Job Description: Are you searching for other career-minded individuals who enjoy being challenged and want to work collaboratively as part of a team?
That’s what you’ll find at Comma Insurance. Our rapidly-growing, national brand is seeking an Account Manager. If you’re looking to join a company near the ground floor – one that offers long-term professional growth opportunities – this is what you’ve been looking for. You’ll find more than a job at Comma; this is a career that can last.
No previous insurance experience is required to apply, but related experience is always a bonus. We offer a comprehensive training program.
Job Responsibilities: • Consistently deliver a prompt, accurate and positive client experience while demonstrating genuine concern for the well-being and protection of our clients.
• Support and service a wide range of personal lines accounts such as homeowners, umbrella, life, and auto insurance.
• Manage consistent communications with clients with additional emphasis during policy renewal times.
• Counsel current clients regarding changing coverage needs and recommends additional coverage when appropriate.
• Field underwrite, countersign, and respond to underwriter follow-ups on all cross-sold policies.
• Aid clients with payment issues and changes.
• Process all endorsement requests and maintain policies in compliance with Comma’s minimum coverage standards.
• Retain proper records of all transactions, stored appropriately in Comma’s system.
• Maintain specific client notes and details within the company system.
• Contribute to Comma’s positive, team-oriented atmosphere.
• Ask thoughtful questions to help identify changes in clients’ risk exposures, recommending coverage changes or additions according to need.
• Provide support to our new producers. Knowledge, Skills, and Abilities: Requirements for this role - • Willingness to work 10:00am - 7:00pm to accommodate our west coast clients.
• Excellent verbal and written communication skills, including a focus on listening.
• Attention to detail and analytical ability with the ability to follow proven processes already in place.
• Must have strong organizational skills and be able to self-motivate.
• Ability to work within various technologies, including various software systems on multiple devices.
• Comfortable with sales, in order to provide coverage that would benefit the client.
• Obtain and maintain Property & Casualty insurance licenses (Candidates may obtain this after start date as a condition to continued employment).
Additional Information: A positive company culture that supports and celebrates each other
Comprehensive onboarding and training with a full team of support
Competitive hourly pay + bonus opportunities
Benefits package including medical, dental, vision, retirement plan
10 days of paid vacation, 3 days of sick days, and 9 paid holidays off per year beginning your first year
Opportunities to give back to the community
A “stand-up” adjustable desk with dual monitors and a laptop in our modern, sleek company office
“Flex Fridays” with a “free” afternoon off every other Friday (as eligible)
5 days a month of work from home (as eligible)
Career development and advancement opportunities within a growing company
A supportive and cohesive team and leadership to work with each day
A starting pay of $18 - $21/hour for candidates without insurance experience $18 - $21