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Non Sales Customer Service Jobs (NOW HIRING)

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Description This is a full-time non-exempt position. Monday - Friday 8:30am - 5:30pm. Essential Functions Selling Corvette parts primarily through in-coming phone calls. Customer Service: answering ...

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W1N Sales is hiring ambitious individuals to join our AT&T Sales & Customer Service Team -- no prior experience needed. We specialize in face-to-face, direct sales and brand representation for an ...

Dynamic Sales & Customer Service Agent! Are you a people person with a passion for turning conversations into opportunities? Do you thrive in a fast-paced environment where your communication skills ...

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We are looking for a motivated, customer-focused Sales & Customer Service Representative to join our growing team in Medina, Ohio. If you enjoy building relationships, solving problems, and helping ...

Sales/Customer Service Specialist

Houston, TX

$16.25 - $21.50/hr

Taxa Outdoors is seeking a Sales/Customer Service Specialist to join our team. This person will be the first point of interaction with our company for customers who need assistance with service ...

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California Industrial Fabrics, Inc. (CI-Fabrics) is looking to expand its Sales & Customer Service team. CI-Fabrics offers the potential to earn a monthly bonus. ESSENTIAL JOB DUTIES: · Receive and ...

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Non Sales Customer Service information

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$11

$23

$42

How much do non sales customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for non sales customer service in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a non sales customer service job?

Non Sales Customer Service jobs focus on assisting customers with their needs, questions, or concerns without trying to sell them products or services. These roles typically involve answering inquiries, resolving complaints, providing technical support, and ensuring customer satisfaction. Employees in these positions aim to build positive relationships and solve problems rather than meeting sales targets.

What are some common challenges faced in a non sales customer service role, and how can they be managed effectively?

In a Non Sales Customer Service role, one common challenge is handling a high volume of inquiries while maintaining quality and professionalism. Agents often address complex concerns, technical issues, or complaints that require patience and problem-solving skills. Effective time management, strong product knowledge, and clear communication are essential for managing these challenges. Regular training and support from supervisors can also help team members stay updated and confident in their interactions.

What are the key skills and qualifications needed to thrive as a non sales customer service representative, and why are they important?

To excel as a Non-Sales Customer Service Representative, you typically need strong problem-solving abilities, effective communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Patience, empathy, and active listening are crucial soft skills that help build positive customer relationships and manage challenging interactions. These skills ensure customer satisfaction, efficient issue resolution, and a positive brand reputation for the company.

What is the difference between Non Sales Customer Service vs Customer Support Specialist?

AspectNon Sales Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; certifications in technical support or customer service preferred
Work EnvironmentCall centers, retail, online support channelsTechnical support centers, online chat, phone support
Employer & IndustryRetail, hospitality, service industriesTechnology, software, electronics industries
Search & Comparison IntentUnderstanding roles that focus on customer interaction without salesTechnical or product-specific customer assistance roles

Non Sales Customer Service and Customer Support Specialist roles both involve assisting customers, but Non Sales Customer Service typically focuses on general inquiries and problem resolution without technical expertise, while Customer Support Specialists often handle technical issues and product-specific questions. The roles overlap in communication skills and work environments but differ in technical requirements and industry focus.

More about Non Sales Customer Service jobs

What cities are hiring for Non Sales Customer Service jobs?

Cities with the most Non Sales Customer Service job openings:

What states have the most Non Sales Customer Service jobs?

States with the most job openings for Non Sales Customer Service jobs include:

What job categories do people searching Non Sales Customer Service jobs look for?

The top searched job categories for Non Sales Customer Service jobs are:

Infographic showing various Non Sales Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Sales/Customer Service

Home Depot

Sioux Falls, SD • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,461 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description


Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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