On Call Zendesk Data Entry Jobs (NOW HIRING)

Canby Clinic - Canby, OR 97013

Salary Range $22.33 - $29.05 Hourly Level Entry Job Shift Day Category Health Care

Who We Are:

Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.

NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.

Why work with us?

• We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
• We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
• Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, 2024 and 2025!

Job Title: On-Call Pharmacy Technician Department: Pharmacy Reports To: Pharmacy Manager Work Type: On-Site Classification: Non-Exempt Language Differential: Eligible

Summary

The On-Call Pharmacy Technician supports the pharmacist by performing all standard pharmacy technician duties, including prescription filling, dispensing, and delivery to patients of NHC Pharmacy. This position plays a key role in maintaining high-quality pharmacy services, with flexibility required to respond to staffing needs as they arise.

Essential Job Duties

• Create pharmacy charts for patients establishing care with NHC Pharmacy.
• Enter and update patient information in the pharmacy record for pharmacist review.
• Assist the pharmacist on duty in filling prescription orders accurately and efficiently.
• Deliver prescriptions to patients' homes after pharmacist counseling and release.
• Enter and bill pharmacy insurance plans for dispensed prescriptions.
• Coordinate and schedule prescription deliveries to patients.
• Collect payment from patients for dispensed prescriptions when required.
• Maintain on-site pharmacy inventory and associated records.
• Order, receive, and check in medications and supplies from vendors.
• Review stock and remove expired medications in compliance with policy.
• Answer incoming phone calls and direct inquiries to the pharmacist on duty as needed.
• Perform other duties as assigned.

Education and/or Experience

• This position requires a high school diploma or GED
• 2+ years' experience as a Pharmacy Technician is preferred

License and/or Certification Requirements

• Current BLS certification
• Active and unencumbered Driver's license
• Active automobile insurance

Knowledge, Skills, Abilities & Behaviors

• Ability to perform medication deliveries reliably and safely.
• Strong professional communication skills, both verbal and written, including in stressful situations.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in operating a multi-line phone system and standard office equipment.
• Ability to learn and adapt to changing processes, information, and policies.
• Demonstrated sensitivity to the population and patients served.
• Reliable attendance and punctuality.
• Proficiency with Pioneer Pharmacy Management Software preferred.
• Proficiency with Epic Electronic Health Record preferred.
• Ability to fluently speak, read, and write in Spanish highly preferred.

Working Conditions

• Moderate noise level typical of a pharmacy environment.
• Potential exposure to bloodborne pathogens or hazardous chemicals.
• Regularly required to sit for extended periods, use hands for data entry, and differentiate colors/brightness on a computer screen.
• Frequently required to stand and walk to gather supplies, perform filing, use office equipment, or collaborate with team members.
• Occasionally required to stoop, lift, or move objects, equipment, or supplies weighing 20–25 lbs, and up to 40–50 lbs.

Additional Position Expectations

• Annual Training: Completion of required yearly training is mandatory and will be compensated when completed within designated timelines.
• Active Status Requirement: If the employee does not work any active on-call shifts for six (6) consecutive months, on-call employment will be immediately terminated.

Compensation

• Hourly rate based on experience.
• Paid compensation for timely completion of required annual training.

Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensu re requirements.