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Non Customer Facing Remote Jobs in Raleigh, NC (NOW HIRING)

Manager Data Engineering - Agentic AI

Raleigh, NC ยท On-site +1

$115K - $192K/yr

Strong analytical, root-cause analysis, and problem-solving skills with a focus on customer-facing data quality and reliability. * Ability to collaborate effectively with technical and non-technical ...

Remote Customer Service Agent

Durham, NC ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Apex, NC ยท Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Raleigh, NC ยท Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Wake Forest, NC ยท Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Cary, NC ยท Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Chapel Hill, NC ยท Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Customer Success Manager

Raleigh, NC ยท Remote

$74K - $84K/yr

... customer-facing role * Experience in SaaS, technology, information services, or a similar ... remote work arrangement and must be based in Texas. Travel and requires 10-20% travel . Pay ...

Entry Level Remote Sales Role

Smithfield, NC ยท Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Entry Level Remote Sales Role

Morrisville, NC ยท Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Entry Level Remote Sales Role

Chapel Hill, NC ยท Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Entry Level Remote Sales Role

Raleigh, NC ยท Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Showing results 21-40

Non Customer Facing Remote information

See Raleigh, NC salary details

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$18

$25

How much do non customer facing remote jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for non customer facing remote in Raleigh, NC is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced in non customer facing remote roles, and how can they be addressed?

A key challenge in non-customer facing remote roles is maintaining effective communication and collaboration with team members, as there is less direct interaction compared to in-office settings. It can also be difficult to stay motivated and organized without regular supervision or immediate feedback. To address these challenges, it's important to establish clear communication channels, set regular check-ins or team meetings, and utilize project management tools to track progress. Prioritizing self-discipline and proactively seeking clarification when needed can also help remote employees thrive in these roles.

What is the difference between Non Customer Facing Remote vs Customer Service Representative?

AspectNon Customer Facing RemoteCustomer Service Representative
Work EnvironmentRemote, no direct customer interactionRemote or in-office, direct customer interaction
Required SkillsTechnical skills, data analysis, documentationCommunication, problem-solving, empathy
Common CertificationsNone specific, depending on industryCustomer service certifications often preferred
Industry UsageIT, finance, administrative rolesRetail, tech support, hospitality

Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.

What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?

To thrive in a non-customer-facing remote role, you typically need strong self-management skills, proficiency in your field (such as data entry, research, or software development), and relevant educational or experience-based qualifications. Familiarity with collaboration tools like Slack, project management systems such as Trello or Asana, and remote communication platforms is often essential. Excellent organizational skills, reliability, and proactive communication are standout soft skills in this context. These abilities ensure that tasks are completed efficiently and accurately, supporting team goals without direct supervision.

What is a non customer facing remote job?

Non customer facing remote jobs are positions that allow employees to work from home or another remote location without directly interacting with customers. These roles typically involve internal tasks such as data analysis, software development, content writing, accounting, or IT support. Employees in these jobs communicate mainly with coworkers or management rather than clients or the public, making them ideal for those who prefer behind-the-scenes work. The demand for such remote roles has increased with the rise of digital workplaces and flexible work arrangements.
What cities near Raleigh, NC are hiring for Non Customer Facing Remote jobs? Cities near Raleigh, NC with the most Non Customer Facing Remote job openings:
Infographic showing various Non Customer Facing Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,139 per year, or $18.3 per hour.

Manager Data Engineering - Agentic AI

RELX

Raleigh, NC โ€ข On-site, Remote

$115K - $192K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Are you passionate about building trusted data products that power search, analytics, and AI experiences?

Do you enjoy leading teams, improving data quality, and transforming complex content into valuable customer-facing solutions?

About our Team

Intelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms.

About the Role

You will lead a team responsible for transforming raw legal and regulatory documents into trusted, structured information that powers Intelligize.

Your team will be responsible for our processes to ingest content, extract and normalize metadata from both structured and unstructured documents, maintain canonical representations of key business entities such as companies, and ensure that hundreds of metadata enrichment processes continue to produce accurate, reliable results as source formats evolve. A strong understanding of SQL and relational data structures will be important for guiding how data is modeled, queried, validated, and improved over time.

You will establish the quality standards, monitoring, and governance needed to ensure that the metadata our products rely on remains trustworthy over time. This includes partnering closely with Product and Engineering teams to make sure the data foundation supports customer-facing search and AI experiences.

Responsibilities

  • Lead offshore and internal teams, including hiring, training, performance management, and employee development.
  • Own execution and reliability for content ingestion, metadata extraction, entity resolution, canonical models, and data quality processes.
  • Establish standards, monitoring, SQL-based validation, escalation paths, and review routines to support search and AI capabilities at scale.
  • Partner with Product and Engineering to define structured data and metadata needs for customer-facing search, benchmarking, analytics, and AI experiences.
  • Communicate technical concepts, tradeoffs, and data quality considerations clearly to engineering, product, and business stakeholders.
  • Establish monitoring, quality metrics, and improvement practices to identify regressions, adapt to source-content changes, and improve metadata accuracy and completeness.
  • Plan and deliver data platform enhancements while balancing new capabilities, technical debt, and maintenance priorities.
  • Drive continuous improvement in data quality, reliability, and operational processes.

Requirements

  • Experience leading content engineering, data engineering, information engineering, or similar functions focused on transforming structured and unstructured content into trusted information products.
  • Experience leading and developing teams in a management capacity.
  • Advanced understanding of content ingestion, metadata extraction, entity resolution, data modeling, and information quality.
  • Experience automating metadata extraction, normalization, and enrichment pipelines using appropriate rule-based, machine learning, or LLM-based approaches.
  • Strong understanding of normalized data modeling, canonical entity design, metadata schemas, and provenance.
  • Strong proficiency with relational databases, SQL, and data storage technologies, including investigation, validation, monitoring, and analysis activities.
  • Strong analytical, root-cause analysis, and problem-solving skills with a focus on customer-facing data quality and reliability.
  • Ability to collaborate effectively with technical and non-technical stakeholders and manage competing priorities.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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