services
Atlanta, GA · On-site
$15.50 - $21/hr
These range from greeting the customers to answering the phone. Sponsorship is not available for ... on-line at . Institutional Values Excellence We achieve outcomes of the highest quality, hold ...
Federal Work Study - Customer Service Representative - Academic Support Services
Atlanta, GA · On-site
$15.50 - $21/hr
These range from greeting the customers to answering the phone. Sponsorship is not available for ... on-line at . Institutional Values Excellence We achieve outcomes of the highest quality, hold ...
Federal Work Study - Customer Service Representative - Academic Support Services
Atlanta, GA · On-site
$15.50 - $21/hr
These range from greeting the customers to answering the phone. Sponsorship is not available for ... on-line at . Institutional Values Excellence We achieve outcomes of the highest quality, hold ...
Federal Work Study - Customer Service Representative - Academic Support Services
Atlanta, GA · On-site
$15.50 - $21/hr
These range from greeting the customers to answering the phone. Sponsorship is not available for ... on-line at . Institutional Values Excellence We achieve outcomes of the highest quality, hold ...
Contact Center Rep I
Peachtree Corners, GA · On-site
$16.75 - $21.75/hr
... and services to assist our members in answering their questions and make recommendations as needed. The position will handle Member Services calls and has limited access to our Online Banking ...
Contact Center Rep I
Peachtree Corners, GA · On-site
$16.75 - $21.75/hr
... and services to assist our members in answering their questions and make recommendations as needed. The position will handle Member Services calls and has limited access to our Online Banking ...
Customer Service Specialist
Norcross, GA · On-site
$16 - $21.25/hr
Specific duties for this position include answering inbound and outbound calls and following ... services. Language Ability: Ability to read and comprehend simple instructions, short ...
Customer Service Specialist
Norcross, GA · On-site
$16 - $21.25/hr
Specific duties for this position include answering inbound and outbound calls and following ... services. Language Ability: Ability to read and comprehend simple instructions, short ...
Online Answering Service information
See Decatur, GA salary details
$12.20 - $14.57
7% of jobs
$16.78 is the 25th percentile. Wages below this are outliers.
$14.57 - $16.94
19% of jobs
The median wage is $19.26 / hr.
$16.94 - $19.31
24% of jobs
$19.31 - $21.68
12% of jobs
$21.68 - $24.05
5% of jobs
$24.05 - $26.41
7% of jobs
$26.44 is the 75th percentile. Wages above this are outliers.
$26.41 - $28.78
23% of jobs
$28.78 - $31.15
2% of jobs
$31.15 - $33.52
0% of jobs
$33.52 - $35.89
0% of jobs
$35.89 - $38.25
0% of jobs
$12
$22
$38
How much do online answering service jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for online answering service in Decatur, GA is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $26.73 per hour, depending on experience, location, and employer.
What is an online answering service?
An Online Answering Service is a company or platform that handles incoming calls, messages, or queries on behalf of other businesses or professionals, typically through remote operators. These services ensure that customer inquiries are answered promptly, appointments are scheduled, messages are relayed, and basic information is provided, even outside of regular business hours. They help businesses maintain professional communication and customer service without needing to hire in-house staff. Online answering services can operate via phone, chat, email, or a combination of digital channels.
What are the key skills and qualifications needed to thrive as an online answering service representative?
To thrive as an Online Answering Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and basic computer proficiency are typically required. Patience, active listening, and a calm demeanor make someone stand out in this position. These skills and qualities are important for providing accurate, timely, and courteous responses that enhance customer satisfaction and maintain client trust.
What are common challenges faced by professionals working in an online answering service, and how can they be addressed?
Professionals in online answering services often encounter challenges such as managing high call volumes, handling diverse customer inquiries, and maintaining a calm demeanor during stressful situations. To address these, it's important to develop strong communication and multitasking skills, stay organized, and utilize call management software effectively. Regular training and collaboration with teammates can also help improve service quality and reduce burnout. Support from supervisors and access to up-to-date knowledge bases are key to overcoming these challenges.
What is the difference between Online Answering Service vs Virtual Receptionist?
| Feature | Online Answering Service | Virtual Receptionist |
|---|---|---|
| Credentials | Typically no formal credentials required | Often requires customer service or administrative experience |
| Work Environment | Remote, operated by a third-party provider | Remote, often employed directly by a company or as an independent contractor |
| Services Provided | Answering calls, message taking, basic customer inquiries | Answering calls, scheduling, client interaction, more personalized services |
| Usage in Industry | Common across small businesses, call centers, and service providers | Used by businesses needing personalized front-desk support remotely |
Online Answering Services primarily handle call answering and message taking through third-party providers, focusing on basic communication tasks. Virtual Receptionists offer more personalized, interactive support, often including scheduling and customer interaction, typically employed directly or as contractors. Both serve remote communication needs but differ in service scope and employment setup.
What are the most commonly searched types of Answering Service jobs in Decatur, GA?
The most popular types of Answering Service jobs in Decatur, GA are:
What are popular job titles related to Online Answering Service jobs in Decatur, GA?
For Online Answering Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Answering Service jobs in Decatur, GA look for?
The top searched job categories for Online Answering Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Answering Service jobs?
Cities near Decatur, GA with the most Online Answering Service job openings:
Full-time
Retirement
Posted 5 days ago
Von Maur rating
6.2
Based on 59 frontline employees who took The Breakroom Quiz
8th of 21 rated department stores
Job description
As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.
WHAT YOU'LL DO:
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
WHAT YOU'LL DO:
- Own the customer experience - greet people sincerely, be friendly and thank every customer
- Answer a multi-line telephone - assist customers or direct them to the appropriate area
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
- Prepare, box, and wrap customer purchases and online orders for shipment
- Calculate service counter and store cash work - prepare bank deposits
- Maintain a clean and organized department
- Be available to work on-site for day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.