Director of Quality & Risk Management
Location
Ottumwa, IA 52501 (USA)
Employment Type
Salary
Full-Time
$110000- $145000
Level
Senior / Director
Domain
Healthcare – Quality Improvement & Risk Management
We are looking for an experienced and strategic Director of Quality & Risk Management to lead our organizational quality improvement and risk management programs. Reporting to senior leadership, you will drive a culture of safety, compliance, and continuous improvement across clinical and operational departments. This senior-level role requires a strong clinical background, proven leadership capability, and expertise in healthcare quality, patient safety, and risk mitigation.
- Lead and oversee all quality improvement, patient safety, and risk management initiatives across the organization.
- Develop, implement, and monitor quality and risk management strategies, policies, and programs.
- Ensure compliance with applicable regulatory, accreditation, and legal standards (e.g., TJC, CMS).
- Analyze quality data and metrics; prepare reports and present findings to senior leadership and governing bodies.
- Lead root cause analyses (RCA), failure mode and effects analyses (FMEA), and corrective action planning.
- Partner with nursing, medical, and operational leadership to embed a culture of continuous improvement.
- Manage risk assessments, incident reporting systems, and liability mitigation strategies.
- Mentor and develop quality and risk management staff.
- Master's degree in Nursing or a related healthcare field.
- Active Registered Nurse (RN) clinical license.
- Minimum of 5 years of leadership and/or management experience in a healthcare setting, with focus on nursing, risk, and/or quality improvement.
- Certification in Healthcare Quality (CPHQ) or Risk Management (CPHRM) preferred.
- Demonstrated experience with accreditation processes (e.g., The Joint Commission).
- Strong analytical skills with proficiency in quality data tools and reporting platforms.
- Exceptional communication, relationship-building, and change management skills.