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NCDIT - NG911 Administrative Specialist

Raleigh, NC · On-site

$45K - $61K/yr

North Carolina 911 Board - Network Monitoring and Assistance Center (NMAC) Position Overview: The NG911 Administrative Specialist provides essential administrative, financial, and organizational ...

InstantServe LLC

NG911 Administrative Specialist

Raleigh, NC · On-site

$45K - $61K/yr

The NG911 Administrative Specialist will provide administrative and organizational support to NMAC leadership as outlined in the State 911 Plan and assist the Finance Director with AR/AP related to ...

Mccurdy Charter School

Activity Bus Driver

Espanola, NM · On-site

$25/hr

Must be able to obtain and maintain a license (with a "P" and "S" endorsements) and adhere to requirements as outlined in #6.41.4 NMAC. This position requires drug and alcohol testing as detailed in ...

Thrive Medical Services

BH Director

Las Cruces, NM

This role oversees behavioral health staff, develops and implements programming and protocols, ensures compliance with NCCHC, NMAC, and facility standards, and drives quality of care for the ...

Thrive Medical Services

BH Director

Las Cruces, NM · On-site

This role oversees behavioral health staff, develops and implements programming and protocols, ensures compliance with NCCHC, NMAC, and facility standards, and drives quality of care for the ...

E-talentnetwork

NG911 Administrative Specialist

$47K - $64K/yr

Provide daily administrative support to NMAC Manager and Program Manager/Network Engineer, including scheduling, documentation, file management, P-care reconciliation, travel arrangement and calendar ...

McKinley County, NM

Telecommunicator

Gallup, NM · On-site

$19.76/hr

Maintain Public Safety Telecommunicator continuing education hours in accordance with NMAC 10.29.7.9 and Emergency Medical Dispatch continuing education hours in accordance with NMAC 7.27.2.9 & 7.27 ...

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How much do nmac jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for nmac in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.33 per hour, depending on experience, location, and employer.

What are Nmacs?

Nmac is not a standard job title and may refer to different things depending on the context. It could be an abbreviation, company name, or a specialized role within a particular industry. If you are referring to a specific organization or a unique position, please provide more details for a precise answer. Otherwise, 'Nmac' does not correspond to a widely recognized job title.

What are some common challenges faced by Network Management and Administration Coordinators (NMAC) when overseeing enterprise-level networks?

Network Management and Administration Coordinators (NMAC) often encounter challenges such as managing the complexity of large-scale network infrastructures, ensuring minimal downtime, and keeping up with evolving security threats. Coordinators must also balance routine maintenance with unexpected troubleshooting, all while collaborating closely with IT teams and other departments to implement upgrades and resolve issues efficiently. Staying updated with the latest technologies and best practices is essential for success and career growth in this role.

What are the key skills and qualifications needed to thrive as a Network Management and Control (NMAC) specialist, and why are they important?

To thrive as a Network Management and Control (NMAC) specialist, you need a solid understanding of networking protocols, network security, and systems administration, usually backed by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), network management systems, and certifications such as Cisco’s CCNA or CompTIA Network+ are highly valued. Strong problem-solving abilities, attention to detail, and effective communication skills help NMAC specialists excel in troubleshooting and collaborating with IT teams. These skills are crucial to ensure reliable network performance, minimize downtime, and support business operations.

What is the difference between Nmac vs Network Technician?

AspectNmacNetwork Technician
Required CertificationsTypically Cisco certifications, CompTIA Network+Same certifications often required, including Cisco and CompTIA Network+
Work EnvironmentData centers, enterprise networks, telecommunicationsCorporate offices, data centers, service providers
Industry UsageTelecommunications, IT services, networking companiesIT support, network installation, maintenance roles

Both Nmac and Network Technician roles require similar certifications and work in comparable environments within the IT and telecommunications industries. While Nmac may focus more on network management and administration, Network Technicians often handle installation, troubleshooting, and maintenance tasks. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What job categories do people searching Nmac jobs look for? The top searched job categories for Nmac jobs are:
Nmac jobs near you
Infographic showing various Nmac job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $54,870 per year, or $26.4 per hour.

NG911 Administrative Specialist

Serenity Info Tech, Inc.

Raleigh, NC • On-site

$45K - $61K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description:

The NG911 Administrative Specialist will provide administrative and organizational support to NMAC leadership as outlined in the State 911 Plan and assist the Finance Director with AR/AP related to the 911 surcharge.
Position Overview:
The NG911 Administrative Specialist provides essential administrative, financial, and organizational support to the NMAC leadership in alignment with the State 911 Plan. This role supports the operational success of the statewide NG911 initiative as the NMACoversees the production phase of more than 124 PSAPs utilizing ESInet services. The NG 911 Administrative Specialist ensures efficient coordination, documentation, and continuity of operations between the NMAC Leadership and PSAPs while supporting the collection of the ($0.55) related to the collection of the 911 surcharge.
Key Responsibilities:
Administrative Support
  • Provide daily administrative support to NMAC Manager and Program Manager/Network Engineer, including scheduling, documentation, file management, P-care reconciliation, travel arrangement and calendar management.
  • Maintain organized records and ensure administrative compliance with the State 911 Plan.
  • Assist in preparing reports, correspondence, briefing materials, and presentations and MOUs.
  • Support coordination of internal and external meetings, workshops, and PSAP-related engagements.
Operational Coordination
  • Assist with tracking project milestones, followups, and operational tasks required for statewide ESInet and NG911 support.
Financial Support
  • Assist the Financial Analyst to the Board with accounting responsibilities specific to the 911 surcharge fee collection.
  • Support accounts payable tasks as assigned, including processing invoices, tracking expenditures, and ensuring adherence to fiscal policies.
  • Maintain financial documentation and organize revenue/expense records related to NG911 operations.
Program & Process Support
  • Help monitor administrative components of NG911 projects and initiatives.
  • Contribute to process improvements that enhance efficiency, organization, and service continuity.
  • Collaborate with staff and stakeholders to maintain consistency with standards established by the State 911 Board.
Required Skills &Qualifications
  • Strong administrative, organizational, and documentation skills.
  • Proficiency in Microsoft Office 365 and collaboration tools (Teams, SharePoint, Excel, Word).
  • Effective written and verbal communication abilities.
  • Ability to manage multiple priorities in a fastpaced, serviceoriented environment.
  • Strong attention to detail and ability to maintain accurate financial and operational records.
Preferred Qualifications
  • Experience supporting government, public safety, or emergency communications programs.
  • Familiarity with NG911, ESInet, or PSAP operations.
  • Background in accounts receivable/accounts payable or financial tracking.
Working Conditions
  • In person environment within the NC 911 Board at 3900 Wake Forest Road, Raleigh
  • Occasional coordination with statewide PSAPs and external partners.
  • Role may require assisting during critical operations or escalations.
Impact of the Position
This role is critical to ensuring seamless administrative, financial, and operational support for the NG911 program. By enabling structured coordination between the NMAC and PSAPs, the NG911 Administrative Specialist directly contributes to the reliability and efficiency.
Skill
Required / Desired
Amount
of Experience
Administrative & Organizational Skills scheduling, calendar management, file management, documentation, and records maintenance
Required
3
Years
Microsoft Office 365 Proficiency specifically Teams, SharePoint, Excel, and Word
Required
3
Years
Project & Task Tracking monitoring project milestones, follow-ups, and operational tasks
Required
3
Years
Multi-Priority Management handling concurrent administrative, financial, and operational responsibilities in a fast-paced environment
Required
3
Years
Process Improvement identifying and contributing to efficiency and organization enhancements
Required
3
Years
Stakeholder Collaboration working with staff, board members, and external partners to maintain program consistency
Required
3
Years
Familiarity with NG911, ESInet, or PSAP operations.
Highly desired

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