Notion Expert Jobs in Ohio (NOW HIRING)

Columbus, OH (hybrid) Full-time

At Primum, we’re on a mission to ensure every cancer patient receives the most informed and effective treatment possible. Community oncologists care for 80% of cancer patients and face constant challenges staying up to date with the latest oncology advances. Primum's platform connects them to expert advice and cutting-edge insights, empowering better treatment decisions and improving lives.

We are a fast-moving startup where every team member has outsized impact. If you thrive on solving problems, love details, and want to build something that matters—this is your chance.

We’re looking for a smart, scrappy, detail-obsessed operator who’s excited to wear many hats and grow alongside a passionate team. In this role, you’ll handle the day-to-day workflows that power our product, deliver exceptional service to our users (mostly oncologists), and help further build out a community of highly-engaged medical professionals.

This is not a narrowly defined corporate job. You’ll be juggling high-priority tasks, learning new tools on the fly, and finding clever ways to make everything run smoother. You’ll be supported and empowered, but also expected to take real ownership.

• Execute essential workflows that aren’t yet automated (onboarding users, tracking messages, managing incentive payments).
• Spot inefficiencies and help improve them one step at a time.
• Use tools like Google Sheets, Notion, Hubspot, or whatever helps us get things done faster and smarter.

• Be the friendly face of Primum for our users—mostly clinicians and oncologists.
• Answer questions, solve problems, and make sure every interaction feels like white-glove service.
• Keep a close eye on payment processes and user issues so nothing falls through the cracks.
• Reach out proactively to ensure users feel heard, valued, and supported.

• Run outbound emails and social media updates with a high level of polish and consistency.
• Prep for and attend conferences to represent the team with pride.
• Maintain our brand voice: warm, professional, and precise.

• Cultivate genuine connections with users through thoughtful emails and video chats.
• Collect user feedback and insights to help guide our product development.

• Earlier in your career and ready to stretch and grow in a fast-paced startup.
• Obsessed with the details—you catch what others miss and take pride in doing things thoroughly and thoughtfully.
• Flexible and resourceful—you don’t get stuck, you get creative.
• Clear and kind communicator—whether it’s a clinician or a colleague, you explain things well and always sound human.
• Self-driven—you take initiative and own your work, even when there’s ambiguity.
• Curious—you like learning new tools and trying new approaches.
• Excited about healthcare and mission-driven work—prior experience with clinicians is a plus, but not required.
• A degree in a science-based area of study is a big plus, but what’s most important is that you thrive on learning and would be excited about mastering new technical concepts.

• You want to do life-changing work that matters for patients and doctors.
• You’re looking for a startup experience where you can help shape something early.
• You want to grow fast, wear lots of hats, and build a broad skill set.
• You get a kick out of figuring things out, even if it’s messy at first.

• Experience Level: 2–5 years in operations, customer support, or related roles.