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Accountability:

Life Coaches are integral to student success at The Excel Center. Life Coaches promote continued student engagement in The Excel Center and serve as a student advocate. Each coach is responsible for a caseload of students, typically ranging from 65-80 students. To support student learning and productivity, Life Coaches build relationships with students and provide resources to remove barriers from their educational progress. Effective Life Coaches understand how to triage their caseloads by managing their core responsibilities while also being responsive to student crises as they arise.

Responsibilities & Essential Functions:

Student Support & Relationships

• Tracks students' academic progress, graduation plans, and guides them toward post-secondary conversations.
• Becomes part of a reliable alliance to ensure student engagement.
• Initiates and maintains contact with key community partners (community agencies, educational institutions and employers) to enhance the menu of support services provided to students.
• Enforces school expectations.
• Collaborates and communicates with teachers on a consistent basis.

Tracking Student Data

• Ensures case notes that document student activity and/or circumstances are current and accurate in database.
• Manages and monitors students' information to ensure academic progress.
• Develops class schedules and directs students on a path that leads to graduation and postsecondary success.

Student Problem Solving

• Conducts effective crucial conversations.
• Identifies and connects students to community resources to remove barriers and support academic and/or personal goals.

Setting School Culture

• Provides support (for example, tutoring and substituting), works closely, and maintains open communication with leadership, staff, and students to support student success.
• Attends and contributes to all team and professional development meetings.
• Models professionalism.
• Maintains a strong building presence.
• Facilitates co-curricular activities for students to foster a sense of belonging.

The above-listed responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or duties required. Incumbents will be expected to perform other duties as assigned.

Sensory and Physical Requirements:

Ability to efficiently and effectively perform all functions of the job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

Environment:

The work is conducted at The Excel Center housed in a partner location at the YMCA. Hours are primarily daytime hours with occasional weekend or evening work.

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by the employee's supervisor.

Requirements are representative of the minimum levels of knowledge, skills, and/or abilities to perform this job successfully. The incumbent will possess the abilities or aptitude to perform each duty proficiently.

All requirements are subject to possible modification to reasonably accommodate persons with disabilities. Some requirements may exclude individuals who represent a direct threat or significant risk to the health and safety of themselves or other employees.

The Excel Center of Northern Illinois is an equal opportunity employer.

This document does not create an employment contract, implied or otherwise. The employment relationship is at will.

Qualifications & Basic Job Requirements:

• A combination of education and relevant work experience that aligns with the duties of this position.
• Experience working with high school age students in a nontraditional setting and/or in adult education setting highly preferred.
• Knowledge of community resources and case management standards.
• Strong and effective communication and facilitation skills.
• Bilingual in English and Spanish highly preferred.
• Working knowledge of computer programs: Google applications (specifically Gmail), School Information Management System, Excel, Word and Internet Explorer.
• Demonstrated ability to develop relationships at all levels and relate to a diverse population.
• Ability to gather and analyze data for informed decision making.

• Must be able to successfully pass a background check.
• Must be able to work 12 months per year with breaks scheduled throughout the year.

Benefits

• Health & Wellness: Medical, dental, vision insurance, basic and voluntary life insurance as well as short-term disability and employee assistance program.
• Financial Security: Competitive salary, retirement plans with employer discretionary match, and bonus opportunity.
• Work-Life Balance: Paid time off, and flexible schedule.
• Professional Growth: Training programs, tuition reimbursement, and career advancement opportunities.
• Perks & Extras: Employee discounts, and a supportive, inclusive workplace.