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Night Shift Technical Support Engineer 3 Jobs (NOW HIRING)

MGM Transformers

Technical Support Engineer

Richmond, VA · On-site

Experience • 3-5+ years in technical support, field service, commissioning, or product support ... Engineering teams. Continuous Improvement • Identifies recurring issues and contributes to ...

Forgent

Technical Support Engineer

Richmond, VA · On-site

Experience * 3-5+ years in technical support, field service, commissioning, or product support ... Service, and Engineering teams. Continuous Improvement * Identifies recurring issues and ...

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

Salesforce, Inc.

Technical Support Engineer

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 ... Prior experience in customer-facing roles such as Technical Support, Solutions Engineering ...

Flywire

Technical Support Engineer II

Austin, TX · On-site

Qualifications Here's What We're Looking For: * 3-5 years of experience in technical support engineering. * 3+ years of hands-on experience with MySQL, Regular Expressions (Regex), and SaaS-based web ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

They are seeking a Technical Support Engineer to provide direct technical support to customers, focusing on troubleshooting and recommendations for Fortinet's wireless and switching products.

Collectorsuniverse

Technical Support Engineer

Plano, TX · Hybrid

$41 - $67/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Who You Are: * 5+ years in Technical Support Engineering, SRE, or a specialized Tier 3 escalation role * Proven experience with Identity Providers like Descope or Okta, and managing complex ...

MKS Instruments, Inc.

Technical Support Engineer

Rochester, NY · On-site

$71K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelors degree in a technical engineering field or 4+ years experience * 3+ years of hands-on field service or technical support experience. * Experience with RF and digital electronic products ...

Collectorsuniverse

Technical Support Engineer

Jersey City, NJ · Hybrid

$41 - $67/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Who You Are: * 5+ years in Technical Support Engineering, SRE, or a specialized Tier 3 escalation role * Proven experience with Identity Providers like Descope or Okta, and managing complex ...

Brinqa

Technical Support Engineer

Brinqa has an immediate need for a Technical Support Engineer who will be responsible for ... At least 3+ years in a technical, customer-facing support or implementation role supporting ...

Salesforce, Inc.

Technical Support Engineer

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 ... Prior experience in customer-facing roles such as Technical Support, Solutions Engineering ...

STARLIMS

Technical Support Engineer

Hollywood, FL · On-site

The Technical Support Engineer delivers accurate and timely technical support, guidance, and solutions related to the organization's products and services throughout the customer lifecycle. This role ...

Socure

Technical Support Engineer

San Francisco, CA · On-site

Bachelor's degree. * 3+ years of experience in a technical support role in a SaaS environment. * U ... engineering context. * Ability to write and iterate on prompts for LLMs to generate RCAs, draft ...

Crestron Electronics, Inc.

Technical Support Engineer

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Support Engineer is the primary level of support, possessing advanced knowledge and ... Bachelor's degree in a technology field or 3+ years of relevant industry experience. * 3+ years ...

Gotransverse

Technical Support Engineer

Austin, TX · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... 2-3 days a week, depending on the role. This flexible hybrid approach gives team members the best ... Role Overview As a Technical Support Engineer based in Austin, you will be a trusted technical ...

MKS Instruments

Technical Support Engineer

Wilmington, MA · On-site

$88K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer at MKS, you will partner with Service Technicians, Field Service Engineers, Sales teams, and customers to provide expert-level troubleshooting guidance and technical ...

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Night Shift Technical Support Engineer 3 information

See salary details

$37.5K

$79K

$119.5K

How much do night shift technical support engineer 3 jobs pay per year?

As of Aug 18, 2026, the average yearly pay for night shift technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a night shift technical support engineer 3?

Night Shift Technical Support Engineer 3s are experienced IT professionals who provide advanced technical support and troubleshooting for clients or internal users during overnight hours. They handle complex technical issues that require a higher level of expertise, often acting as an escalation point for lower-level support staff. Their responsibilities may include monitoring systems, resolving critical incidents, ensuring service continuity, and documenting solutions to recurring problems. Working the night shift, they play a crucial role in maintaining 24/7 operations for businesses that rely on uninterrupted technical support.

What are the key skills and qualifications needed to thrive as a night shift technical support engineer 3?

To excel as a Night Shift Technical Support Engineer 3, you need advanced troubleshooting skills, in-depth IT knowledge, and experience with networking, operating systems, and technical support, often backed by a bachelor’s degree in a related field. Familiarity with ticketing systems like ServiceNow, remote support tools, and relevant certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE) are typically required. Strong problem-solving abilities, resilience under pressure, and effective communication are essential soft skills, especially when working independently during off-hours. These competencies ensure prompt issue resolution, minimize downtime, and maintain high customer satisfaction during critical overnight operations.

What are the unique challenges faced by night shift technical support engineer 3 and how can they be managed effectively?

Night Shift Technical Support Engineer 3s often encounter challenges such as working with reduced on-site staff, handling urgent issues independently, and managing communication across different time zones. To manage these effectively, it's important to develop strong problem-solving skills, maintain clear documentation for seamless handovers, and utilize remote collaboration tools to connect with global teams. Building a consistent sleep schedule and practicing self-care can also help mitigate the impact of night shift work on personal well-being.

What is the difference between Night Shift Technical Support Engineer 3 vs Night Shift Network Support Engineer 3?

AspectNight Shift Technical Support Engineer 3Night Shift Network Support Engineer 3
CredentialsTypically requires a technical degree or certifications like CompTIA Network+ or Cisco CCNASimilar certifications, often emphasizing network-specific credentials like Cisco CCNA or CCNP
Work EnvironmentProvides technical support for hardware, software, and systems issues across various platformsFocuses on troubleshooting and maintaining network infrastructure and connectivity issues
Employer & Industry UsageUsed across IT service providers, tech companies, and enterprise support teamsPrimarily found in networking, telecommunications, and data center environments

The main difference is that the Night Shift Technical Support Engineer 3 handles a broader range of technical issues, including hardware and software, while the Night Shift Network Support Engineer 3 specializes in network infrastructure and connectivity. Both roles require similar certifications and are common in IT and networking industries, but their focus areas differ.

What are the most commonly searched types of Shift Technical Support Engineer 3 jobs?

The most popular types of Shift Technical Support Engineer 3 jobs are:

What states have the most Night Shift Technical Support Engineer 3 jobs?

States with the most job openings for Night Shift Technical Support Engineer 3 jobs include:

Night Shift Technical Support Engineer 3 jobs near you
Infographic showing various Night Shift Technical Support Engineer 3 job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 23% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Sigma Computing

San Francisco, CA

$90K - $115K/yr

Full-time

Re-posted 18 days ago

Job description

Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations.

Minimum Education Requirement

This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone.

What You Will Be Doing
  • You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
  • Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance.
  • Collaborate with cross-functional groups - backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product.
  • Participate in quarterly projects and perform periodic on-call duties to improve automation and processes.
Qualifications We Are Looking For
  • 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider.
  • SQL proficiency - strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries.
  • SQL query performance troubleshooting and query plan analysis.
  • Proficient in data modeling concepts.
  • Ability to chart data into logical visualizations.
  • A proven track record of building trust with customers and bringing issues to resolution quickly.
  • Excellent verbal and written communication skills.
  • A strong desire to build scalable processes for issue resolution - documenting common patterns and building tooling for diagnosing issues.
  • Strong collaboration skills and the ability to work with multiple departments to coordinate issue triaging, diagnosis, and resolution.
Highly Desirable Skills & Experience
  • Supporting a cloud service in production.
  • Experience working with Snowflake, Redshift, or BigQuery.
  • Knowledge of GCP or AWS.
  • Startup experience.

Additional Job details

The base salary range for this position is $90k - $115k annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.

If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. We are enthusiastically looking for people that will help us grow our company and sometimes we are imperfect communicators and can't articulate perfectly what experience is required for a role. We are looking for people that are excited to grow and constantly ask how we can do things better. If you are excited about the opportunity, we encourage you to apply even if you don't satisfy 100% of the job requirements.

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