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Network Support Jobs in Boston, MA (NOW HIRING)

OvationCXM

Restaurant Support Technician

Boston, MA · On-site

$50 - $75/hr

About OvationCXM OvationCXM, a dba under Boomtown Network Inc, is a Customer Experience Management ... Restaurant Support Technician Part-time Contract | On-site | Greater Boston, MA We are looking for ...

Meta

Network Engineer, Deployment & Support

Boston, MA

$162K/yr

Meta is looking for a Network Deployment & Support Engineer who will be responsible for the deployment and support of one of the world's largest and most complex networks. As a member of this team ...

Rockland Trust

Network Engineer

Plymouth, MA · On-site

Configure, install, and support network devices and services, including routers, switches, firewalls, load balancers, VPNs, and Network Access Control (NAC) solutions. * Troubleshoot and resolve ...

Rockland Trust

Network Engineer

Plymouth, MA · On-site

Configure, install, and support network devices and services, including routers, switches, firewalls, load balancers, VPNs, and Network Access Control (NAC) solutions. * Troubleshoot and resolve ...

Rockland Trust

Network Engineer

Plymouth, MA · On-site

Configure, install, and support network devices and services, including routers, switches, firewalls, load balancers, VPNs, and Network Access Control (NAC) solutions. * Troubleshoot and resolve ...

Adept Solutions Inc.

Network Engineer

Framingham, MA · On-site

This position requires 7x24 support and event management of all mission critical systems. Will be a Technical resource managing and provides support recommendations for network technology and assists ...

InterSystems

Network Engineer

Boston, MA · On-site

Responsibilities : • Design, implement, and support network infrastructure across datacenter and cloud (AWS/Azure) environments • Deploy and operate enterprise networking technologies including ...

Suffolk University

Network Engineer

Boston, MA · Hybrid

$95K - $120K/yr

This position will also support some networking responsibilities at Curry College with Stipend. Applicants must be authorized to work in the United States; Suffolk University is unable to sponsor or ...

Holistic Industries

Network Engineer

Boston, MA · Remote

$70K - $80K/yr

Design, collaborate, and maintain network infrastructure that supports business operations across the organization * Monitor network performance, traffic, and security, proactively identifying and ...

Holistic Industries

Network Engineer

Westborough, MA · On-site

$70K - $80K/yr

Design, collaborate, and maintain network infrastructure that supports business operations across the organization * Monitor network performance, traffic, and security, proactively identifying and ...

Sullivan & Worcester LLP

Network Specialist

Boston, MA · On-site

Plan, implement and support network solutions between multiple platforms using industry standard practices * Install, configure, maintain, troubleshoot all LAN/WAN * Install, configure, maintain, and ...

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Showing results 21-40

All JobsNetwork Support JobsNetwork Support Jobs in Boston, MA

Network Support information

See Boston, MA salary details

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How much do network support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for network support in Boston, MA is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $25.34 and $30.82 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are popular job titles related to Network Support jobs in Boston, MA? For Network Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Boston, MA look for? The top searched job categories for Network Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Network Support jobs? Cities near Boston, MA with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,608 per year, or $28.7 per hour.

Restaurant Support Technician

OvationCXM

Boston, MA • On-site

$50 - $75/hr

Contractor

Re-posted 29 days ago

Job description

About OvationCXM
OvationCXM, a dba under Boomtown Network Inc, is a Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform ("CXMEngine") includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because our CXM platform delivers customers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.
We are the emerging market leader in the Customer Experience Management space. As we scale, we are continually looking to bring on new talented and passionate team members who can help us in our bold objective of digitally transforming the Customer Experience from end-to-end. If you're passionate about working at a dynamic organization that is committed to facing the challenges of the day, this is the place for you. We are seeking candidates who want to be at the forefront of powering entire ecosystems of businesses to work together in ways that had previously been impossible.
Restaurant Support Technician
Part-time Contract | On-site | Greater Boston, MA
We are looking for a technically skilled, detail-oriented technician to provide hands-on IT and network support to restaurant clients across the Greater Boston area.
ROLE OVERVIEW
This is an ongoing part-time contract opportunity supporting locally owned restaurants. As a Restaurant Support Technician, you will be the go-to resource for restaurant operators when technology is not working as it should. From troubleshooting network outages during a dinner rush to running cable before a restaurant opens its doors, you will handle a wide variety of support scenarios in fast-paced, real-world environments. This role requires physical presence at client locations throughout the Boston metro area, flexibility for occasional evening work, and a calm, professional demeanor under pressure. OvationCXM processes payment within 10 business days of job completion and required deliverable submission.
WHAT YOU'LL DO
• Install, configure, and troubleshoot network infrastructure including routers, switches, and wireless access points in restaurant environments.
• Perform low voltage cabling runs (ethernet, coax, and related) using your own tools, ensuring clean and code-compliant installations.
• Support, configure, and troubleshoot point-of-sale (POS) systems, terminals, printers, and related hardware and software.
• Travel to restaurant locations across the Greater Boston area to provide on-site technical support and complete project work.
• Perform select installations and maintenance tasks during evening or off-hours windows to minimize disruption to restaurant operations.
• Document work performed, site configurations, and client communications accurately and in a timely manner.
REQUIREMENTS
• Demonstrated experience with computer networking, including subnets, VLANs, DHCP, routing, and wireless configuration.• Hands-on experience and personal tools for performing low voltage cabling work.
• Reliable transportation and ability to travel throughout the Greater Boston metro area for on-site work.
• Availability for occasional evening and off-hours work as needed.
• Exceptional attention to detail in cabling, configuration, and documentation.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical restaurant staff.
NICE TO HAVE
• Prior experience supporting restaurant POS systems such as Toast, Square for Restaurants, Aloha, or similar platforms.
• Background in hospitality or food service; understanding the pace and pressure of restaurant operations is a real advantage.
• Relevant certifications such as CompTIA Network+, BICSI, or vendor-specific credentials.
WHO YOU ARE
You take pride in doing things right the first time. You are comfortable walking into a busy
kitchen or a cramped server closet and getting the job done without hand-holding. You
communicate professionally with clients, follow through on commitments, and do not leave a
site until everything is working and documented. You understand that in a restaurant,
downtime means lost revenue, and you treat every call with that urgency.
The pay range for this role is:
50 - 75 USD per hour (Boston, MA)

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