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Office Services Representative Jobs (NOW HIRING)

Reed Smith US

Office Services Specialist

Manhattan, NY

$48K - $55K/yr

Minimum of one year of experience on high-volume copiers Law firm office services experience ... Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for ...

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How much do office services representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for office services representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are Office Services Representatives?

Office Services Representatives are professionals responsible for supporting the daily operations of an office. Their duties often include handling mail distribution, managing office supplies, assisting with facility maintenance, and providing general administrative support to staff. They play a key role in ensuring the workplace runs smoothly and efficiently, acting as a point of contact for office needs and coordinating with vendors and service providers. This position is essential for maintaining an organized and productive office environment.

What is the difference between Office Services Representative vs Receptionist?

AspectOffice Services RepresentativeReceptionist
Primary RoleManages office operations, supplies, and administrative support tasksGreets visitors, answers phones, and handles front desk duties
CredentialsTypically high school diploma; some roles prefer administrative or office management experienceHigh school diploma usually sufficient
Work EnvironmentOffice settings, supporting multiple departmentsFront desk or reception area
Employer UsageCorporations, government agencies, large organizationsBusinesses, medical offices, hotels

While both roles support office functions, the Office Services Representative handles broader administrative tasks and office management, whereas the Receptionist primarily manages front desk and visitor interactions. Understanding these differences helps in choosing the right career path or job search focus.

What are the most common challenges faced by Office Services Representatives, and how can they be managed effectively?

Office Services Representatives often juggle multiple tasks such as managing mail distribution, coordinating office supplies, and supporting facility operations, which can create competing priorities. The fast-paced environment may require quick adaptation to last-minute requests or changes. Developing strong organizational and communication skills, as well as staying proactive in anticipating office needs, can help manage these challenges effectively. Working closely with team members and maintaining clear communication with different departments also ensures smoother operations and better problem-solving.

What are the key skills and qualifications needed to thrive as an Office Services Representative, and why are they important?

To thrive as an Office Services Representative, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with office equipment, mail distribution systems, and document management software is typically required. Excellent communication, customer service skills, and a proactive attitude help you stand out in this position. These competencies ensure efficient office operations, reliable support to staff, and a positive work environment.
What cities are hiring for Office Services Representative jobs? Cities with the most Office Services Representative job openings:
Who are the top companies hiring for Office Services Representative jobs? The top employers for Office Services Representative jobs are:
What are popular job titles related to Office Services Representative jobs? For Office Services Representative jobs, the most frequently searched job titles are:
Office Services Representative jobs near you

Office Services Specialist

SPS-North America

New York, NY • On-site

Other

Posted 12 days ago

Job description

Job Title: Field Support Specialist

Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. 

Job Overview: 

The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements.

The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. 

Duties and Responsibilities: 

Mail Services

  • Provides exceptional world class service to all clients (in all forms of communication).
  • Processes inbound and outbound accountable and flat mail/packages and sorts by recipient/department utilizing manual or electronic chain of custody procedures.
  • Performs duties associated with the shipping and receiving of materials such as packaging and sealing shipments.

Reprographics Services

  • Assists with copy/print production and/or monitoring the copy/print equipment for satisfactory functionality.
  • Provide binding services such a GBC, Velo, Coil, and Wire Internal
  • Performs daily key operations of convenience multi-function devices (ensuring  functionality, replenish toner/paper).
  • Performs duties of scanning and imaging documents and light copy/print reproduction services.

Office Services 

  • Maintains the Office Services Center area in a neat and orderly fashion.
  • Service and replenish the pantry, conference, kitchen, or meetings areas.
  • Provides general and preventative office maintenance & repair duties.
  • Oversees office equipment maintenance and safety tests.
  • Breakroom organization, cleaning, and stocking.
  • Meeting room and conference room set ups.
  • Monitors level of office supplies on the floors while replenishing.
  • Inventories office supplies and orders accordingly.

Front of House

  • Provides reception or concierge (front of office) coverage as needed.
  • Welcome guests receive and catalog guest information, and orient new clients.
  • Represent SPS Global and our clients positively in all interactions (in person, on the 
    phone, and over email)
  • Oversee the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service
  • Exhibit a courteous and gracious personality even in stressful situations and builds professional relationships with customers and other teams.
  • Receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients.
  • Answers and properly routes global calls,
  • Logs visitors into the registration system.
  • Provides light administrative support to staff as directed

Competencies:

  • Strong verbal and written communication skills.
  • Excellent customer service skills.
  • MS Office Suite experience with intermediate to expert competency.
  • Ability to handle multiple tasks simultaneously.
  • Good organizational skills.
  • Working knowledge of MFD (Multi-Functional Device) equipment.
  • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
  • Possesses ability to work independently and capable of completing projects.
  • Proactively seeks out additional work during downtime.
  • Builds professional relationships with customers and other teams.
  • Maintains professionalism and composure when interacting with all employees.

Qualifications and Education Requirements:

  • High School Diploma (or equivalent) required.
  • 6+ months prior work experience preferred.
  • Ability to work assigned work hours determined by manager.
  • Excellent organizational and time management skills.
  • Analytical abilities and aptitude in problem-solving.
  • Superb written and verbal communication skills.
  • Current knowledge or ability to learn computer-based systems required for functions of position.
  • Required to maintain an overall professional appearance and attitude.
  • Adhere to all policies and procedures required.


Physical Demands:

  • Approximately 50% of the time this position requires the below physical demands.
    • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
    • Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
    • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
    • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Travel: 

  • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation.
  • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need.
  • Travel distance will be predominately within the FSS's assigned region

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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