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Network Support Jobs in Kentucky (NOW HIRING)

U.S. Army

Information Technology Specialist

Ashland, KY · On-site

$40K - $80K/yr

Network support technician. * Data-processing technician. * Computer programmer. Army PaYS Program: * Guaranteed job interviews with military-friendly employers after service. * Partners include AAI ...

Forcht Bank

Bank Network Administrator II

Lexington, KY · On-site

Responsibilities : • Manage IT infrastructure to ensure continuity of Bank operations. • Manage Network Engineers, Network Architects, and Network Analysts, both internal and external, in support ...

Computer Services, Inc.

Network Engineer I

Paducah, KY · On-site

Network Engineers work with customers on implementation and upgrades of their network infrastructure as well as respond to issues related to the customer network. They plan for and evaluate new and ...

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All JobsNetwork Support JobsNetwork Support Jobs in Kentucky

Network Support information

See Kentucky salary details

$12

$22

$32

How much do network support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for network support in Kentucky is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are the most commonly searched types of Network Support jobs in Kentucky? The most popular types of Network Support jobs in Kentucky are:
What are popular job titles related to Network Support jobs in Kentucky? For Network Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Kentucky look for? The top searched job categories for Network Support jobs in Kentucky are:
Network Support jobs near you
Infographic showing various Network Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,656 per year, or $22.9 per hour.

Telecom Network Specialist

Frankfort Plant Board

Frankfort, KY • On-site

$30.36 - $45.53/hr

Full-time

Posted 12 days ago

Job description

Description
Under minimal supervision, performs advanced Headend maintenance and troubleshooting to ensure minimal system outages, and uses knowledge of advanced IT networking skills to assist in the fault resolution of Passive Optical Network (PON), RF, IP and Digital Video networks. Install new technology as projects and department goals require. Analyzes, develops, designs, and maintains test documentation and tools to validate product and system performance. Able to discriminate and classify technical information and redirect efforts when necessary; able to follow instructions or take action and address opportunities with no supervision; able to take extra steps to prevent mistakes or create opportunities; able to initiate and evaluate system and network performance tests. Performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  1. Evaluate, diagnose and repair all service problems originating within the headend using equipment such as a field strength meter, spectrum analyzer, OTDR, TV monitor, multimeter, QAM analyzer and other test equipment.
  2. Responsible for testing and maintaining lab systems such as Addressable Video controllers and Video Infrastructure Systems.
  3. Perform Advanced maintenance and resolves complex network problems to ensure minimal disruption of critical applications.
  4. Assist other field techs in diagnosing and repairing difficult field service problems when needed.
  5. Works closely with engineers to ensure IP video strategy is aligned with current/future IP transport networks.
  6. Assist in evaluation of new technologies focus on integrating / migrating IP switched video into the current service delivery network.
  7. Provides innovative ideas that address current challenges, as well as next generation goals for the efficient delivery of IP/MPEG video.
  8. Work with vendor partners to ensure engineering requirements are aligned with product roadmaps.
  9. Performs periodic preventive maintenance on computer systems through the use of sophisticated test equipment and software diagnostics.
  10. May supervise others in absence of Manager or if personnel are assigned by manager.
  11. Provide department with advanced/Tier III technical support to identify and solve complex issues that were escalated by other support levels.
  12. Updates records with completed work.
  13. Assists other divisions as required.
  14. Perform any other related duties as required or assigned.

Requirements
  • Associate degree in Computer Science, Electronics, or a related field from an accredited college or university.
  • Five years of related experience.
  • Six months of related management or project management experience.
  • Additional related work experience may be substituted for the education requirement on a year-for-year basis.

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