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Network Support Manager Jobs in Kentucky (NOW HIRING)

... network support, and archiving procedures * Experience installing, designing, configuring, andmaintainingsystem hardware and software * Experience implementing and managing network policies ...

Mid Network Engineer

Fort Knox, KY · On-site

$61K - $141K/yr

... network support, and archiving procedures * Experience installing, designing, configuring, and maintaining system hardware and sof tware * Experience implementing and managing network policies ...

Network Administrator The Network Administrator maintains and supports the organization's server ... This role combines infrastructure management, user support, and project work to design and ...

Responsible for the management of the Wired/Wireless Infrastructure and serve as a general resource towards the support of Voice, Video and Data for the Enterprise. Configure and setup network ...

Operations Manager

Erlanger, KY · On-site

$75K - $89K/yr

The Global Operations Manager specifically assists in the coordination and oversight of all ... Coordinate with EOC network support staff to ensure all parties have the latest info related to ...

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Showing results 1-20

Network Support Manager information

See Kentucky salary details

$58.2K

$75.5K

$89.5K

How much do network support manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for network support manager in Kentucky is $75,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $82,900.00 per year, depending on experience, location, and employer.

How does a Network Support Manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a Network Support Manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a Network Support Manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Kentucky? The most popular types of Network Support jobs in Kentucky are:
What cities in Kentucky are hiring for Network Support Manager jobs? Cities in Kentucky with the most Network Support Manager job openings:
Infographic showing various Network Support Manager job openings in Kentucky as of June 2026, with employment types broken down into 57% Full Time, 35% Part Time, and 8% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $75,474 per year, or $36.3 per hour.
Systems Engineers & Network Support Specialists

Systems Engineers & Network Support Specialists

Key Solutions, Inc.

Highland Heights, KY

Full-time

Posted 28 days ago


Job description

Company Description

Key Solutions is a fast-growing, highly successful IT Services firm. Our secret sauce is to combine state of the art technology and the best technical professionals to create the highest level of service in the industry. We make it our aim to create the best engineer environment possible so that everyone thrives and loves their job.  

Job Description

Currently, we are seeking Systems Engineers & Network Support Specialists to support our expanding SMB customer base. This individual will support, maintain, and upgrade our clients' network infrastructure. Key Solutions believes that our technical solutions and staff are essential to our ongoing success, and we are pursuing an individual who is passionate about his/her work and a determined team player. Our workforce is energetic, talented, and poised for growth in this exciting market.

Qualifications

Desired Experience / Technical Knowledge include:

  • A solid foundation of knowledge and experience in the IT industry, typically an AS/BS degree in information technology with 3+ years of relevant experience, or the equivalent
  • 3+ years of systems/network experience in supporting SMB network environments
  • 3+ years of Microsoft Windows Server and Active Directory experience
  • Ability to diagnose and resolve issues with the Windows operating system and PC hardware
  • Experience with networking hardware, such as wireless controllers, access points, routers, firewalls and switches
  • Solid knowledge of TCP/IP network functionality including DNS and DHCP
  • Experience with Microsoft Office 365 and other hosted email solutions
  • Experience with troubleshooting and managing peripheral devices, including printers/scanners, monitors, and UPS devices
  • Working knowledge of common phones, tablets, and mobile devices
  • The ability to track work performed via our ConnectWise ticketing system along with the ability to work independently with limited supervision
  • Experience with Windows server hardware technology and basic business applications
  • Ability to communicate effectively via phone, email and in-person with both employees and clients
  • Strong technical writing and documentation skills
Additional Information

This opportunity has a very solid growth track as you will have the opportunity to work on some exciting projects with some of our best engineers and our technology stack!