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Onboarding Navigator Jobs (NOW HIRING)

Sanford Health

Member Experience Navigator

Sioux Falls, SD · On-site

$19.75 - $25.75/hr

A Health Navigator serves as a single point of contact and liaison to help members maximize their ... onboarding experience. They collaborate with different resources when necessary. They complete ...

Sanford Health

Member Experience Navigator

Sioux Falls, SD · On-site

$19.75 - $25.75/hr

A Health Navigator serves as a single point of contact and liaison to help members maximize their ... onboarding experience. They collaborate with different resources when necessary. They complete ...

New River

Student Navigator

Ghent, WV · On-site

$40K - $42K/yr

Reporting to the Director of Student Services, the Student Navigator plays a key role in student ... Ensure new students complete all required application materials and onboarding requirements.

Uasys

College Navigator

Mccomb, MS

$17 - $22.50/hr

Basic Functions The College Navigator will serve students from first contact through goal ... onboarding processes, which include student rights and responsibilities and student familiarity ...

Career Opportunities - CNGC

Health Navigator

Plainview, NY · On-site

$21.25 - $27.50/hr

The Health Navigator will perform a wide variety of administrative and programmatic duties to ... Complete QI Training during onboarding and participate in QI refresher training as needed.

Uasys

College Navigator

Fayetteville, AR

$19 - $25/hr

Basic Functions The College Navigator will serve students from first contact through goal ... onboarding processes, which include student rights and responsibilities and student familiarity ...

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

... onboarding * Collaborate with teammates on process improvements and strategies to make the most out of the Employee Navigator software * Serve as an experienced consultant to customers supporting ...

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Onboarding Navigator information

See salary details

$12

$25

$47

How much do onboarding navigator jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for onboarding navigator in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, certain legal professionals, and highly experienced consultants or contractors in fields like finance or technology. These positions often require advanced skills, extensive experience, and sometimes certification or licensing, and they may involve long hours or high-pressure environments.

What job makes $10,000 a month without a degree?

An Onboarding Navigator typically does not earn $10,000 a month without a degree, as this role usually offers moderate salaries. However, some high-paying jobs such as sales managers, real estate brokers, or certain tech sales roles can reach or exceed this income level through commissions and experience, often without requiring a formal degree but emphasizing skills, certifications, and performance.

How does an Onboarding Navigator typically collaborate with other departments during the onboarding process?

As an Onboarding Navigator, you will regularly interact with HR, IT, and department managers to ensure new hires have a seamless transition into the organization. You’ll coordinate tasks such as setting up equipment, granting system access, and arranging orientation sessions. Effective cross-department communication is key, as you'll often act as a bridge between new employees and various teams to resolve issues quickly and ensure all onboarding steps are completed on time. Building strong relationships with stakeholders across the company is essential to provide a positive onboarding experience.

What is the 30 60 90 onboarding rule?

The 30-60-90 onboarding rule is a framework used by onboarding navigators and other roles to structure a new employee's first three months, focusing on specific goals and skills to develop at each stage. It helps ensure a smooth transition, with the first 30 days emphasizing learning, the next 30 building competence, and the final 30 integrating fully into the team and responsibilities.

What are Onboarding Navigators?

Onboarding Navigators are professionals who guide new employees or clients through the initial stages of joining an organization or program. They help orient newcomers, answer questions, and facilitate necessary paperwork or training, ensuring a smooth transition. Their role is to provide support, clarify processes, and help individuals feel comfortable and informed as they acclimate to their new environment. By acting as a point of contact, Onboarding Navigators contribute to improved retention and satisfaction during the onboarding process.

What is the difference between Onboarding Navigator vs Onboarding Specialist?

AspectOnboarding NavigatorOnboarding Specialist
CredentialsTypically requires customer service or HR-related certificationsOften requires HR or administrative certifications
Work EnvironmentCustomer-focused, guiding new hires through onboarding processesAdministrative, process-oriented, supporting onboarding tasks
Employer & Industry UsageUsed in healthcare, corporate, and educational sectorsCommon in corporate and healthcare industries
Search & Comparison IntentPeople compare roles focused on guiding new hiresPeople look for roles supporting onboarding procedures

While both roles support new hire integration, Onboarding Navigators focus on guiding and assisting new employees through onboarding processes, often with a customer service approach. Onboarding Specialists handle administrative tasks, documentation, and process management. The roles overlap but differ mainly in their focus and daily responsibilities.

What are the key skills and qualifications needed to thrive as an Onboarding Navigator, and why are they important?

To thrive as an Onboarding Navigator, you need a solid understanding of onboarding processes, organizational policies, and strong customer service experience, often supported by a background in HR or related fields. Familiarity with HR information systems (HRIS), onboarding software, and digital communication platforms is typically required. Outstanding interpersonal skills, attention to detail, and the ability to guide and reassure new hires are crucial soft skills. These abilities ensure a smooth transition for new employees, enhancing engagement and retention from day one.

What is the onboarding salary?

The onboarding salary for an Onboarding Navigator varies depending on the employer, location, and experience level. Typically, onboarding roles in healthcare, education, or corporate settings offer salaries ranging from $35,000 to $55,000 annually. Some positions may include benefits such as health insurance and paid time off, and salary negotiations can be influenced by certifications or specialized skills.
More about Onboarding Navigator jobs
What job categories do people searching Onboarding Navigator jobs look for? The top searched job categories for Onboarding Navigator jobs are:
Onboarding Navigator jobs near you
Infographic showing various Onboarding Navigator job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 1% Part Time, and 10% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,969 per year, or $25.9 per hour.
Member Experience Navigator

Member Experience Navigator

Sanford Health

Sioux Falls, SD • On-site

$19.75 - $25.75/hr

Full-time

Medical

Posted 6 days ago

Sanford Health rating

6.8

Company rating: 6.8 out of 10

Based on 523 frontline employees who took The Breakroom Quiz

485th of 872 rated healthcare providers

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Union Position:

No

Department Details

Summary

Sanford Health Plan's Health Navigator provides high touch, member centered support in navigating the health care system and health resources. A Health Navigator serves as a single point of contact and liaison to help members maximize their benefits and realize the value of being a Sanford Health patient and Sanford Health Plan member.

Job Description

Health Navigators triage and research individual member situations to ensure they receive the best experience and care. They establish trust and provide support through outreach initiatives including the time during the member's onboarding experience. They collaborate with different resources when necessary. They complete follow up after connecting members to resources ensuring their needs are satisfied. They consult with other members of the member's healthcare team to problem solve and seek advice. They provide superior customer service that is consistent with policies, Sanford values, quality standards and service commitments. Serves as initial point of contact between members and Sanford Health Plan by making outbound, welcome calls to members. Assists members in completing their Health Risk Assessment and connects them with Health Guides, Social Work, and Care Management resources as needed. Works with providers and facilities to prioritize and schedule appointments. Consults with and connects members to appropriate departments to assist and provide members with a clear understanding of health care billing transactions. Complies with established auditing criteria for interactions. Stays current on policies and procedures to provide accurate information. Maintains the confidentiality of members' personal information to be compliant with confidentiality policies. Maintains customer record with proper notation and detailed comments. Informed of all Sanford Health Plan products, including covered/not covered services, as well as new plan designs, modifications and documentation updates. Informed of Sanford Health resources and connecting points. Provides seamless transition and transfer as needed to ensure continuation of care and service. Performs follow-up and regular check-ins with members to ensure they are receiving the best care and experience. Performs other relevant duties deemed necessary to achieve department and system-wide goals. Works within defined parameters to identify work expectations and quality standards, but is empowered to prioritize the member's needs, and works under minimal direction. Maintains a good team rapport with various departments and personnel across the system to resolve member questions. Demonstrates helpful, friendly, positive attitude and provides the highest level of customer service to each member in a courteous, respectful, and confidential manner.

Qualifications

High school diploma or equivalent required; bachelor's degree preferred
Minimum of three (3) years of customer service or similar position experience required.

Sanford is an EEO/AA Employer M/F/Disability/Vet.


If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

What Sanford Health employees say

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Benefits

Hours and flexibility

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About Sanford Health

Sourced by ZipRecruiter

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Industry

Health care and social assistance and hospitals

Company size

10,000+ Employees

Headquarters location

Sioux Falls, SD, US

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