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New Client Specialist Jobs (NOW HIRING)

Daniel Stark Law

New Client Specialist

Killeen, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Killeen, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Bryan, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Waco, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Bryan, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Killeen, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Bryan, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Waco, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

Daniel Stark Law

New Client Specialist

Waco, TX · On-site

$15 - $17/hr

The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and ...

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New Client Specialist information

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How much do new client specialist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for new client specialist in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.12 per hour, depending on experience, location, and employer.

What is a new client specialist?

A New Client Specialist is a professional responsible for onboarding new clients to a company or organization. They serve as the primary point of contact for new clients, guiding them through the initial setup process, addressing any questions or concerns, and ensuring a smooth transition. Their role often includes explaining products or services, collecting necessary information, and coordinating with various departments to meet client needs. The goal of a New Client Specialist is to provide an excellent first impression and lay the foundation for a successful ongoing relationship.

What are the key skills and qualifications needed to thrive as a new client specialist, and why are they important?

To thrive as a New Client Specialist, you need strong customer service abilities, sales acumen, and a solid understanding of your organization’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, email platforms, and lead management tools is typically required. Exceptional communication, active listening, and relationship-building skills help you stand out in this client-facing role. These competencies are crucial for efficiently onboarding new clients, fostering long-term relationships, and driving business growth.

What are some common challenges new client specialists face when onboarding clients, and how can they be addressed?

New Client Specialists often encounter challenges such as managing client expectations, ensuring timely collection of required information, and coordinating with various internal teams. To address these, strong communication skills and proactive follow-ups are essential. Building rapport with clients early on helps set clear expectations, while using checklists and CRM tools ensures no details are missed. Collaboration with sales, support, and account management teams also streamlines the onboarding process and helps resolve issues quickly.

What is the difference between New Client Specialist vs Customer Service Representative?

AspectNew Client SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer sales or client management experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, client onboarding, sales supportCall centers, retail, office settings, handling customer inquiries
Employer & Industry UsageFinancial services, insurance, real estate, consultingRetail, telecommunications, hospitality, various service industries

The main difference is that a New Client Specialist focuses on onboarding and acquiring new clients, often involving sales and relationship building. In contrast, a Customer Service Representative handles ongoing customer inquiries and support. While both roles require strong communication skills, the New Client Specialist typically works more proactively to grow the client base, whereas the Customer Service Representative maintains existing customer relationships.

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What states have the most New Client Specialist jobs?

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New Client Specialist jobs near you
Infographic showing various New Client Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $41,253 per year, or $19.8 per hour.

New Client Specialist

Daniel Stark Law

Killeen, TX • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Click here to preview the Daniel Stark (DS) experience: DS Team Experience
What You'll Do: The first impression our company makes on potential new clients is through our New Client Specialists. Through care and compassion, they create a safe space for callers to share their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them. However, the care does not stop there. Here at Daniel Stark Law, you, as a team member, will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development.
The Breakdown:
  • Evaluate incoming streams of leads with a sense of urgency
  • Walk-ins, phone calls, texts, emails
  • Gather critical information from potential clients (in person or over the phone)
  • Develop a deep understanding of various injury cases
  • Speak and listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes
  • Lead potential clients through the decision to hire our law firm with confidence
  • Guide potential clients through the sign-up process for an effortless client experience
  • Seamlessly navigate various channels of leads and software for prompt client assistance
  • Organize appointments with new clients
  • Draft, review, and mail letters as needed
What We're Looking For:
  • Ability to maintain control of a conversation with kindness and professionalism in person and on the phone.
  • Bilingual (Preferred) but not required.
  • Excellent communication skills, including speaking and writing.
  • Compassionate and empathic personality.
  • Customer service background is a plus.
  • Two-year commitment with the department before transferring to another department.
What Makes You Remarkable:
  • Spirit for competition
  • Ownership mentality
  • Desire for continuous improvement
  • Outstanding writing abilities
  • Tech competence
  • Sales/Customer service background
What You'll Earn:
  • $15.00 - $17.00 + per hour based on experience and potential
  • Medical, dental, vision, life, and supplemental insurance are available
  • 401(k) plan; 4% company contribution match
  • Gold's Gym Membership Discount
  • Organized team building
  • In-office perks, including the good snacks, biweekly breakfast, unlimited coffee, tea, and more!
  • Ongoing professional development and growth opportunities
  • A paid day off to celebrate your birthday
  • Generous PTO

What Sets Us Apart?
You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - we're a plaintiff personal injury law firm with over 25 years of experience and a proven track record of success. We have grown into a multi-million-dollar boutique law firm with over 150 team members across six offices in Texas. We take our responsibility to our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Our history of success and long-standing relationships with our clients speak for themselves.
But what sets us apart? Our commitment to top-tier office culture. Across our six office locations, you'll find a team who are defined by their professionalism, enthusiasm, collaboration, and a shared commitment to our social contract. We believe great results start with great people. But don't just take our word for it. See what our team members think!
"There's this real sense that we're all working toward excellence together, and nobody's contribution is too small to matter."
"DS truly invests in people. They pour into our professional development, encourage personal growth, and constantly evolve, all to better serve our clients and the community."
"Daniel Stark consistently seeks ways to support and develop its team, investing in both our professional growth and personal well-being."
"This is not a place where you just show up and coast. It is a high-performance environment where people genuinely want to get better, serve clients well, and support each other in the process."
While we want you to share why you'd be a great fit for our team, we also want to show you why Daniel Stark could be the right place for you. We are deeply invested in our people and their long-term success. Your professional development won't end after your training period. Your leader will continue to support your development and serve as a resource throughout your career. We invest in our people, and in return, our people invest in each other, our clients, and our mission.
Our Core Values
Be Remarkable
Excellence is our standard. We go above and beyond for our clients and our team, delivering work that stands out and earns trust. Remarkable work deserves recognition, and we make it a priority to celebrate the achievements and impact our team makes every day. We believe remarking on our team has a huge impact on the health and positivity of our culture.
Do It All, Do It Right, Do It Now
We value ownership, urgency, and quality. This means getting things done the right way, the first time, and when it needs to happen - without cutting corners.
Arms Out, Thumbs Out
We succeed as a team. Our six offices are filled with positive, supportive, and collaborative team members who have your back. We love our team-player mentality-when we think positively about our teammates and our clients, good things happen.
Work Hard, Play Hard
We want you to give your 100% in the office AND outside the office. In fact, we actively encourage you to take meaningful time off. In addition, we have team member events and play hard together.
If you're ready to take on a new challenge and keep our clients from being screwed by big insurance companies, we want to hear from you! Apply now to join our team!

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