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Job Description

The Opportunity

Content House (CoHo) is P&G Personal Care’s hybrid in-house creative agency, delivering high-quality, scalable content across brands including Herbal Essences, Aussie, and Pantene.

As CoHo continues to scale, the Hair POD requires a single-threaded owner of execution—ensuring work moves from idea → production → live with speed, accuracy, and compliance across an increasingly complex content ecosystem.

The Role

The Hair POD Program Manager – Content Delivery & Operations

owns defined Hair content workstreams end-to-end, translating direction into execution across project planning, production delivery, and asset operations (talent and trafficking).

Typical deliverables include:

• Organic & Paid Social content including seasonal offerings
• Curated creator content (e.g., skits, mashups)
• Banners

This role ensures:

• Work is planned, produced, and delivered on time and on spec
• Assets are compliant, trafficked, and live correctly
• Teams are aligned across Brand, Creative, Production, and Media

This is a high-accountability execution role, requiring strong discipline, ownership, and productivity mindset to deliver consistent results within established CoHo systems.

Core Responsibilities

1. Content Delivery (Program Management)

• Own end-to-end execution of assigned Hair content workstreams
• Translate direction into clear timelines, trackers, and deliverables
• Coordinate across Brand, Creative, Production, and Media teams to drive delivery
• Maintain visibility into workstreams; proactively manage risks and dependencies
• Ensure delivery aligns with defined scope, priorities, and guardrails

2. Production & Delivery Execution

• Own day-to-day execution across production and post-production workflows
• Support content creation including social-first shoots and skit content capture
• Coordinate timelines, resources, and approvals across production and post
• Ensure smooth transition from production → post-production → final delivery
• Manage delivery of assets across formats (social, OLV, banners) and ensure readiness for trafficking

3. Talent & Usage Ownership

• Manage talent usage across assigned workstreams; ensure compliance with usage terms
• Track contracts, rights, and expirations; proactively flag risks
• Maintain accurate records (AD-ID, asset linkage, usage details)
• Ensure all content is executed within approved legal and usage guardrails

4. Trafficking & Asset Delivery

• Own trafficking of creative assets across platforms and media channels
• Ensure assets are delivered accurately, on time, and in the correct formats
• Execute uploads, swaps, and updates across systems
• Maintain asset tracking systems and ensure data accuracy
• Partner with Media teams to support launches and optimization

5. Financial & Operational Stewardship

• Manage POs, budgets, and reconciliation across assigned workstreams
• Track invoices and validate proof of performance
• Identify and resolve discrepancies early
• Ensure execution aligns with CoHo SOPs and governance frameworks

6. Execution System Discipline

• Operate within established CoHo workflows, systems, and guardrails
• Maintain trackers and tools to ensure visibility, accuracy, and control
• Surface risks early & escalate with clear context & recommended next steps

Job Qualifications

Experience

• Experience in project management, production, trafficking, or marketing operations
• Experience working on digital, social, or content delivery workflows preferred
• Experience in fast-paced, execution-focused environments (agency or in-house preferred)
• Familiarity with social, OLV, and digital content formats

Capabilities & Ways of Working

• Operates with discipline — acts with urgency and delivers work on time, on spec, and with high accuracy
• Executes with excellence — consistently delivers high-quality outputs across production, post, and trafficking
• Acts as an owner — independently delivers defined scope from brief → live within established systems
• Champions productivity — simplifies workflows and reduces rework to enable scale
• Highly organized and detail-oriented — manages multiple workstreams with precision
• Proactive and decisive — identifies risks early and makes clear, timely decisions
• Escalates with clarity and context — surfaces issues early with recommended actions
• Collaborative operator — aligns teams and works effectively across functions
• Agile and adaptable — responds quickly to shifting priorities while maintaining delivery standards

Tools (Preferred)

• Asset tracking, trafficking, or media delivery systems
• Coupa, AdCost, SharePoint (or similar systems)
• Talent/usage systems (e.g., Extreme Reach)

Success in Role (What Good Looks Like)

• Executes with excellence — delivers high-quality outputs across all content formats, right-first-time
• Operates with discipline — workstreams land on time within defined scope and without escalation
• Acts as an owner — independently drives assigned workstreams end-to-end within guardrails
• Champions productivity — workflows run efficiently with minimal rework
• Operates with clarity and control — teams have clear visibility into status, risks, and next steps

Qualifications:

• Able to work collaboratively within a team setting.
• Open to learning opportunities and receptive to feedback.
• Able to accomplish tasks as an individual contributor with close supervision.

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits.  Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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