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Office Ally Jobs (NOW HIRING)

Licensed Massage Therapy LLC

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Medical Office Manager

Tacoma, WA · On-site

$20 - $30/hr

Office Ally Management & Accounting: Execute all aspects of Office Ally, including electronic claims submission, clearinghouse monitoring, payment posting, insurance aging reports, patient statements ...

Licensed Massage Therapy LLC

Be Seen First

Medical Office Manager

Tacoma, WA · On-site

$20 - $30/hr

Office Ally Management & Accounting: Execute all aspects of Office Ally, including electronic claims submission, clearinghouse monitoring, payment posting, insurance aging reports, patient statements ...

Office Ally

Client Support Manager

San Antonio, TX · On-site

About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ...

Office Ally

Network Engineer

Portland, OR · Hybrid

About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ...

Office Ally

Network Engineer

Vancouver, WA · Hybrid

About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ...

Office Ally

Senior Integration Engineer

Concord, CA · Hybrid

About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ...

Office Ally

Senior Integration Engineer

Martinez, CA · Hybrid

About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ...

Office Ally

Client Success Manager (MAPS)

Newark, NJ · On-site

About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ...

Office Ally

Client Success Manager (MAPS)

New York, NY · On-site

About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare ...

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How much do office ally jobs pay per month?

As of Sep 3, 2026, the average monthly pay for office ally in the United States is $3,507.42, according to ZipRecruiter salary data. Most workers in this role earn between $3,000.00 and $4,000.00 per month, depending on experience, location, and employer.

What is an Office Ally?

An Office Ally job typically involves providing administrative and operational support in a workplace. Responsibilities may include managing schedules, handling communications, organizing documents, and assisting with office tasks to ensure smooth daily operations. This role may vary depending on the organization, but strong organizational and communication skills are usually required.

What are the typical responsibilities of an Office Ally on a daily basis?

As an Office Ally, your daily tasks often include scheduling meetings, handling correspondence, managing office supplies, and assisting various team members with administrative requests. You may also be responsible for welcoming visitors, maintaining organized records, and supporting event coordination within the office. This role often involves collaborating closely with multiple departments to ensure that office operations run efficiently. If you enjoy providing dependable support and being a central part of a team’s success, this role offers a rewarding work environment with opportunities to expand your administrative expertise.

What are the key skills and qualifications needed to thrive in the Office Ally position, and why are they important?

To excel as an Office Ally, you need strong organizational, multitasking, and administrative skills, usually supported by familiarity with standard office procedures and a high school diploma or related qualification. Proficiency in Microsoft Office Suite, calendar management systems, and basic office equipment is commonly expected. Customer service orientation, strong interpersonal skills, and proactive communication make you stand out in this position. These abilities ensure the smooth operation of office tasks, effective support for colleagues, and a positive work environment.

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Office Ally jobs near you
Infographic showing various Office Ally job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $42,089 per year, or $20.2 per hour.

Client Support Specialist (Office Ally)

Office Ally

San Antonio, TX • On-site

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

About Us 

At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work: 

  • Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects. 
  • Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions. 
  • Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology. 
  • Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. 

About the Role 

As part of Office Ally's Client Support Department, the Client Support Specialist is responsible for providing exceptional customer support through inbound and outbound phone interactions. Client Support Specialists are expected to support the full Office Ally product suite by resolving technical, workflow, billing, and account-related inquiries while delivering a seamless client experience. This role requires strong product knowledge, critical thinking, effective communication, and a commitment to resolving client issues from initial contact through completion whenever possible. 

What You'll Do 

  • Provide timely, professional, and courteous support to clients through inbound and outbound phone interactions. 
  • Resolve client issues across the full Office Ally product suite, including technical, workflow, billing, and account-related inquiries. 
  • Take ownership of client issues from initial contact through resolution, utilizing available knowledge resources and collaborating with internal teams when additional expertise is required. 
  • Research, troubleshoot, and resolve complex client issues while ensuring timely follow-up and communication throughout the resolution process. 
  • Educate clients on Office Ally products, workflows, best practices, and available resources to promote successful product utilization. 
  • Accurately document all client interactions, troubleshooting steps, and resolutions within Office Ally's support platforms, including but not limited to Salesforce, NiCE, and other applicable systems. 
  • Collaborate with Subject Matter Experts (SMEs) and cross-functional teams, including Product, IT, Billing, Compliance, and other departments, to resolve client issues and improve the client experience. 
  • Analyze recurring client issues and call trends, identify opportunities for process improvements, and communicate recommendations to leadership. 
  • Consistently meet established productivity, quality, service level, documentation, and compliance expectations. 
  • Deliver an exceptional client experience during every interaction while demonstrating professionalism, empathy, and a commitment to customer satisfaction. 

What You'll Need 

  • 2+ years of experience in phone-based client support or contact center operations  
  • Strong problem-solving and critical thinking skills  
  • Excellent verbal communication and active listening abilities  
  • Ability to manage high call volumes in a fast-paced environment  
  • Experience with CRM systems and call handling tools 

Nice to Have 

  • Experience handling complex client issues.  
  • Experience resolving technical and workflow-related inquiries.  
  • Experience supporting healthcare software.  

Pay Transparency

Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity.

Office Ally Pay Transparency
$19.50—$19.50 USD

Why You'll Love Working at Office Ally 

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you'll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.     

EEO Note 

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.