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On Call Scheduling Coordinator Jobs (NOW HIRING)

Scheduling Coordinator

Lapeer, MI · On-site

$16.25 - $20.75/hr

Should be able to be okay to be on-call 24/7 Staffing/Scheduling Coordinator Qualifications and Skills: * CNA or Nursing Assistant Experience (Preferred) Staffing/Scheduling Coordinator Benefits:

SYNERGY Home Care of Cheshire is seeking a Scheduling Coordinator to ensure our clients receive the ... if necessary * On-Call: Rotate managing phone calls after hours to ensure that all shifts are ...

Scheduling Coordinator

Birmingham, AL · On-site

$16.75 - $21/hr

We offer competitive hourly pay that is paid on a weekly basis, on-call pay, a commission structure, benefits, PTO, 401K and a fun work environment in a very stable industry. Scheduling Coordinator ...

Scheduling Coordinator

Birmingham, AL · On-site

$16.75 - $21/hr

We offer competitive hourly pay that is paid on a weekly basis, on-call pay, a commission structure, benefits, PTO, 401K and a fun work environment in a very stable industry. Scheduling Coordinator ...

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On Call Scheduling Coordinator information

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How much do on call scheduling coordinator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for on call scheduling coordinator in the United States is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.63 per hour, depending on experience, location, and employer.

How does an On Call Scheduling Coordinator typically handle last-minute staffing changes or emergencies?

As an On Call Scheduling Coordinator, you will often need to react quickly to unexpected staffing shortages or emergencies, such as call-outs or sudden increases in client needs. This involves maintaining an up-to-date roster of available staff, communicating efficiently with both team members and clients, and prioritizing urgent requests. Strong organizational skills and the ability to remain calm under pressure are essential, as you'll frequently need to problem-solve and make rapid decisions to ensure coverage and maintain service quality.

What are the key skills and qualifications needed to thrive as an On Call Scheduling Coordinator, and why are they important?

To thrive as an On Call Scheduling Coordinator, you need strong organizational skills, attention to detail, and experience in scheduling or administrative support, often with a background in healthcare or service industries. Familiarity with scheduling software, electronic communication platforms, and office productivity tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills for this role. These skills ensure timely and efficient staff coverage, smooth operations, and reliable service delivery during critical or after-hours situations.

What does an On Call Scheduling Coordinator do?

An On Call Scheduling Coordinator is responsible for managing and coordinating schedules for employees, particularly in industries like healthcare or home care. They handle last-minute schedule changes, fill open shifts, and ensure adequate staffing coverage by communicating with staff who are available on call. Their role is crucial for maintaining smooth operations and meeting the needs of clients or patients, especially during unexpected absences or emergencies. They often work outside of regular business hours to provide timely support and resolve scheduling conflicts.

What is the difference between On Call Scheduling Coordinator vs Patient Scheduler?

AspectOn Call Scheduling CoordinatorPatient Scheduler
CredentialsTypically high school diploma; some roles may require healthcare or scheduling certificationsHigh school diploma or equivalent; no specialized certifications usually required
Work EnvironmentHealthcare facilities, clinics, hospitals, often in office settingsMedical offices, clinics, hospitals, front desk or administrative areas
Employer & IndustryHealthcare providers, hospitals, clinicsMedical practices, hospitals, outpatient centers
Primary ResponsibilitiesManaging on-call schedules, coordinating staff availability, ensuring coverageScheduling patient appointments, managing patient flow, updating records

The On Call Scheduling Coordinator focuses on managing staff schedules for coverage during off-hours, while the Patient Scheduler handles appointment bookings and patient flow. Both roles are essential in healthcare settings but serve different operational functions.

More about On Call Scheduling Coordinator jobs
What cities are hiring for On Call Scheduling Coordinator jobs? Cities with the most On Call Scheduling Coordinator job openings:
What states have the most On Call Scheduling Coordinator jobs? States with the most job openings for On Call Scheduling Coordinator jobs include:
What job categories do people searching On Call Scheduling Coordinator jobs look for? The top searched job categories for On Call Scheduling Coordinator jobs are:
Infographic showing various On Call Scheduling Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,730 per year, or $20.1 per hour.
Scheduling Coordinator

$45K - $53K/yr

Full-time

PTO

Posted 13 days ago


Visiting Angels rating

5.4

Company rating: 5.4 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

179th of 240 rated social care providers


Job description

Scheduling Coordinator - Senior Home Care

Location: Columbus, Ohio

Position Type: Full-Time, in person

Compensation: $45,000 - $53,000/yr. Plus bonuses, benefits, and PTO

Position Summary

The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments.

Key Responsibilities

1. Scheduling & Coordination

  • Develop, maintain, and update caregiver schedules to ensure all client needs are met.

  • Match caregivers with clients based on skills, experience, location, and client preferences.

  • Ensure continuity of care by minimizing changes in caregiver assignments whenever possible.

  • Adjust schedules promptly in response to call-offs, client changes, or emergencies.

  • Track caregiver availability, preferences, and restrictions in scheduling software.

2. Communication & Support

  • Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes.

  • Communicate promptly with clients and families regarding any changes in caregiver schedules.

  • Provide professional, courteous, and compassionate customer service to clients, families, and staff.

  • Collaborate closely with the team to ensure client care plans are fully supported.

3. Documentation & Compliance

  • Maintain accurate and up-to-date schedules in agency systems.

  • Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments.

  • Document caregiver call-offs, tardiness, or availability changes for performance records.

  • Assist with timesheet and payroll verification by confirming shifts worked.

4. Team Support

  • Work closely with recruiters and HR to understand caregiver staffing levels and availability.

  • Provide feedback to management regarding caregiver performance or recurring scheduling issues.

  • Participate in after-hours or on-call scheduling rotation, if required.

Qualifications
  • Experience:

    • Previous experience in scheduling, staffing coordination, or office administration preferred.

    • Experience in home care, healthcare, or senior services strongly preferred.

  • Skills:

    • Strong organizational and multitasking abilities.

    • Excellent communication and interpersonal skills (both verbal and written).

    • Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications.

    • Ability to remain calm under pressure and resolve scheduling conflicts quickly.

    • Compassionate, patient, and professional demeanor when working with seniors and caregivers.

Working Conditions
  • Standard office environment with frequent phone and computer use.

  • May require participation in after-hours on-call scheduling rotation.

  • Fast-paced environment requiring quick decision-making and adaptability.

  • Remote days are available.
Why Join Visiting Angels?

At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.


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About Visiting Angels

Sourced by ZipRecruiter

Visiting Angels is a locally owned and operated home care franchise dedicated to ensuring that seniors are able to age gracefully in the place that we call home.

Industry

Health care and social assistance, home health care services, personal services and fitness and sports centers

Company size

51 - 200 Employees

Headquarters location

Bryn Mawr, PA, US