Nonprofit Operations Director Jobs in Springfield, MO

Executive Director

Reports To: Board of Directors

Start Date: October - December 2026

Children’s Smile Center (CSC) is a non-profit organization that operates dental clinics to serve the oral health needs for children from low-income families in Christian, Stone, Taney, Dade, Barry, and Lawrence Counties in Missouri. The Executive Director will:

• Champion the Mission of CSC.

• In conjunction with the Board of Directors, establish the overall strategy of the organization.

• Establish and oversee the strategic and operational functions of all CSC programs and staff in the areas of dental operations, facilities, financial operations, community engagement, and fundraising.

• Ensure that client needs are met at the very highest professional level of children’s oral health.

• Serve as the face of CSC and represent its Mission and Core Values in all public settings.
  

What You’ll Do:

• Uphold and honor the Company Mission, Vision, Core Values, and Objectives.

• Follow all company policies and procedures.

• Responsible for overseeing the planning, organizing, and directing of all CSC operations.

• Report to the Board of Directors on a quarterly basis, a summary of:

• Programs and services delivered to clients.

• Financial performance (which could include income & expense statement, balance sheet, actual compared to budget).

• Staffing and facility updates.

• Community engagement and fundraising.

• Future needs.

• Monitor daily operations of the organization, providing executive direction for program strategies and efficiencies in conjunction with CSC management.

• Oversee all accounting and bookkeeping functions of CSC.

• Direct the work of the business manager as it relates to financial operations.

• Monitor and consult with contracted accounting services for daily financial operations.

• Provide quarterly financial reports to the Board of Directors.

• Provide executive direction and decision-making for all financial operations, including corrective actions if needed.

• Oversee and direct the management of all financial assets, including cash reserves and endowment funds.

• In conjunction with CSC staff, initiate billing, monitor receivables and ensure payment of all expenses for all fundraising events.

• Initiate and execute the annual CPA audit with opinion and the IRS Form 990 submission.

• Prepare an annual budget and submit it to the Board of Directors at the annual meeting for approval.

• Monitor monthly, comparing actual results to forecasted income and expenses.

• Provide the Board on a quarterly basis any variances from the annual budget.

• Champion a strong work culture that attracts and retains people while driving the organization’s mission.

• Provide coaching and support for direct reports and when needed for all other employees.

• Provide leadership to the management team in their responsibility to manage their staff.

• Work with management to identify and address staffing requirements for efficient operations.

• In conjunction with CSC staff, initiate and lead all fundraising efforts.

• As the face of CSC, build and maintain relationships in conjunction with CSC staff, that result in appropriate fundraising success.

• Oversee and monitor all CSC operations to ensure compliance with local, state, and federal regulations.

What We’re Looking For:

• 10 or more years of progressive leadership experience, with experience in nonprofit, healthcare, dental, or other mission-driven organizations preferred but not required.

• Minimum of 5 or more years of management or supervisory experience.

• Demonstrated leadership and management skills.

• Strong understanding in financials and accounting.

• Strong community engagement or being willing to be engaged in the community.

The Ideal Candidate:

• A seasoned leader who understands the current trends in oral healthcare and/or non-profit organizations.

• Demonstrated empathy in helping children and their families.

• Has a strong aptitude for financial and accounting.

• Experience in hiring, managing, and motivating staff.

• Has experience in developing and implementing successful fundraising plans.

• Knows how to establish relationships with local community groups.

• Highly effective in a leadership role that requires clear communication skills and decisiveness, including engagement with local media.

• Excellent organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.

• Self-motivated and proactive, demonstrating initiative and the ability to work independently with minimal supervision.

• Strong interpersonal and communication skills with the ability to build relationships and communicate effectively with a variety of audiences, including public speaking and presentations.

• Creative and resourceful problem solver who approaches challenges with a solutions-oriented mindset.

• Collaborative team player who works effectively across departments while remaining accountable for individual responsibilities.

• Flexible and adaptable, with the ability to adjust to changing priorities and business needs.

• Positive, enthusiastic attitude with a commitment to delivering exceptional service and results.

Key Performance Indicators:

• Increasing the numbers of children who have successful oral health and/or receive quality dental services through and from CSC.

• Build an annual budget plan that is approved by the Board of Directors.

• Have the right people in the right jobs at CSC.

• Be a successful non-profit organization:

• Maintain a clear and well-documented Mission Statement

• Maintain organizational documents for non-profit status, both state and federal.

• Develop and maintain an independent, decision-making Board of Directors.

• Ensure that systems are in place to promote transparency and accuracy in all financial statements and information reporting.

• Transparency in all aspects of CSC operations.

• Transparency in Executive Director and Board of Directors compensation

• Submit the required IRS Form 990 annually.

• Always be prepared for unannounced public inspections of IRS Form 990 and tax exemption documents.

Line of Advancement:

• A successful Executive Director will assist the Board of Directors in selecting and orienting the new Executive Director for CSC.

• Best practices would provide for the former Executive Director to continue in an advisory role as Executive Director Emeritus for CSC.