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On Tap Credit Union Jobs (NOW HIRING)

Protects assets, independently collecting on past due accounts and coordinating legal actions ... Credit Union setting * Ability to independently manage and complete assigned workload within ...

If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday ... Leads credit union and its staff, overseeing day-to-day operations, performance management, and ...

Credit Analyst

Orlando, FL ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At FAIRWINDS Credit Union, we're more than a workplace; we're a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial ...

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On Tap Credit Union information

See salary details

$80K

$102.5K

$122K

How much do on tap credit union jobs pay per year?

As of Aug 20, 2026, the average yearly pay for on tap credit union in the United States is $102,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is On Tap Credit Union?

On Tap Credit Union is a member-owned financial cooperative based in Colorado, providing a range of banking services such as savings and checking accounts, loans, mortgages, credit cards, and financial advice. Unlike traditional banks, credit unions like On Tap are not-for-profit institutions that return earnings to their members in the form of better rates and lower fees. They focus on personalized service and community involvement, aiming to help members achieve their financial goals. Membership is typically open to individuals who live or work in certain areas or are associated with select organizations.

What are the typical career advancement opportunities for employees at On Tap Credit Union?

At On Tap Credit Union, employees often have the opportunity to advance through a variety of career paths, such as moving from entry-level positions like Member Service Representative to roles in lending, management, or specialized financial services. The organization values internal promotion and frequently supports professional development through training, mentorship, and tuition assistance programs. Team members are encouraged to expand their skills and take on new responsibilities, making it a supportive environment for long-term career growth. Additionally, cross-departmental collaboration allows employees to gain insights into different aspects of credit union operations.

What are the key skills and qualifications needed to thrive as a credit union employee at On Tap Credit Union?

To thrive as a Credit Union Employee at On Tap Credit Union, you need a solid understanding of financial products, customer service principles, and basic accounting or banking operations, often supported by relevant experience or a degree in finance or business. Familiarity with banking software, loan origination systems, and compliance regulations such as those from the NCUA is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and deliver exceptional member service. These competencies ensure accurate transactions, regulatory compliance, and positive member experiences, which are vital for the credit union's reputation and growth.

What is the difference between On Tap Credit Union vs Loan Officer?

AspectOn Tap Credit UnionLoan Officer
CredentialsCredit union membership, possibly some financial certificationsFinancial certifications, such as Mortgage Loan Originator license
Work EnvironmentFinancial institution, member-focused, community-orientedBank or credit union, client-facing, sales-driven
Industry UsageFinancial services, credit unionsBanking, mortgage, and lending sectors

On Tap Credit Union primarily offers financial services to its members within a community setting, focusing on savings, loans, and member support. A Loan Officer, on the other hand, specializes in evaluating and approving loan applications, often working in banks or credit unions. While both roles involve financial knowledge and customer interaction, their core functions and certifications differ. Understanding these distinctions helps job seekers identify the right career path in the financial industry.

More about On Tap Credit Union jobs

What cities are hiring for On Tap Credit Union jobs?

Cities with the most On Tap Credit Union job openings:

What states have the most On Tap Credit Union jobs?

States with the most job openings for On Tap Credit Union jobs include:

Infographic showing various On Tap Credit Union job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $102,499 per year, or $49.3 per hour.

Credit Union Call Center Representative

Georgia Heritage Federal Credit Union

Savannah, GA โ€ข On-site

$15 - $18.75/hr

Other

Re-posted 22 hours ago


Job description

Call Center Representative

The Call Center Representative provides assists in problem resolution for our members. This position provides information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.

Duties and Responsibilities

1. Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or correspondence.

2. Research and solve more complex member questions, problems, and complaints concerning credit union accounts.

3. Continuously check member service voicemail and online chats and reply to these call/inquiries accordingly.

4. Close accounts, verify accounts, process stop payments on checking accounts, order debit/ATM cards, and answer questions regarding share accounts, checking accounts, open loans and forward members to lending officer queues with all new loan requests.

5. Log and prepare daily mail for branch processing.

6. Cross-sell credit union products and services when appropriate.

7. Assist members with basic questions regarding their loans and transfer to a loan officer for additional information when appropriate.

8. Assist members with remote access. Such as online banking, mobile banking and remote check depositing.

9. Provide information for incoming wires and prepare outgoing wire transfers received by phone.

10. Work the Online Account Opening (OAO) queue following current procedures on a daily basis.

11. Respond to member requests, problems and complaints and/or directs them, via warm transfer, to the proper person for specific information and assistance.

12. Remain current and knowledgeable on the various products and services offered by the Credit Union.

13. Report trends in calls of credit union issues to Call Center Manager/Lead or other department leads in order to report potential credit union issues.

14. Assist the credit union with outbound calling and other marketing initiatives as requested.

15. Manage length of calls by obtaining member name, account number, type of issue and call back number. Must return all calls in a timely manner, even if only to inform member of time frame for resolution.

16. Responsible for researching member inquiries to ensure proper follow up and satisfaction.

17. Ensure that all credit union member- employee-related business is kept in the strictest confidence.

18. Treat all credit union members and employees with a positive and cooperative attitude.

19. May cross-train or assist in cross-training other call center representatives.

20. Be available to work according to the current Call Center schedule knowing future Saturday hours or extended hours may be added.

21. Performs other duties as assigned.

Qualifications
  • High school diploma or equivalent
  • One or more years of experience as a Teller or previous Member Service experience is preferred.
Skills
  • Effective at sales
  • Self-motivated
  • Detail oriented and performance accuracy
  • Strong ability to multi task
  • Possess strong computer skills
  • Personable and professional