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On Call Damage Investigator Jobs (NOW HIRING)

Whitman College

On Call Security Officer

Walla Walla, WA · On-site

$17.50/hr

... damage, or unauthorized use of buildings. Maintain security log during shift. 2) Respond to ... Must be able to successfully pass a background investigation, employment physical and driving ...

APN Software Services Inc

OSP Inspector

Menifee, CA · On-site

Plant Damage investigation and reporting. Required Qualifications: * Strong knowledge of ... Candidates must be willing to work overtime, be on call periodically for nights and weekends and ...

VIVA USA INC

Construction Manager

Sumter, SC · On-site

... Plant Damage investigation and reporting Required Qualifications: Strong knowledge of OSP ... on-call periodically for nights and weekends and work as required to accomplish goals and ...

Benchmark, LLC

Lead Locate Technician

Richmond, VA · On-site

$43K - $56K/yr

Troubleshoot complex locate issues and support damage investigations. * Identify recurring problems ... Through established on-call contracts and the 811-call center, the company locates and marks ...

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How much do on call damage investigator jobs pay per year?

As of Aug 15, 2026, the average yearly pay for on call damage investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What does an on call damage investigator do?

An On Call Damage Investigator is responsible for responding to incidents where property or infrastructure has been damaged, such as utility lines, roads, or public facilities. They investigate the cause, assess the extent of the damage, and document their findings, often outside of regular business hours. Their work helps determine liability and supports repair or insurance processes. On call status means they must be available to respond quickly to emergencies or urgent situations as they arise.

What are some common challenges faced by on call damage investigators, and how can they be managed?

On Call Damage Investigators often face unpredictable schedules and must respond quickly to incidents, sometimes during nights or weekends. They frequently work in the field, which can involve adverse weather conditions or hazardous environments. To manage these challenges, staying organized, maintaining clear communication with dispatch and team members, and following strict safety protocols are essential. Building strong problem-solving skills and adaptability also helps investigators efficiently assess damages and document their findings under pressure.

What are the key skills and qualifications needed to thrive as an on call damage investigator?

To thrive as an On Call Damage Investigator, you need a strong background in investigative techniques, knowledge of construction or utility systems, and typically experience or certification in damage prevention or related fields. Familiarity with incident reporting software, GIS mapping tools, and digital photography is commonly required. Excellent analytical thinking, attention to detail, and effective communication are vital soft skills for accurate assessments and timely reporting. These skills ensure thorough investigations, minimize liability, and help maintain safety and compliance for clients or employers.
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What are the most commonly searched types of Damage Investigator jobs?

The most popular types of Damage Investigator jobs are:

What states have the most On Call Damage Investigator jobs?

States with the most job openings for On Call Damage Investigator jobs include:

What job categories do people searching On Call Damage Investigator jobs look for?

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On Call Damage Investigator jobs near you
Infographic showing various On Call Damage Investigator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Claims Specialist | Physical Damage

Great West Casualty Company

Bloomington, IN • On-site

Full-time

Posted 5 days ago

Great West Casualty Company rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

117th of 308 rated insurance

Job description

Claims Specialist | Physical Damage
Locations: Bloomington, IN or Knoxville, TN
Hybrid Role: 3 Days in office and 2 days remote
Position Summary
As a Claims Specialist, you will investigate, evaluate, negotiate, and resolve physical damage and cargo claims while delivering outstanding service to our insureds. This role requires strong analytical, communication, and negotiation skills to ensure fair claim resolution, compliance with industry standards, and a positive customer experience.
What You'll Do
  • Investigate and adjust physical damage and cargo claims.
  • Review policy coverage and determine liability.
  • Guide customers through the claims process, including towing, cargo transfers, and repair coordination.
  • Gather and evaluate estimates, damage documentation, and other claim-related information.
  • Establish claim reserves and maintain accurate file documentation.
  • Work with independent adjusters, repair facilities, attorneys, and other stakeholders to resolve claims efficiently.
  • Negotiate settlements, issue payments, and identify subrogation and salvage opportunities.
  • Participate in an after-hours on-call rotation for emergency physical damage and cargo losses.
  • Perform other duties and projects as assigned.

What Makes You Successful
  • You have strong investigative and analytical skills and enjoy solving complex problems.
  • You communicate clearly and professionally with customers, vendors, attorneys, and internal partners.
  • You can confidently negotiate and make sound decisions in a fast-paced environment.
  • You are highly organized and able to manage multiple claims and competing priorities.
  • You pay close attention to detail and maintain thorough, accurate claim documentation.
  • You are customer-focused and committed to delivering fair, timely claim resolutions.
  • You work well independently while collaborating effectively with team members and business partners.
  • You remain calm and adaptable when handling urgent or sensitive claim situations.

Qualifications
Required
  • Bachelor's degree or equivalent combination of education and related experience.
  • Strong communication, negotiation, and customer service skills.
  • Ability to analyze facts, evaluate damages, and make sound claim decisions.
  • Ability to participate in an evening and weekend on-call rotation.

Preferred
  • Experience handling physical damage, cargo, auto, transportation, or commercial claims.
  • Knowledge of insurance policy coverage and claims handling practices.
  • Industry designations such as AIC, CPCU, or similar certifications.

Why Join Us
This role offers the opportunity to make a direct impact on our customers during challenging situations while developing expertise in physical damage and cargo claims. You'll be part of a collaborative team committed to delivering exceptional service and fair claim outcomes.
Who We Are
At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.
We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or driving innovation, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.
To learn more about Great West and our office locations, please visit www.gwccnet.com.
Great West is an Equal Opportunity Employer.

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