Network Support Specialist
Boston, MA · On-site
Responsibilities : • Act as the first and second level support for incoming network related issues, ensuring all necessary protocols are followed. • Manage inbound calls professionally and ...
Network Support Specialist
Boston, MA · On-site
Responsibilities : • Act as the first and second level support for incoming network related issues, ensuring all necessary protocols are followed. • Manage inbound calls professionally and ...
Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services. * Install, configure ...
Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services. * Install, configure ...
Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services. * Install, configure ...
Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services. * Install, configure ...
Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services. * Install, configure ...
Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services. * Install, configure ...
Desktop Support Specialist
Norwood, MA · On-site
$24 - $29/hr
Manages PC installations, imaging, upgrades, and patches. * Troubleshoots and resolves problems related to hardware and software. * Collaborates with Network Support to ensure that PCs, printers ...
Desktop Support Specialist
Norwood, MA · On-site
$24 - $29/hr
Manages PC installations, imaging, upgrades, and patches. * Troubleshoots and resolves problems related to hardware and software. * Collaborates with Network Support to ensure that PCs, printers ...
... 2 Network Technician to join our team. This role involves maintaining and supporting the data ... Manage a group of 2 or 3 L1 engineers during a project or an incident. * Project Management:
... 2 Network Technician to join our team. This role involves maintaining and supporting the data ... Manage a group of 2 or 3 L1 engineers during a project or an incident. * Project Management:
Network Engineer
Norwood, MA · On-site
Support network changes, upgrades, configuration updates, and maintenance activities in accordance with established change management processes. * Maintain accurate network documentation, diagrams ...
Network Engineer
Norwood, MA · On-site
Support network changes, upgrades, configuration updates, and maintenance activities in accordance with established change management processes. * Maintain accurate network documentation, diagrams ...
Support network changes, upgrades, configuration updates, and maintenance activitiesin accordance withestablished change management processes. * Maintainaccuratenetwork documentation, diagrams ...
Support network changes, upgrades, configuration updates, and maintenance activitiesin accordance withestablished change management processes. * Maintainaccuratenetwork documentation, diagrams ...
Network Engineer
Norwood, MA · On-site
Support network changes, upgrades, configuration updates, and maintenance activitiesin accordance withestablished change management processes. * Maintainaccuratenetwork documentation, diagrams ...
New
Network Engineer
Norwood, MA · On-site
Support network changes, upgrades, configuration updates, and maintenance activitiesin accordance withestablished change management processes. * Maintainaccuratenetwork documentation, diagrams ...
New
Network Engineer
Norwood, MA · On-site
Support network changes, upgrades, configuration updates, and maintenance activities in accordance with established change management processes. * Maintain accurate network documentation, diagrams ...
Network Engineer
Norwood, MA · On-site
Support network changes, upgrades, configuration updates, and maintenance activities in accordance with established change management processes. * Maintain accurate network documentation, diagrams ...
Journeyman Network Technician
Hanscom Air Force Base, MA · On-site
$25 - $32.25/hr
The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.
Journeyman Network Technician
Hanscom Air Force Base, MA · On-site
$25 - $32.25/hr
The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.
Journeyman Network Technician
Hanscom Air Force Base, MA · On-site
$26 - $33.25/hr
The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.
Quick apply
Journeyman Network Technician
Hanscom Air Force Base, MA · On-site
$26 - $33.25/hr
The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.
Journeyman Network Technician
MA · On-site
$26 - $33.25/hr
The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.
Journeyman Network Technician
MA · On-site
$26 - $33.25/hr
The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.
Network Data CCIE - Boston, MA
Boston, MA · On-site
Providing remote support for installation, configuration and management of network components at remote sites. * Exposure to dealing with BGP and various other routing protocols such as RIP, OSPF ...
Network Data CCIE - Boston, MA
Boston, MA · On-site
Providing remote support for installation, configuration and management of network components at remote sites. * Exposure to dealing with BGP and various other routing protocols such as RIP, OSPF ...
Network Systems Administrator with Security Clearance
Hanscom Air Force Base, MA · On-site
$50 - $60/hr
... network management. Requirements: • Bachelors' degree or 4 years of experience in lieu of degree • 5 years of experience providing systems or network support • IAT II compliance (CompTIA ...
Network Systems Administrator with Security Clearance
Hanscom Air Force Base, MA · On-site
$50 - $60/hr
... network management. Requirements: • Bachelors' degree or 4 years of experience in lieu of degree • 5 years of experience providing systems or network support • IAT II compliance (CompTIA ...
Network Data CCIE - Boston, MA
Boston, MA · On-site
Providing Remote support for Installation, configuration and management of Network Components at remote sites. Exposure of dealing with BGP and various other routing protocols like RIP, OSPF & EIGRP.
Network Data CCIE - Boston, MA
Boston, MA · On-site
Providing Remote support for Installation, configuration and management of Network Components at remote sites. Exposure of dealing with BGP and various other routing protocols like RIP, OSPF & EIGRP.
Network Engineer I
Boston, MA · On-site
... support of Wentworth Institute of Technology's wired and wireless network infrastructure. This role manages the full lifecycle of network devices and systems, including routers, switches, firewalls ...
Network Engineer I
Boston, MA · On-site
... support of Wentworth Institute of Technology's wired and wireless network infrastructure. This role manages the full lifecycle of network devices and systems, including routers, switches, firewalls ...
Network Engineer - Senior MMR
Lincoln, MA · On-site
$112K - $154K/yr
Job Title Job Type Full-time Education Some College Coursework Completed Experienced (Non-Manager) Category Information Technology Network Operations/Engineering Support services shall be performed ...
Network Engineer - Senior MMR
Lincoln, MA · On-site
$112K - $154K/yr
Job Title Job Type Full-time Education Some College Coursework Completed Experienced (Non-Manager) Category Information Technology Network Operations/Engineering Support services shall be performed ...
Senior Network Engineer
Boston, MA · On-site
$113K - $154K/yr
Expert-level prociency in the implementation, management, and support of the following technologies ... Network performance troubleshooting tools (e.g., Wireshark) SD-WAN & Routing Platforms * Palo Alto ...
Senior Network Engineer
Boston, MA · On-site
$113K - $154K/yr
Expert-level prociency in the implementation, management, and support of the following technologies ... Network performance troubleshooting tools (e.g., Wireshark) SD-WAN & Routing Platforms * Palo Alto ...
Network Manager
Boston, MA · On-site
$110K - $158K/yr
At MFS, you will find a culture that supports you in doing what you do best. Our employees work ... THE ROLE The Network Manager serves as a subject matter expert in data communications, specializing ...
Network Manager
Boston, MA · On-site
$110K - $158K/yr
At MFS, you will find a culture that supports you in doing what you do best. Our employees work ... THE ROLE The Network Manager serves as a subject matter expert in data communications, specializing ...
Network Support Manager information
See Boston, MA salary details
$72.8K - $76.3K
4% of jobs
$76.3K - $79.9K
4% of jobs
$79.9K - $83.5K
10% of jobs
$85.4K is the 25th percentile. Wages below this are outliers.
$83.5K - $87K
13% of jobs
$87K - $90.6K
11% of jobs
The median wage is $92.9K / yr.
$90.6K - $94.1K
13% of jobs
$94.1K - $97.7K
9% of jobs
$97.7K - $101.2K
10% of jobs
$102.2K is the 75th percentile. Wages above this are outliers.
$101.2K - $104.8K
10% of jobs
$104.8K - $108.3K
9% of jobs
$108.3K - $111.9K
10% of jobs
$72.8K
$94.4K
$111.9K
How much do network support manager jobs pay per year?
As of Sep 14, 2026, the average yearly pay for network support manager in Boston, MA is $94,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $103,700.00 per year, depending on experience, location, and employer.
What does a network support manager do?
A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.
How does a network support manager typically collaborate with other IT teams to resolve complex network issues?
A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.
What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?
To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.
What is the difference between Network Support Manager vs Network Administrator?
| Aspect | Network Support Manager | Network Administrator |
|---|---|---|
| Certifications | CCNA, CompTIA Network+, Cisco certifications | CCNA, CompTIA Network+, Cisco certifications |
| Work Environment | Oversees support teams, manages network issues, strategic planning | Maintains and configures network hardware and software, performs troubleshooting |
| Employer & Industry Usage | IT support companies, large organizations, managed service providers | Corporate IT departments, small to medium businesses |
The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.
What cities near Boston, MA are hiring for Network Support Manager jobs?
Cities near Boston, MA with the most Network Support Manager job openings:
Network Support Specialist
Boston, MA • On-site
Saviance
• IT Services • 201 - 500 employees201 - 500 employees
Full-time
Re-posted 22 days ago
Job description
Job Summary:
BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We are seeking a dedicated and technically proficient Network Support Engineer with expertise in Cisco systems to handle inbound technical support calls, troubleshoot network-related issues, and provide superior support for clients' network incidents.
Responsibilities:
• Act as the first and second level support for incoming network related issues, ensuring all necessary protocols are followed.
• Manage inbound calls professionally and enthusiastically, offering clients effective verbal and written communication.
• Troubleshoot, document, and escalate incidents as required to the appropriate technical support tier.
• Maintain accurate and detailed documentation of client interactions and technical issues.
• Organize and manage case workloads, identifying escalation points in high-pressure environments.
• Work as the field implementation team to complete installations and network setups.
Qualifications:
Required:
• 3-5 years of onsite technical and customer support experience
• Expertise in Cisco systems
• Act as the first and second-level support for incoming network-related issues
• Manage inbound calls professionally and enthusiastically
• Troubleshoot, document, and escalate incidents as required
• Maintain accurate and detailed documentation of client interactions and technical issues
• Organize and manage case workloads
• Work as the field implementation team to complete installations and network setups
• Cisco Networking Experience (2+ years)
• Solid understanding of LAN/WAN, DNS, DHCP, and network ports
• Experience with relational databases, writing queries, and analyzing SQL data
• Proficiency in troubleshooting Windows and Linux environments
• Experience with performance counters, reviewing OS and application logs
• Exposure to or experience with Active Directory and VMware environments
• Knowledge of Telnet, SSH, and similar tools for troubleshooting network connections
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Proven ability to remain calm and professional during high-stress situations
• Collaborative team player with a customer-focused mindset
• High attention to detail and a strong work ethic
Preferred:
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) certification
• Certifications in CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), or equivalent
• Bachelor's degree in Computer Science, Networking, Information Systems, or 2+ years of relevant work experience in network support
Company:
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. Founded in 1999, the company is headquartered in Metuchen, USA, with a team of 201-500 employees. The company is currently Growth Stage.
BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We are seeking a dedicated and technically proficient Network Support Engineer with expertise in Cisco systems to handle inbound technical support calls, troubleshoot network-related issues, and provide superior support for clients' network incidents.
Responsibilities:
• Act as the first and second level support for incoming network related issues, ensuring all necessary protocols are followed.
• Manage inbound calls professionally and enthusiastically, offering clients effective verbal and written communication.
• Troubleshoot, document, and escalate incidents as required to the appropriate technical support tier.
• Maintain accurate and detailed documentation of client interactions and technical issues.
• Organize and manage case workloads, identifying escalation points in high-pressure environments.
• Work as the field implementation team to complete installations and network setups.
Qualifications:
Required:
• 3-5 years of onsite technical and customer support experience
• Expertise in Cisco systems
• Act as the first and second-level support for incoming network-related issues
• Manage inbound calls professionally and enthusiastically
• Troubleshoot, document, and escalate incidents as required
• Maintain accurate and detailed documentation of client interactions and technical issues
• Organize and manage case workloads
• Work as the field implementation team to complete installations and network setups
• Cisco Networking Experience (2+ years)
• Solid understanding of LAN/WAN, DNS, DHCP, and network ports
• Experience with relational databases, writing queries, and analyzing SQL data
• Proficiency in troubleshooting Windows and Linux environments
• Experience with performance counters, reviewing OS and application logs
• Exposure to or experience with Active Directory and VMware environments
• Knowledge of Telnet, SSH, and similar tools for troubleshooting network connections
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Proven ability to remain calm and professional during high-stress situations
• Collaborative team player with a customer-focused mindset
• High attention to detail and a strong work ethic
Preferred:
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) certification
• Certifications in CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), or equivalent
• Bachelor's degree in Computer Science, Networking, Information Systems, or 2+ years of relevant work experience in network support
Company:
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. Founded in 1999, the company is headquartered in Metuchen, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Saviance
Sourced by ZipRecruiter
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. We bring twenty three years of experience to the table. Our consultants are qualified experts and extremely talented. We understand the business behind the technology, and work with many of the top Fortune 100 companies and provide innovative, scalable, robust and secure solutions. At the forefront of the Staffing and IT Solutions industry, Saviance is certified by NMSDC as a Tier 1, Minority Business Enterprise (MBE) . We are a self- certified Small Business and self- certified Woman Owned Business committed to maximizing global workforce solutions on behalf of our clients, empowering businesses and talent through applied human intelligence. We are a Diversity Supplier with global reach specializing in a business services blend of talent, technology, and a relentless commitment to customer success. It’s our diversity that’s acts as a core component of our culture, our approach to business, and the opportunities we provide to our clients and our employees.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
East Rutherford, NJ, US
Year founded
1999