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On Call Customer Service Representative Teleperformance Jobs

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

... on-call . You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

Customer Service Representative

Spanaway, WA ยท On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Rep

Umatilla, FL ยท On-site

$15 - $18/hr

Vision insurance Customer Service Rep (CSR) Salary From $15-$18/hr Job Type Full-time A Local ... Possibly On call (at times) Supplemental pay types: * Bonus pay Work Location: One location ...

Customer Service Representative

Chalfont, PA ยท On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Representative

Andrews, TX ยท On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Representative

Ocala, FL ยท On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

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On Call Customer Service Representative Teleperformance information

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$10

$18

$26

How much do on call customer service representative teleperformance jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for on call customer service representative teleperformance in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does an On Call Customer Service Representative at Teleperformance do?

An On Call Customer Service Representative at Teleperformance provides support to customers by answering questions, resolving issues, and offering information about products or services. The 'on call' aspect means that representatives are scheduled to work as needed, often during peak times or to cover absences. This role typically involves handling phone calls, emails, or chat inquiries, ensuring a positive customer experience. Representatives are trained to use company systems and follow specific protocols to handle a wide variety of customer situations.

What are the key skills and qualifications needed to thrive as an On Call Customer Service Representative at Teleperformance, and why are they important?

To thrive as an On Call Customer Service Representative at Teleperformance, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer skills are typically required. Outstanding patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and maintaining the company's reputation.

Is it hard to get hired by Teleperformance?

Getting hired as an On Call Customer Service Representative at Teleperformance typically involves completing an application, passing a skills assessment, and participating in an interview. The hiring process is competitive but accessible, especially for candidates with good communication skills and basic computer knowledge.

How can I make 2000 a week working from home?

As an On Call Customer Service Representative, earning $2000 a week typically requires working multiple shifts, often totaling 40 or more hours, and may involve higher-paying roles or bonuses. Developing strong communication skills, gaining experience, and working for companies that offer competitive pay can help increase earnings, but reaching that level consistently depends on workload, hours, and pay structure.

What is the starting pay for Teleperformance?

The starting pay for an On Call Customer Service Representative at Teleperformance typically ranges from $12 to $15 per hour, depending on location and experience. The role often involves remote work, flexible scheduling, and training on customer service tools and protocols.

What is the difference between On Call Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOn Call Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require additional certifications
Work EnvironmentCall centers, remote or on-siteOffice or remote, often more specialized
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Job FocusHandling inbound calls, basic troubleshootingResolving customer issues, technical support, account management

While both roles involve assisting customers, On Call Customer Service Representatives at Teleperformance primarily handle inbound calls and basic inquiries, often in a call center environment. Customer Support Specialists tend to have a broader scope, including technical support and account management, and may work in specialized or corporate settings. The roles share similar credentials but differ in complexity and scope of responsibilities.

Does Teleperformance allow work from home?

On Call Customer Service Representatives at Teleperformance often have the opportunity to work from home, depending on the specific role and location. Many positions require remote work, and candidates typically need a reliable internet connection and a quiet environment to perform customer service duties effectively.

What are some common challenges faced by On Call Customer Service Representatives at Teleperformance, and how can they be managed?

On Call Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes during peak periods and quickly adapting to a variety of customer issues without prior notice. Managing stress and maintaining a professional demeanor are key, as the nature of on-call work can require flexibility and rapid problem-solving. Building strong communication skills and staying familiar with company protocols can help representatives efficiently address customer needs and maintain service quality. Engaging with team leaders and utilizing available training resources also supports ongoing development and performance.
What cities are hiring for On Call Customer Service Representative Teleperformance jobs? Cities with the most On Call Customer Service Representative Teleperformance job openings:
What are the most commonly searched types of Customer Service Representative Teleperformance jobs? The most popular types of Customer Service Representative Teleperformance jobs are:
What states have the most On Call Customer Service Representative Teleperformance jobs? States with the most job openings for On Call Customer Service Representative Teleperformance jobs include:
Customer Service Representative

Customer Service Representative

Med-South

Sylacauga, AL โ€ข On-site

$13 - $17.75/hr

Full-time

Medical, Dental, Vision, Life

Posted 16 days ago


Job description

Summary of Position: The Customer Service Representative (CSR) is responsible for processing orders for DME or supplies. The CSR enters orders into the database and updates new and existing patient information including demographics and insurance. CSR may be involved in ordering equipment and inventory control. On-call rotation.

Education: High School Diploma or equivalent

Experience: Previous Customer Service Experience or CRT Experience

Skills: Customer Services, Excellent Written and Verbal Communication Skills, Good Interpersonal Skills, Problem Solving Skills, Critical Thinking and Organizational Skills

Requirements: Ability to work independently and with a team, computer skills appropriate to the position, knowledge of DME and medical services, good phone etiquette, ability to multi-task

Physical: Frequently required to sit and use hands to finger, handle or feel. Occasionally required to stand and walk. Significant amount of time spent talking to customers.

Essential Duties and Responsibilities:

  1. Professionally answers telephone calls in a timely manner and identifies customer needs and/or problems.
  2. Process orders accurately for DME or supplies received by mail, fax, telephone, or personally from customer or company employee.
  3. Qualify orders by identifying the customerโ€™s diagnosis and insurance coverage.
  4. Enter orders into the computer after obtaining customer information including doctorโ€™s name, type of insurance coverage, and nature of illness.
  5. Demonstrates knowledge of the Companyโ€™s medical services and durable medical equipment by matching customer needs appropriately with equipment.
  6. Obtains the necessary insurance reimbursement information to process the third party billing, when appropriate.
  7. Arrange for convenient customer delivery time with patients and care givers. Convey orders to delivery personnel or therapist.
  8. Prepares Certificate of Medical Necessity where applicable.
  9. Handle customer complaints courteously.
  10. Participate in branch and corporate training.
  11. Complies with company policies, instructions and directives for the fulfillment of company objectives to maximize profitable sales and rentals.
  12. Check inventory control, order equipment and price certain invoices. Notify appropriate personnel of orders that would deplete stock.
  13. Knowledgeable of existing and new information regarding equipment and insurance carrier polices.
  14. Availability for an on-call rotation.
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