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Onboarding Navigator Jobs (NOW HIRING)

Clc

College and Career Navigator

Grayslake, IL · On-site

$19.25 - $25.25/hr

Lead outreach, recruitment, and onboarding for military, veteran, and military-affiliated students. * Support new admits from application through the first day; assist with pre-recruitment and first ...

Sanford Health

Member Experience Navigator

Sioux Falls, SD · On-site

$19.75 - $25.75/hr

A Health Navigator serves as a single point of contact and liaison to help members maximize their ... onboarding experience. They collaborate with different resources when necessary. They complete ...

Employee Navigator

Client Support Specialist

Frederick, MD

$18 - $24/hr

... onboarding * Collaborate with teammates on process improvements and strategies to make the most out of the Employee Navigator software * Serve as an experienced consultant to customers supporting ...

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

... onboarding * Collaborate with teammates on process improvements and strategies to make the most out of the Employee Navigator software * Serve as an experienced consultant to customers supporting ...

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Onboarding Navigator information

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How much do onboarding navigator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for onboarding navigator in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

How does an Onboarding Navigator typically collaborate with other departments during the onboarding process?

As an Onboarding Navigator, you will regularly interact with HR, IT, and department managers to ensure new hires have a seamless transition into the organization. You’ll coordinate tasks such as setting up equipment, granting system access, and arranging orientation sessions. Effective cross-department communication is key, as you'll often act as a bridge between new employees and various teams to resolve issues quickly and ensure all onboarding steps are completed on time. Building strong relationships with stakeholders across the company is essential to provide a positive onboarding experience.

What are Onboarding Navigators?

Onboarding Navigators are professionals who guide new employees or clients through the initial stages of joining an organization or program. They help orient newcomers, answer questions, and facilitate necessary paperwork or training, ensuring a smooth transition. Their role is to provide support, clarify processes, and help individuals feel comfortable and informed as they acclimate to their new environment. By acting as a point of contact, Onboarding Navigators contribute to improved retention and satisfaction during the onboarding process.

What is the difference between Onboarding Navigator vs Onboarding Specialist?

AspectOnboarding NavigatorOnboarding Specialist
CredentialsTypically requires customer service or HR-related certificationsOften requires HR or administrative certifications
Work EnvironmentCustomer-focused, guiding new hires through onboarding processesAdministrative, process-oriented, supporting onboarding tasks
Employer & Industry UsageUsed in healthcare, corporate, and educational sectorsCommon in corporate and healthcare industries
Search & Comparison IntentPeople compare roles focused on guiding new hiresPeople look for roles supporting onboarding procedures

While both roles support new hire integration, Onboarding Navigators focus on guiding and assisting new employees through onboarding processes, often with a customer service approach. Onboarding Specialists handle administrative tasks, documentation, and process management. The roles overlap but differ mainly in their focus and daily responsibilities.

What are the key skills and qualifications needed to thrive as an Onboarding Navigator, and why are they important?

To thrive as an Onboarding Navigator, you need a solid understanding of onboarding processes, organizational policies, and strong customer service experience, often supported by a background in HR or related fields. Familiarity with HR information systems (HRIS), onboarding software, and digital communication platforms is typically required. Outstanding interpersonal skills, attention to detail, and the ability to guide and reassure new hires are crucial soft skills. These abilities ensure a smooth transition for new employees, enhancing engagement and retention from day one.
More about Onboarding Navigator jobs
What job categories do people searching Onboarding Navigator jobs look for? The top searched job categories for Onboarding Navigator jobs are:
Onboarding Navigator jobs near you
Infographic showing various Onboarding Navigator job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 84% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $53,969 per year, or $25.9 per hour.
DCFS Workforce Navigator

DCFS Workforce Navigator

Coalition for Responsible Community Development

Los Angeles, CA • On-site

$65K/yr

Full-time

Posted 19 days ago

Job description

Job Type
Full-time
Description
SUMMARY
The DCFS Workforce Navigator is a frontline career specialist who plays a key role in guiding foster youth ages 18 to 21 as they transition from care to employment, education, and lasting stability. This is a City of Los Angeles initiative, in partnership with the LA County Department of Children and Family Services (DCFS), co-located at the Youth Engagement Section (YES) and supported by the City's network of workforce and education providers.
The Workforce Navigator will serve as a consistent, care and healing-centered guide who works in partnership with youth to identify their goals, explore career pathways, and access wraparound services. Navigators will support a caseload of youth who self-identify as ready to pursue employment, education, or training opportunities. Services will include one-on-one coaching, group workshops, hands-on assistance with job readiness, and connections to paid employment programs, training, or apprenticeships.
The role requires empathy, flexibility, cultural humility, and a strong understanding of both trauma-informed youth engagement and Los Angeles' workforce development system. The Navigator will also play a key role in sharing youth-centered feedback and tracking employment outcomes to improve systems, inform policy, and ensure the City and County workforce systems evolve to meet the needs of transition-age foster youth.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct Youth Engagement and Navigation
  • Establish strong, trusting, and youth-centered relationships through regular check-ins and follow-ups (virtual and in-person).
  • Conduct confidential, one-on-one interviews and assessments to determine each youth's career readiness, goals, and support needs.
  • Co-design individualized "Pathway Plans" that outline immediate next steps and long-term aspirations.
  • Encourage youth to explore job, education, or training opportunities aligning their interests and talents.
  • Provide warm handoffs to City YouthSource Centers, AJCCs, training providers, and support services (e.g., transportation, childcare, legal docs). Continue to do ongoing follow-ups for two years.
  • Use creative, youth-friendly communication tools (text, visuals, direct messages) to maintain engagement and accountability.
  • Demonstrate emotional regulation and self-awareness, especially in high-stress or emotionally charged situations, to provide stable and supportive guidance to youth navigating complex challenges.
  • Remain a consistent support person through moments of uncertainty, emotional hardship, or transition even when progress is non-linear.

Workforce Development & Skills Readiness
  • Assist youth in job search, application, and interview preparation, including resume creation, cover letters, and onboarding paperwork.
  • Facilitate group and one-on-one workshops on labor rights, budgeting, workplace expectations, digital literacy, and job retention.
  • Support youth in accessing certifications, internships, apprenticeships, and subsidized employment programs (e.g., LARISE, Hire LA, workforce programs).
  • Help youth navigate forms and procedures related to onboarding (I-9s, W-4s, etc.) and understand their workplace rights.

Workforce Development & Skills Readiness
  • Assist youth in job search, application, and interview preparation, including resume creation, cover letters, and onboarding paperwork.
  • Facilitate group and one-on-one workshops on labor rights, budgeting, workplace expectations, digital literacy, and job retention.
  • Support youth in accessing certifications, internships, apprenticeships, and subsidized employment programs (e.g., LARISE, Hire LA, workforce programs).
  • Help youth navigate forms and procedures related to onboarding (I-9s, W-4s, etc.) and understand their workplace rights.

Performance Tracking & Systems Improvement
  • Track youth outcomes, including employment status, salary growth, credential attainment, and job retention.
  • Conduct regular check-ins and maintain detailed notes on youth progress.
  • Share youth feedback and outcomes with DCFS Youth Engagement Section (YES) and the City's AJCC to inform programming.
  • Report systemic barriers, success stories, and opportunities for improvement that emerge from youth experiences.
  • Help define and monitor youth-centered success metrics, including career satisfaction, well-being, and retention.
  • Incorporate youth voice into ongoing program design and service improvements, ensuring services stay relevant and responsive.

PREFERRED CHARACTERISTICS
  • Culturally responsive and trauma-informed in both mindset and practice. Youth-oriented and healing-centered-able to hold space for both vulnerability and ambition.
  • Confident navigating public systems (child welfare, workforce, education, housing) and simplifying access for youth.
  • Skilled at building rapport quickly and maintaining professional, nonjudgmental relationships.
  • Comfortable working in field-based and mobile environments (some travel to partner sites or youth locations required).
  • Embraces uncertainty with a can-do attitude; demonstrates the confidence to take initiative and the humility to ask for help when challenges arise. Collaborates effectively to problem-solve and move work forward, even when conditions are unclear.
  • Open to giving and receiving feedback and continuously improving service delivery.

Requirements
MINIMUM QUALIFICATIONS
  • 2-3 years of experience working with transition-age youth, preferably foster youth or those impacted by public systems.
  • Demonstrated ability to provide direct services using trauma-informed, relational approaches.
  • Familiarity with workforce development systems, college access, and employment programs in Los Angeles County, including knowledge of apprenticeship pathways and entrepreneurial opportunities.
  • Experience presenting or leading workshops with diverse youth audiences.
  • Proficiency with digital tools, including Google Workspace (Drive, Docs, Sheets, Forms, and Calendar).
  • Bachelor's degree in social work, Youth Development, Public Administration, or related field preferred but equivalent lived/professional experience strongly valued.
  • Bilingual (Spanish, Armenian, or other common LA County languages) preferred but not required.
  • Must have a valid driver's license.
  • This is not a work from home position. This role reports to the office 5 days a week.

Salary Description
$65,000

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