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Non Sales Customer Service Jobs (NOW HIRING)

Coker Tire Company

Sales - Customer Service

Sawyer, MI · On-site

This is a full-time non-exempt position. Monday - Friday 8:30am - 5:30pm. Essential Functions • Selling Corvette parts primarily through in-coming phone calls. • Customer Service: answering ...

W1N Sales Incorporated

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AT&T Sales & Customer Service

Alpharetta, GA · On-site

$1.0K/wk

W1N Sales is hiring ambitious individuals to join our AT&T Sales & Customer Service Team -- no prior experience needed. We specialize in face-to-face, direct sales and brand representation for an ...

Apex Sales Team Inc

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Sales & Customer Service Associate

Columbus, OH · On-site

$1.0K - $1.5K/wk

Apex Sales Team Inc is hiring a Sales & Customer Service Associate who wants to control their income and grow fast. Our team specializes in face-to-face, commission-based sales for top ...

Pinnacle Kitchens

Sales/Customer Service

Walpole, MA

Candidate would primarily assist staff and work with walk-in customers selling vanities & countertops but could evolve into kitchen cabinet sales/design. Must be generally computer literate, but we ...

TradeFirst

Inside Sales/ Customer Service

Southfield, MI · On-site

Inside Sales/Customer Service Representative** ** ** We are seeking a motivated and customer-focused Inside Sales/Customer Service Representative to join our dynamic team. The ideal candidate will be ...

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Scenthound

Sales & Customer Service Leader

Kankakee, IL · On-site

$12 - $17/hr

Proven sales experience with a strong track record of meeting or exceeding targets, especially in membership or recurring service sales. * Exceptional customer service skills with a knack for ...

TAXA Inc

Sales/Customer Service Specialist

Houston, TX · On-site

$16.25 - $21.50/hr

Taxa Outdoors is seeking a Sales/Customer Service Specialist to join our team. This person will be the first point of interaction with our company for customers who need assistance with service ...

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Non Sales Customer Service information

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How much do non sales customer service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for non sales customer service in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a non sales customer service job?

Non Sales Customer Service jobs focus on assisting customers with their needs, questions, or concerns without trying to sell them products or services. These roles typically involve answering inquiries, resolving complaints, providing technical support, and ensuring customer satisfaction. Employees in these positions aim to build positive relationships and solve problems rather than meeting sales targets.

What is the difference between Non Sales Customer Service vs Customer Support Specialist?

AspectNon Sales Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; certifications in technical support or customer service preferred
Work EnvironmentCall centers, retail, online support channelsTechnical support centers, online chat, phone support
Employer & IndustryRetail, hospitality, service industriesTechnology, software, electronics industries
Search & Comparison IntentUnderstanding roles that focus on customer interaction without salesTechnical or product-specific customer assistance roles

Non Sales Customer Service and Customer Support Specialist roles both involve assisting customers, but Non Sales Customer Service typically focuses on general inquiries and problem resolution without technical expertise, while Customer Support Specialists often handle technical issues and product-specific questions. The roles overlap in communication skills and work environments but differ in technical requirements and industry focus.

What are the key skills and qualifications needed to thrive as a non sales customer service representative, and why are they important?

To excel as a Non-Sales Customer Service Representative, you typically need strong problem-solving abilities, effective communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Patience, empathy, and active listening are crucial soft skills that help build positive customer relationships and manage challenging interactions. These skills ensure customer satisfaction, efficient issue resolution, and a positive brand reputation for the company.

What are some common challenges faced in a non sales customer service role, and how can they be managed effectively?

In a Non Sales Customer Service role, one common challenge is handling a high volume of inquiries while maintaining quality and professionalism. Agents often address complex concerns, technical issues, or complaints that require patience and problem-solving skills. Effective time management, strong product knowledge, and clear communication are essential for managing these challenges. Regular training and support from supervisors can also help team members stay updated and confident in their interactions.
More about Non Sales Customer Service jobs
What cities are hiring for Non Sales Customer Service jobs? Cities with the most Non Sales Customer Service job openings:
What states have the most Non Sales Customer Service jobs? States with the most job openings for Non Sales Customer Service jobs include:
What job categories do people searching Non Sales Customer Service jobs look for? The top searched job categories for Non Sales Customer Service jobs are:
Non Sales Customer Service jobs near you
Infographic showing various Non Sales Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Sales - Customer Service

Coker Tire Company

Sawyer, MI • On-site

Full-time

Posted 6 days ago

Job description

This is a full-time non-exempt position.
Monday - Friday 8:30am - 5:30pm.
Essential Functions
• Selling Corvette parts primarily through in-coming phone calls.
• Customer Service: answering questions and finding solutions to problems while utilizing our software, website and 200+ years of experienced staff.
• Following up with previous customers.
• Generating quotes for international orders.
• Online chatting through our website.
Key skills and competencies of the position include, but are not limited to:
• Demonstrates a high level of customer service empathy, professionalism, and respect.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers' concerns are understood, and resolution is clearly explained.
• Process customer orders/changes/ returns according to established department policies and procedures.
• Exemplifies high levels of quality, productivity, and efficiency in a manner consistent with continuous quality improvement.• Provides timely feedback to the company regarding service failures or customer concerns.
• A willingness to learn and a passion for helping people.
• Answering customer requests or inquiries concerning services, products, billing, etc.
• Delivering superior service identifying and resolving customers' issues using problem-solving skills.
• Building a positive rapport across a variety of personality types
• Continually maintaining a working knowledge of our clients' products, services, and Promotions.
• Putting the customer first and remaining polite and professional at all times.
Requirements
The successful candidate's qualifications will include:
• Willing to learn and accept feedback.
• Detail and goal oriented.
• Friendly personality.
• Clearly communicates with others.
• Customer service experience (preferred).
• Basic car knowledge (preferred).
Working Conditions
• Ability to work in a fast paced, call center environment.
• Dexterity of hands to operate a computer keyboard.
• Seeing to read and review material for accuracy.
• Hearing and speaking to exchange information with customers and co-workers.
• Ability to sit for extended periods of time

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