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Noc Operator Jobs (NOW HIRING)

The NOC Supervisor is responsible for leading daily operations within the Network Operations Center while serving as the first-level leader for NOC analysts and operators. This role is ideal for an ...

The NOC Supervisor is responsible for leading daily operations within the Network Operations Center while serving as the first-level leader for NOC analysts and operators. This role is ideal for an ...

Supervisor, NOC

Richardson, TX · On-site

$70K - $120K/yr

Coach, mentor, and support NOC agents during the assigned shift by reinforcing standard operating procedures, troubleshooting practices, ticket quality expectations, and customer communication ...

Coach, mentor, and support NOC agents during the assigned shift by reinforcing standard operating procedures, troubleshooting practices, ticket quality expectations, and customer communication ...

The Associate Technician NOC is responsible for monitoring Verizon Wireless' switching network ... o data communications, digital communications, operating systems and applications ...

Supervisor, NOC

Richardson, TX · On-site +1

$70K - $120K/yr

Coach, mentor, and support NOC agents during the assigned shift by reinforcing standard operating procedures, troubleshooting practices, ticket quality expectations, and customer communication ...

The NOC Supervisor is responsible for leading daily operations within the Network Operations Center while serving as the first-level leader for NOC analysts and operators. This role is ideal for an ...

The Scientel Solutions NOC is staffed 24x7x365 and is responsible for monitoring the network ... devices are operating as intended and document findings. Technicians will perform Tier 2 ...

NOC Lead BUSINESS UNIT: BeyondReach FUNCTION: NOC REPORTS TO : Director of Service Delivery ... Drive maintenance and improvements of standard operating procedures (SOPs) * Monitor and report on ...

Operating at a journeyman level, the engineer analyzes incident and performance trends, contributes to capacity and risk assessments, and helps refine NOC runbooks and standard operating procedures.

... are operating as designed. This position works closely with internal teams and customer technical staff in a 24x7x365 environment and reports to the NOC Manager. Senior NOC Engineer job ...

Train operators and support team members on tools, processes, and best practices. * Support a 24/7 ... NOC Engineer, Location: Overland Park, KS - 66212

Train operators and support team members on tools, processes, and best practices. * Support a 24/7 ... NOC Engineer, Location: Overland Park, KS - 66212

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Noc Operator information

See salary details

$18.5K

$70.6K

$131.5K

How much do noc operator jobs pay per year?

As of Jul 24, 2026, the average yearly pay for noc operator in the United States is $70,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $107,500.00 per year, depending on experience, location, and employer.

Is NOC an entry level job?

A NOC (Network Operations Center) operator is often an entry-level position that involves monitoring and maintaining network systems. It typically requires basic technical skills, such as understanding network hardware and software, and may involve shift work. Advancement usually depends on gaining experience and additional certifications like CompTIA Network+ or Cisco CCNA.

What are some common challenges faced by NOC Operators and how can they be addressed?

NOC Operators often face the challenge of managing high-pressure situations, such as unexpected outages or critical system alerts. Staying calm under pressure and following established incident response protocols are crucial for effective problem resolution. Collaboration with other IT teams, clear communication, and continuous learning about network systems help NOC Operators address these challenges efficiently and minimize downtime. Regular training and maintaining detailed documentation also contribute to smoother operations and quicker troubleshooting.

Is NOC a good career?

A NOC (Network Operations Center) operator is responsible for monitoring and maintaining network systems, often working in shifts within a technical environment. The role offers opportunities for skill development in network management, troubleshooting, and certifications like Cisco or CompTIA. It can be a stable career path for those interested in IT infrastructure and network security.

What is the difference between Noc Operator vs Network Technician?

AspectNoc OperatorNetwork Technician
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA Network+ are commonOften requires an associate degree or higher in networking or IT; certifications like Cisco CCNA are preferred
Work EnvironmentMonitoring networks in a control room or data center, 24/7 shiftsOn-site troubleshooting and installation, often in office or client locations
Industry UsageUsed across telecom, data centers, and IT service providersCommon in networking, IT support, and infrastructure companies

The main difference is that Noc Operators focus on monitoring and maintaining network operations, often working in a control room environment, while Network Technicians handle installation, troubleshooting, and repairs on-site. Both roles require technical knowledge, but Network Technicians typically have more hands-on responsibilities.

What is a NOC Operator?

A NOC Operator, or Network Operations Center Operator, is responsible for monitoring, maintaining, and troubleshooting computer networks and systems. They ensure that network services run smoothly, respond to outages or alerts, and often serve as the first line of defense against cyber threats or technical issues. NOC Operators work in environments that require 24/7 uptime, such as data centers, ISPs, and large enterprises. Their role is essential for minimizing downtime and ensuring optimal network performance.

What are the key skills and qualifications needed to thrive as a NOC Operator, and why are they important?

To thrive as a NOC Operator, you need strong analytical abilities, knowledge of network protocols, and a background in IT or computer science, often supported by certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and incident response platforms is essential. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for quickly identifying, troubleshooting, and resolving network issues to ensure uninterrupted business operations.

What does a NOC operator do?

A NOC (Network Operations Center) operator monitors and manages network infrastructure, ensuring system uptime and performance. They troubleshoot issues, respond to alerts, and coordinate with technical teams to resolve network problems, often using monitoring tools and following established procedures.

What does NOC mean in a job?

In a job context, NOC stands for Network Operations Center, which is a centralized location where IT professionals monitor and manage network infrastructure and systems. NOC operators are responsible for ensuring network security, troubleshooting issues, and maintaining system uptime, often working with specialized tools and following standard procedures.
More about Noc Operator jobs
What states have the most Noc Operator jobs? States with the most job openings for Noc Operator jobs include:
Infographic showing various Noc Operator job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 1% As Needed, 65% Full Time, 21% Part Time, 11% Contract, and 1% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $70,558 per year, or $33.9 per hour.
RACOM \u007C Network Operations Center Manager

RACOM \u007C Network Operations Center Manager

Eastern Communications

Marshalltown, IA

$60K - $75K/yr

Full-time

Posted 12 days ago


Job description

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?
 
Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies?
 
Company Overview
RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.
 
RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and in November 2025, acquired PMC Wireless.  It now comprises 240 employees across 17 locations nationwide.
 
Job Summary
We are seeking a Network Operations Center (NOC) Manager to join our team in maintaining Land Mobile Radio (LMR) communication systems for our customers. As the first point of contact, the NOC team utilizes core competencies in customer service, network monitoring, and technical support to ensure seamless communication. This role requires management of the NOC team and filling in as NOC operator when the team is not available. Role requires collaboration with other operators, internal stakeholders, customers, and third-party vendors to provide 24/7 support. Prior experience as NOC manager or NOC operator is preferred.
Responsibilities Include but are not limited to
  •  Team management: Management, supervision, scheduling, and training of NOC personnel to ensure the NOC is staffed and ready to meet its mission 24/7/365 with competent professionals.
  • Process optimization: Production and maintenance of standards, procedures, and guidelines across customers and internal teams focused on standardization of processes across customers, improved correspondence with stakeholders, and increased core competency of NOC team
  • Customer Support: Serve as NOC operator in situations where NOC team is not available and provide overflow assistance with handling calls during peak hours.​
  • Report Generation: Prepare routine reports on incident tracking, outages, and maintenance activities to inform management and clients.​
  • Collaboration: Work closely with other operators, internal stakeholders, customers, and third-party vendors to ensure smooth operation of customers’ communication systems.
Qualifications
  • Education and Experience: Candidates with 3-4 years of relevant experience as manager or 4 years of experience as a NOC operator and/or similar experience. High school diploma or equivalent required.
  • Soft Skills: Excellent communication abilities, both verbal and written. Strong problem-solving skills, attention to detail, and the capacity to work effectively under pressure.
  • Tools: Proficient in Microsoft Office Suite.
Preferred Qualifications
  • Tool: Experience with monitoring tools such as L3Harris RNMs/ ENMs, SolarWinds, Tait Enable Monitor, etc. is preferred.
  • Technical Skills: Familiarity with or willingness to learn the following aspects of LMR communication systems:
  • Radio Equipment Operation: Understanding the functionality and operation of handheld portable radios, mobile radios, base stations, and repeaters.
  • System Infrastructure: Comprehension of the components that constitute LMR systems, including networks that connect base stations, towers, and repeaters.
  • Frequency and Spectrum Management: Knowledge of VHF and UHF frequency bands and their applications in LMR systems.
  • Troubleshooting Techniques: Ability to diagnose and address common and frequent issues within LMR communication systems.
Availability
  • Standard working hours are 8:00 AM to 5:00 PM, Monday through Friday. However, candidates must be willing to cover additional shifts, including nights, weekends, and holidays, to ensure 24/7 network support, especially in cases where other operators are unavailable.
Benefits We Can Offer You:
  • Health, dental and vision insurance
  • 401k and company match
  • Annual performance review and associated bonus
  • Paid holidays, vacation and sick days, and parental leave
  • Ongoing technical training
  • Advancement opportunities
  • Company-provided uniforms and safety equipment
Expected salary range does not include benefits or bonus.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.