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Omnichannel Cpg Jobs (NOW HIRING)

Ruggable

Customer Care Representative

Los Angeles, CA

$17.50/hr

Experience working in omnichannel CPG organizations * Familiarity with ecommerce platforms (Shopify, Zendesk), best practices and industry at large Compensation: * $17.50 per hour starting salary

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

This role requires deep industry expertise in CPG or Manufacturing business models, strategic ... omnichannel experiences - Collaborate with Solutions Architects, Customer Solutions Managers ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

This role requires deep industry expertise in CPG or Manufacturing business models, strategic ... omnichannel experiences - Collaborate with Solutions Architects, Customer Solutions Managers ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

This role requires deep industry expertise in CPG or Manufacturing business models, strategic ... omnichannel experiences - Collaborate with Solutions Architects, Customer Solutions Managers ...

Amazon

Senior Account Manager, CPG

Chicago, IL · On-site

This role requires deep industry expertise in CPG or Manufacturing business models, strategic ... omnichannel experiences - Collaborate with Solutions Architects, Customer Solutions Managers ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

This role requires deep industry expertise in CPG or Manufacturing business models, strategic ... omnichannel experiences - Collaborate with Solutions Architects, Customer Solutions Managers ...

Mondelez International

Ultimately, the Growth Channels Omnichannel Director is responsible for delivering Mondelēz ... Digital commerce and retail media experience * 10+ years of CPG experience * Bachelor's degree ...

Amazon

Senior Account Manager, CPG

Chicago, IL · On-site

This role requires deep industry expertise in CPG or Manufacturing business models, strategic ... omnichannel experiences - Collaborate with Solutions Architects, Customer Solutions Managers ...

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Omnichannel Cpg information

What is the difference between Omnichannel Cpg vs E-commerce Merchandiser?

AspectOmnichannel CpgE-commerce Merchandiser
CredentialsMarketing, Business, or related degrees; industry certificationsMarketing, Retail, or Business degrees; product knowledge
Work EnvironmentRetail, manufacturing, marketing teams across channelsOnline retail platforms, digital marketing teams
Industry UsageConsumer Packaged Goods companies focusing on multi-channel salesOnline retail brands and e-commerce platforms

Omnichannel Cpg professionals focus on integrating multiple sales channels for consumer packaged goods, including retail stores and online platforms. E-commerce Merchandisers primarily optimize online product presentation and sales. While both roles require marketing knowledge and industry experience, Omnichannel Cpg roles encompass a broader scope across channels, whereas E-commerce Merchandisers specialize in digital storefronts and online sales strategies.

How does an Omnichannel CPG professional collaborate with cross-functional teams to ensure a seamless customer experience?

An Omnichannel CPG professional works closely with marketing, sales, supply chain, and IT teams to align product availability, promotional strategies, and customer engagement across all channels—both online and offline. Regular meetings and shared digital tools help coordinate campaigns and inventory management, ensuring customers have a consistent and integrated experience. This collaboration is essential to quickly address challenges such as inventory discrepancies, promotional conflicts, or shifts in consumer demand. By fostering open communication, Omnichannel CPG professionals help drive unified brand messaging and operational efficiency.

What are the key skills and qualifications needed to thrive as an Omnichannel CPG (Consumer Packaged Goods) Manager, and why are they important?

To thrive as an Omnichannel CPG Manager, you need expertise in retail strategy, data analysis, and CPG market dynamics, typically supported by a degree in business, marketing, or a related field. Familiarity with CRM platforms, e-commerce systems, and analytics tools like NielsenIQ or IRI is crucial. Strong project management, collaboration, and communication skills help drive cross-functional initiatives and build retailer relationships. These competencies are vital for seamlessly integrating online and offline channels to optimize sales and enhance the consumer experience.

What is an Omnichannel CPG professional?

An Omnichannel CPG (Consumer Packaged Goods) professional manages the strategy and execution for selling consumer goods across multiple integrated channels, such as physical stores, e-commerce platforms, and mobile apps. Their role is to ensure a seamless and consistent customer experience, regardless of how or where a customer interacts with a brand. Responsibilities often include coordinating marketing, sales, supply chain, and technology teams to optimize product availability and brand presence across all channels. Omnichannel CPG professionals analyze consumer data to tailor strategies for each channel and improve overall business performance.
What cities are hiring for Omnichannel Cpg jobs? Cities with the most Omnichannel Cpg job openings:
What states have the most Omnichannel Cpg jobs? States with the most job openings for Omnichannel Cpg jobs include:
What job categories do people searching Omnichannel Cpg jobs look for? The top searched job categories for Omnichannel Cpg jobs are:
Omnichannel Cpg jobs near you
Infographic showing various Omnichannel Cpg job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution.

Head of Go To Market/GBS/Retail & CPG

Tata Consultancy Service Limited

New York, NY • On-site

$200K - $500K/yr

Full-time

Posted 21 days ago

Job description

Head of Go To Market/GBS/Retail & CPG
(BPS / Shared Services / GBS.AI Transformation)
Purpose of the Role
Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared Services transformation programs across Retail and CPG clientsfocusing on omnichannel excellence, demand agility, and cost-to-serve optimization.
Key Responsibilities
Business Development & Pipeline Creation
Act as a market maker, originating demand and building a pipeline of large transformation deals
Develop and execute industry-specific sales strategies across:
Omnichannel retail
Direct-to-consumer (DTC) models
Consumer packaged goods value chains
CXO Engagement & Relationship Building
Build and maintain deep relationships with senior stakeholders, including:
CFO, COO, CHRO, CCO
Head of GBS / Shared Services
Chief Supply Chain Officer (CSCO)
Chief Merchandising Officer / Chief Commercial Officer
Chief Procurement Officer (CPO)
Position TCS as a trusted advisor for consumer-centric transformation
Consultative & Value-Based Selling
Sell integrated GBS / Shared Services, multi-tower transformation, including:
Finance Transformation
Demand planning & inventory optimization
Procurement & supplier collaboration
Customer experience & contact center operations
Order management & fulfillment
Workforce / HRO Transformation
Apply a consultative approach to:
Diagnose demand-supply mismatches and margin leakages
Shape omnichannel and fulfillment transformation strategies
Align solutions to revenue growth, margin expansion, and CX outcomes
End-to-End Deal Leadership
Own the full sales cycle:
Opportunity creation
Qualification and shaping
Proposal development
Contract negotiation and closure
Lead large, complex, multi-year deal pursuits
Cross-Functional Orchestration
Collaborate across:
Domain experts (Finance, Supply Chain, CX, HRO)
AI / Cognitive Ops teams
Delivery and solutioning teams
Bring together integrated TCS capabilities into a single client narrative
Industry & Market Leadership
Act as a thought leader in retail and consumer value chain transformation
Stay current on:
Omnichannel trends
Demand volatility and inventory challenges
AI in personalization, pricing, and supply chain
Represent TCS in client forums, industry events, and advisory engagements
What Success Looks Like
Wins large, multi-tower transformation deals across Retail and CPG clients
Builds a sustainable, high-quality pipeline aligned to revenue targets
Establishes trusted advisor relationships at CXO level
Drives measurable outcomes:
Cost-to-serve reduction
Inventory optimization & working capital improvement
Revenue growth via CX and fulfillment excellence
Improved forecast accuracy and demand responsiveness
Must-Have Experience
15+ years in Retail / CPG sales across consulting, outsourcing, or transformation services
Proven success in:
Hunting and closing large deals (> $20M TCV)
Managing complex, multi-stakeholder sales cycles
Deep understanding of:
Demand planning and merchandising
Omnichannel fulfillment & order-to-cash
Supplier ecosystems in consumer industries
Strong relationships with CXO and GBS leadership
What Sets You Apart
Ability to sell end-to-end consumer value chain transformation
Strong CXO storytelling across COO, CFO, CHRO, and CSCO agendas
Ability to connect AI-led transformation to revenue and margin impact
Strong commercial acumen and deal structuring capability
Why This Role @ TCS
Lead AI-led transformation of consumer value chains
Own and shape large-scale omnichannel and supply chain transformation deals
Leverage TCSs scale, platforms, and engineering depth (IT + AI + Ops + Platforms)
Be part of a new CXO-led sales model for autonomous GBS
Salary Range is $200,000-$500,000 a year
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