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Night Shift Sap Help Desk Support Jobs in Decatur, GA

4pconsultinginc

Help Desk / Service Desk Analyst I

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk / Service Desk Analyst I Location: 241 Ralph McGill Blvd , Atlanta, GA 30308 Duration: 6 ... Key Responsibilities Technical Support & Troubleshooting * Provide phone-based technical support ...

aldridgepite

Help Desk Level 1 Technician

Atlanta, GA

$19.25 - $26/hr

Level 1 Tech Support for ALL tickets that come into the Help Desk system * Contact the ticket owner within designated amount of time to communicate status * Assess urgency of each ticket to determine ...

aldridgepite

Help Desk Level 1 Technician

Atlanta, GA

$19.25 - $26/hr

Level 1 Tech Support for ALL tickets that come into the Help Desk system * Contact the ticket owner within designated amount of time to communicate status * Assess urgency of each ticket to determine ...

Yancey Bros Co

Help Desk Technician

Austell, GA · On-site

$18 - $24.25/hr

As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts ...

Yancey Bros.co

Help Desk Technician

Austell, GA

$18 - $24.25/hr

As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts ...

Yancey Bros. Co.

Help Desk Technician

Austell, GA

$18 - $24.25/hr

As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts ...

R2 Technologies Corporation

Help Desk Analyst 2

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The ... Under supervision, assists clients with Tier I issues and Tier II support for issues beyond their ...

4pconsultinginc

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Level 1 Location: 2206 East View Parkway, Conyers, GA 30013 Duration: 12 Months ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

R2 Technologies Corporation

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 1 (765352) Local Conyers, GA LOCAL CANDIDATES *This position is located at DDS ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure the delivery of high-quality technical support to clients and internal staff. This role ...

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All JobsSap Help Desk Support JobsNight Shift Sap Help Desk Support JobsNight Shift Sap Help Desk Support Jobs in Decatur, GA

Night Shift Sap Help Desk Support information

See Decatur, GA salary details

$12

$22

$33

How much do night shift sap help desk support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for night shift sap help desk support in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

Which night shift SAP help desk support jobs are in demand?

Night shift SAP help desk support jobs are in demand in industries such as manufacturing, logistics, and IT services, where 24/7 technical support is essential. Skills in SAP modules, troubleshooting, and remote support tools increase employability, with certifications like SAP Certified Support Associate enhancing job prospects.

What is the difference between Night Shift Sap Help Desk Support vs Night Shift SAP Basis Administrator?

AspectNight Shift SAP Help Desk SupportNight Shift SAP Basis Administrator
CertificationsITIL, SAP Certified Support AssociateSAP Basis Certification, Linux/Unix certifications
Work EnvironmentHelp desk, remote support, end-user assistanceServer management, system configuration, database administration
Employer & Industry UsageIT support firms, corporate IT departmentsLarge enterprises, SAP consulting firms
Common Search & ComparisonCustomer support, troubleshooting, end-user helpSystem maintenance, SAP system setup

Night Shift SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues, troubleshooting, and providing remote support. In contrast, Night Shift SAP Basis Administrator handles system administration tasks such as server management, system configuration, and database maintenance. Both roles require SAP-related certifications but differ in technical depth and daily responsibilities.

What are popular job titles related to Night Shift Sap Help Desk Support jobs in Decatur, GA? For Night Shift Sap Help Desk Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Night Shift Sap Help Desk Support jobs in Decatur, GA look for? The top searched job categories for Night Shift Sap Help Desk Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Night Shift Sap Help Desk Support jobs? Cities near Decatur, GA with the most Night Shift Sap Help Desk Support job openings:
Night Shift Sap Help Desk Support jobs near you

Help Desk / Service Desk Analyst I

4pconsultinginc

Atlanta, GA • On-site

$19.75 - $27/hr

Contractor

Re-posted 20 days ago

Job description

Position:  Help Desk / Service Desk Analyst I

Location:  241 Ralph McGill Blvd , Atlanta, GA 30308

Duration: 6 Months
Client:       Georgia Power
 

Position Overview

We are seeking a motivated Help Desk / Service Desk Analyst I to provide frontline technical support to internal users. This role is responsible for diagnosing and resolving hardware and software issues while delivering exceptional customer service.

The ideal candidate is analytical, self-driven, and capable of managing multiple priorities in a fast-paced IT support environment.

Key Responsibilities

Technical Support & Troubleshooting

  • Provide phone-based technical support for internal employees.
  • Troubleshoot hardware and software issues to resolution.
  • Fulfill service requests accurately and within defined SLAs.
  • Escalate complex issues when necessary.

Incident & Request Management

  • Log, track, and update tickets within the service management system.
  • Ensure timely resolution of incidents and service requests.
  • Provide clear communication and status updates to users.

Customer Support

  • Deliver professional and courteous customer service.
  • Communicate technical information clearly to non-technical users.
  • Assist users with enterprise systems including ASCEND and other technology platforms.

Must-Have Skills

  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple tasks and priorities simultaneously.
  • Ability to make sound decisions with minimal supervision.
  • Self-starter with initiative and independent thinking.
  • Strong customer service orientation.
  • Excellent written and verbal communication skills.

Nice-to-Have Skills

  • Understanding of IT infrastructure and telecommunications transport.
  • Knowledge of LAN/WAN technologies.
  • Familiarity with access technologies and telecom terminology.
  • Working knowledge of mainframe systems and related applications.
  • Experience with BMC Helix / SmartIT Event Management System.

Technical Skills Summary

  • Desktop & Application Support
  • Incident Management
  • LAN/WAN Fundamentals
  • Telecom Basics
  • Service Desk Ticketing Systems
  • Remote Troubleshooting