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On Call Customer Service Representative Teleperformance Jobs

Customer Service Representative

Spanaway, WA · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Vision insurance Customer Service Rep (CSR) Salary From $15-$18/hr Job Type Full-time A Local ... Possibly On call (at times) Supplemental pay types: * Bonus pay Work Location: One location ...

Customer Service Representative

Chalfont, PA · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Representative

Lexington, KY · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Representative

Andrews, TX · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Representative

Ocala, FL · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative Job Summary: A-1 Mechanical is currently looking for Customer ... Review the after hour calls, get with the on call technician for necessary notes. * Maximize ...

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On Call Customer Service Representative Teleperformance information

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$10

$18

$26

How much do on call customer service representative teleperformance jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for on call customer service representative teleperformance in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does an On Call Customer Service Representative at Teleperformance do?

An On Call Customer Service Representative at Teleperformance provides support to customers by answering questions, resolving issues, and offering information about products or services. The 'on call' aspect means that representatives are scheduled to work as needed, often during peak times or to cover absences. This role typically involves handling phone calls, emails, or chat inquiries, ensuring a positive customer experience. Representatives are trained to use company systems and follow specific protocols to handle a wide variety of customer situations.

What are the key skills and qualifications needed to thrive as an On Call Customer Service Representative at Teleperformance, and why are they important?

To thrive as an On Call Customer Service Representative at Teleperformance, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer skills are typically required. Outstanding patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and maintaining the company's reputation.

Is it hard to get hired by Teleperformance?

Getting hired as an On Call Customer Service Representative at Teleperformance typically involves completing an application, passing a skills assessment, and participating in an interview. The hiring process is competitive but accessible, especially for candidates with good communication skills and basic computer knowledge.

How can I make 2000 a week working from home?

As an On Call Customer Service Representative, earning $2000 a week typically requires working multiple shifts, often totaling 40 or more hours, and may involve higher-paying roles or bonuses. Developing strong communication skills, gaining experience, and working for companies that offer competitive pay can help increase earnings, but reaching that level consistently depends on workload, hours, and pay structure.

What is the starting pay for Teleperformance?

The starting pay for an On Call Customer Service Representative at Teleperformance typically ranges from $12 to $15 per hour, depending on location and experience. The role often involves remote work, flexible scheduling, and training on customer service tools and protocols.

What is the difference between On Call Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOn Call Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require additional certifications
Work EnvironmentCall centers, remote or on-siteOffice or remote, often more specialized
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Job FocusHandling inbound calls, basic troubleshootingResolving customer issues, technical support, account management

While both roles involve assisting customers, On Call Customer Service Representatives at Teleperformance primarily handle inbound calls and basic inquiries, often in a call center environment. Customer Support Specialists tend to have a broader scope, including technical support and account management, and may work in specialized or corporate settings. The roles share similar credentials but differ in complexity and scope of responsibilities.

Does Teleperformance allow work from home?

On Call Customer Service Representatives at Teleperformance often have the opportunity to work from home, depending on the specific role and location. Many positions require remote work, and candidates typically need a reliable internet connection and a quiet environment to perform customer service duties effectively.

What are some common challenges faced by On Call Customer Service Representatives at Teleperformance, and how can they be managed?

On Call Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes during peak periods and quickly adapting to a variety of customer issues without prior notice. Managing stress and maintaining a professional demeanor are key, as the nature of on-call work can require flexibility and rapid problem-solving. Building strong communication skills and staying familiar with company protocols can help representatives efficiently address customer needs and maintain service quality. Engaging with team leaders and utilizing available training resources also supports ongoing development and performance.
What cities are hiring for On Call Customer Service Representative Teleperformance jobs? Cities with the most On Call Customer Service Representative Teleperformance job openings:
What are the most commonly searched types of Customer Service Representative Teleperformance jobs? The most popular types of Customer Service Representative Teleperformance jobs are:
What states have the most On Call Customer Service Representative Teleperformance jobs? States with the most job openings for On Call Customer Service Representative Teleperformance jobs include:

Customer Service Representative

AirCo Air Conditioning

Fort Worth, TX • On-site

$15.25 - $20.75/hr

Full-time

Posted 13 hours ago


Job description

Customer Service Representative (Call Center)

AirCo Air Conditioning, Heating & Plumbing

Position Summary

AirCo is seeking a reliable and customer-focused Customer Service Representative (CSR) to join our call center team. This role is the first point of contact for customers and plays a critical role in scheduling service, handling inquiries, and ensuring a positive customer experience across HVAC and plumbing services.


Key Responsibilities
  • Answer inbound customer calls in a professional and friendly manner
  • Schedule HVAC, heating, and plumbing service appointments
  • Dispatch and coordinate service calls with field technicians
  • Provide accurate information regarding services, pricing, and availability
  • Handle customer concerns, complaints, and service issues with urgency and care
  • Document all interactions in the CRM/service system (e.g., ServiceTitan)
  • Follow up on open work orders and ensure customer satisfaction
  • Support emergency and after-hours call procedures when assigned
  • Maintain strong communication with dispatch, technicians, and management

Qualifications
  • High school diploma or equivalent required
  • 1+ year of customer service or call center experience preferred (home services experience a plus)
  • Strong phone communication and active listening skills
  • Ability to multitask in a fast-paced environment
  • Basic computer skills (CRM systems, scheduling software, Microsoft Office)
  • Professional, calm, and solution-oriented attitude
  • Reliable attendance and strong work ethic

Preferred Skills (Not Required)
  • HVAC, plumbing, or home services industry experience
  • Experience with ServiceTitan or similar dispatch software
  • Bilingual (English/Spanish)

Work Environment & Schedule
  • Office-based call center environment
  • Rotating schedule depending on business needs
  • May include occasional evening, weekend, or on-call coverage
  • Fast-paced, team-oriented setting focused on customer satisfaction and efficiency

What We Offer
  • Competitive hourly pay (based on experience)
  • Overtime opportunities during peak season
  • Training and growth opportunities into dispatch or operations roles
  • Stable, growing company environment
  • Employee support and team culture focused on service excellence