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Network Support Jobs in Boston, MA (NOW HIRING)

Moderna Therapeutics

Network Engineer

Norwood, MA

Support the operation, maintenance, and troubleshooting of enterprise network infrastructure, including routing, switching, firewalls, wireless, VPN, WANcircuitsCASB, ZTNA, and cloud connectivity.

New

Moderna, Inc.

Network Engineer

Norwood, MA · On-site

Support the operation, maintenance, and troubleshooting of enterprise network infrastructure, including routing, switching, firewalls, wireless, VPN, WAN circuits CASB, ZTNA, and cloud connectivity.

New

Info-Ways

Network Data CCIE - Boston, MA

Boston, MA · On-site

Good understanding of Aruba and Cisco Wireless Network design and support. In-depth knowledge of F5 Load-balancer. In-depth knowledge of MPLS, MPLS carriers to schedule, test and turn up their ...

Provequity

Senior Network Engineer

Boston, MA

$113K - $154K/yr

Position Overview The Senior Network Engineer will join a dedicated IT team and report to the Director of IT supporting the team's efforts to deliver highquality outcomes and advance key ...

Massgeneralbrigham

Network Technician

Boston, MA

$19.81 - $28.30/hr

Job Summary MGB Digital Desktop Support Tech Services is hiring! Full Time, Network Support ... Technician This position is vital to the team, you will be responsible for managing and supporting ...

Mass General Brigham

Network Technician

Boston, MA · On-site

$19.81 - $28.30/hr

Job Summary MGB Digital Desktop Support Tech Services is hiring! Full Time, Network Support ... Technician This position is vital to the team, you will be responsible for managing and supporting ...

L. Knife & Son

Application Support Specialist

Kingston, MA · On-site

$55K - $78K/yr

Know when to contact network vendors or internal network support staff * Setup employees' system access, email access and user security within software application * Assist with company projects ...

New

OvationCXM

Restaurant Support Technician

Boston, MA · On-site

$50 - $75/hr

About OvationCXM OvationCXM, a dba under Boomtown Network Inc, is a Customer Experience Management ... Restaurant Support Technician Part-time Contract | On-site | Greater Boston, MA We are looking for ...

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All JobsNetwork Support JobsNetwork Support Jobs in Boston, MA

Network Support information

See Boston, MA salary details

$16

$28

$40

How much do network support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for network support in Boston, MA is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $25.34 and $30.82 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are popular job titles related to Network Support jobs in Boston, MA? For Network Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Boston, MA look for? The top searched job categories for Network Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Network Support jobs? Cities near Boston, MA with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Boston, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution, with an average salary of $59,608 per year, or $28.7 per hour.

Network Support Specialist (TACLANES)

Abacus Technology

Hanscom Air Force Base, MA • On-site

Other

Re-posted 20 hours ago

Job description

Overview
Abacus Technology is seeking a Network Specialist to provide network and infrastructure support for Hanscom AFB. This is a full-time position.
Responsibilities
  • Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services.
  • Install, configure, and troubleshoot network infrastructure.
  • Work on daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture.
  • Update and maintain network topology maps, classified and unclassified.
  • Assist in securing network systems to meet applicable DoD, AF and DISA compliance.
  • Participate in system maintenance/optimization/performance activities of the enterprise infrastructure for classified, unclassified and other networks.
  • Interface with vendors for warranty claims, hardware/software upgrades and other technology updates.
  • Diagnose data issues, open and route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions.
  • Maintain detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies.
  • Research technical issues and develop solutions.

Qualifications
3+ years experience in a network support role. Associate's degree in a related field. Additional work experience may be substituted for degree requirements. Must be Security+ CE certified. Must have extensive TACLANES experience and training. Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches. Strong network debugging and network troubleshooting skills. Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, and Wireshark. Strong working knowledge and excellent troubleshooting skills of Layer 2 and Layer 3 protocols in a VoIP environment. Working knowledge of IP address management, DHCP, Radius, Syslog, and DNS is required. Knowledge of Windows 2016/2019 is a plus. Good understanding of cabling (Fiber/CAT5E etc.). Knowledge of firewalls, proxies, and UPS. Proficient with network hardware and related software. Demonstrate critical thinking skills for problem identification and resolution. Able to create and maintain operational procedures, topology maps using Visio. Must be self-motivated and have the ability to work effectively in a team environment. Strong communication skills, customer service skills, and attention to detail. Must be able to lift and carry 50 lbs. Able to work outside of normal business hours to support emergency operations or planned projects as needed. Must be a US citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled

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