ZipRecruiter

Log In

1

On Call Damage Investigator Jobs (NOW HIRING)

Phoenix Loss control

Field Claims Investigator

Salem, OR · On-site

$25/hr

... Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our ...

Phoenix Loss control

Field Claims Investigator

Eugene, OR · On-site

$25/hr

... Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our ...

next page

Showing results 1-20

All JobsOn Call Damage Investigator Jobs

On Call Damage Investigator information

See salary details

$32K

$75.3K

$131K

How much do on call damage investigator jobs pay per year?

As of Aug 4, 2026, the average yearly pay for on call damage investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What does an on call damage investigator do?

An On Call Damage Investigator is responsible for responding to incidents where property or infrastructure has been damaged, such as utility lines, roads, or public facilities. They investigate the cause, assess the extent of the damage, and document their findings, often outside of regular business hours. Their work helps determine liability and supports repair or insurance processes. On call status means they must be available to respond quickly to emergencies or urgent situations as they arise.

What are some common challenges faced by on call damage investigators, and how can they be managed?

On Call Damage Investigators often face unpredictable schedules and must respond quickly to incidents, sometimes during nights or weekends. They frequently work in the field, which can involve adverse weather conditions or hazardous environments. To manage these challenges, staying organized, maintaining clear communication with dispatch and team members, and following strict safety protocols are essential. Building strong problem-solving skills and adaptability also helps investigators efficiently assess damages and document their findings under pressure.

What are the key skills and qualifications needed to thrive as an on call damage investigator?

To thrive as an On Call Damage Investigator, you need a strong background in investigative techniques, knowledge of construction or utility systems, and typically experience or certification in damage prevention or related fields. Familiarity with incident reporting software, GIS mapping tools, and digital photography is commonly required. Excellent analytical thinking, attention to detail, and effective communication are vital soft skills for accurate assessments and timely reporting. These skills ensure thorough investigations, minimize liability, and help maintain safety and compliance for clients or employers.
More about On Call Damage Investigator jobs
What are the most commonly searched types of Damage Investigator jobs? The most popular types of Damage Investigator jobs are:
What states have the most On Call Damage Investigator jobs? States with the most job openings for On Call Damage Investigator jobs include:
What job categories do people searching On Call Damage Investigator jobs look for? The top searched job categories for On Call Damage Investigator jobs are:
On Call Damage Investigator jobs near you
Infographic showing various On Call Damage Investigator job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Field Claims Investigator

Phoenix Loss control

Belington, WV • On-site

$22/hr

Part-time, Contractor

Re-posted 6 days ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $22/hr plus $.50/mi

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.