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Office Administration Receptionist Jobs in Decatur, GA

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Office Administration Receptionist information

See Decatur, GA salary details

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How much do office administration receptionist jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for office administration receptionist in Decatur, GA is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.32 per hour, depending on experience, location, and employer.

Is office administration the same as receptionist?

Office administration and receptionist roles are related but distinct; a receptionist primarily handles front-desk duties such as greeting visitors and answering phones, while office administration involves broader responsibilities like managing schedules, coordinating office operations, and supporting staff. Some positions may combine these duties, but generally, office administration encompasses a wider range of tasks beyond front-desk duties.

What is the role of a receptionist administrator?

A receptionist administrator is responsible for greeting visitors, answering and directing phone calls, managing appointments, and performing administrative tasks such as data entry and filing. They serve as the first point of contact in an office and often use office software like Microsoft Office or scheduling tools to support daily operations.

What type of receptionist gets paid the most?

Experienced executive receptionists or front desk managers typically earn the highest salaries among receptionist roles, especially those working in corporate or high-demand industries. Advanced skills, certifications, and the ability to handle complex administrative tasks can also contribute to higher pay.

What does an administrative receptionist do?

An administrative receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and performing clerical tasks such as data entry and filing. They often use office software like Microsoft Office and require good communication and organizational skills to support daily office operations.

What is the difference between Office Administration Receptionist vs Administrative Assistant?

AspectOffice Administration ReceptionistAdministrative Assistant
Primary RoleFront desk duties, greeting visitors, answering callsSupporting office operations, preparing reports, managing schedules
Required SkillsCommunication, customer service, organizationCommunication, organization, basic office software
Work EnvironmentFront office, reception areaOffice setting, various departments
Common CertificationsNone required, but reception or customer service experience helpfulAdministrative certifications beneficial but not mandatory

While both roles support office functions, the Office Administration Receptionist primarily handles front desk and visitor interactions, whereas the Administrative Assistant provides broader administrative support across departments. The roles often overlap in skills like communication and organization, but their focus and responsibilities differ.

What are popular job titles related to Office Administration Receptionist jobs in Decatur, GA? For Office Administration Receptionist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Office Administration Receptionist jobs in Decatur, GA look for? The top searched job categories for Office Administration Receptionist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Office Administration Receptionist jobs? Cities near Decatur, GA with the most Office Administration Receptionist job openings:
Account Associate- Commercial Insurance- Remote

Account Associate- Commercial Insurance- Remote

Insurance Office of America

Lawrenceville, GA

$41K - $55K/yr

Full-time

Medical, Retirement

Re-posted 12 days ago


Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance


Job description

Description

Job Description:

Title: Account Associate - Commercial Lines 

Work Mode: Remote, with appropriate licensing. (Eastern and Central Time Zones Only)  | Location/Supporting: Longwood, FL | Book Focus: General, Construction, Hospitality

 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 

 
Key Responsibilities: 

  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. 

  • Office Support: Assist with general office tasks and administration. 

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. 

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. 

  • Data Management: Maintain accurate and up-to-date data in agency systems. 

  • Activity Monitoring: Ensure timely completion of tasks and activities. 

  • Communication: Keep the account team informed of workload status and any issues. 

  • Service Excellence: Provide proactive and responsive service. 

  • Performance Monitoring: Ensure productivity and quality standards are met. 

  • Promote Culture: Participate in team building and promote a positive work environment. 

  • Continuous Improvement: Seek and adopt best practices. 

  • Compliance: Stay updated on company policies and procedures. 

  • Professional Development: Enhance technical skills and industry knowledge. 

  • Relationship Building: Foster positive relationships with colleagues and leadership. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of industry experience, OR 5+ years of related experience in customer service 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communications. multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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