ZipRecruiter

Log In

1

Network Support Jobs in Iowa (NOW HIRING)

Berkshire Hathaway Energy

Network Engineer 3

Des Moines, IA · On-site

$102K - $127K/yr

Provide escalation support for complex or high-impact network incidents, leading root cause analysis and corrective action planning. Monitor network performance trends and proactively identify risks ...

Carrier Access IT

Network Engineer II

Clive, IA · On-site

Managed Services Support Desk Manager Location : Clive, Iowa FLSA Status: Exempt Job Summary: A Network Engineer Tier II is a core functionality position of our technology team. This position is the ...

Carrier Access, Inc.

Network Engineer II

Clive, IA · On-site

Managed Services Support Desk Manager Location : Clive, Iowa FLSA Status: Exempt Job Summary: A Network Engineer Tier II is a core functionality position of our technology team. This position is the ...

Nicolet National Bank

Network Engineer II

Iowa City, IA · On-site

Responsibilities : • Design, implement, support, and optimize Nicolet's LAN/WAN and voice network infrastructure, including devices and services from Cisco, Arista, Cato, and other OEMs. • Plan ...

Berkshire Hathaway Energy

Network Engineer 3

Urbandale, IA · On-site

$102K - $127K/yr

The Network Engineer 3 is an advanced technical role responsible for designing, implementing, and supporting projects that secure the organization's network perimeter. This position leads initiatives ...

Meta

Network Operations Engineer

Cedar Rapids, IA

$106K/yr

In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber connectivity solutions, and IP networking to support the delivery of field repair services. You will ...

Meskwaki Nation

Network/Server Adminstrator

Tama, IA · On-site

$76K - $108K/yr

Network/Server Administrator DEPARTMENT: Information Technology CLASSIFICATION: Exempt DUTIES AND ... Implement and provide technical support for voice services and equipment, such as private branch ...

Baker Group

Network Engineer - I.T.

Ankeny, IA · On-site

This position will assist with design, implementation, maintenance, and support of our growing network systems. Performs related work as required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The ...

Berkshire Hathaway Energy

Sr Network Engineer

Urbandale, IA

$98K - $134K/yr

The Senior Network Engineer is responsible for the advanced design, implementation, optimization, and operational support of Berkshire Hathaway Energy's enterprise network infrastructure. This role ...

next page

Showing results 1-20

All JobsNetwork Support JobsNetwork Support Jobs in Iowa

Network Support information

See Iowa salary details

$13

$24

$35

How much do network support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for network support in Iowa is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $26.63 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are the most commonly searched types of Network Support jobs in Iowa? The most popular types of Network Support jobs in Iowa are:
What are popular job titles related to Network Support jobs in Iowa? For Network Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Iowa look for? The top searched job categories for Network Support jobs in Iowa are:
Network Support jobs near you
Network Engineer II

Network Engineer II

Nicolet National Bank

Iowa City, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Nicolet National Bank rating

8.4

Company rating: 8.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 149 rated banks

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Network Engineer is responsible for designing, implementing, and managing the bank's LAN/WAN and voice networking environment across on-premises infrastructure. You will ensure the performance, reliability, and security of network and perimeter services, utilizing modern networking platforms and tools to build, optimize, and standardize network architecture and operational processes. In addition, this role will help support overall IT strategy, provide training and guidance to other team members, and partner with cross-functional teams to deliver reliable services. This position can be located at any of our Iowa locations.
As a Network Engineer, you will:
  • Design, implement, support, and optimize Nicolet's LAN/WAN and voice network infrastructure, including devices and services from Cisco, Arista, Cato, and other OEMs.
  • Plan and coordinate network architecture, configuration standards, and lifecycle activities, including modifications, implementations, and upgrades across all locations and systems.
  • Develop and maintain network-related disaster recovery capabilities, including design documentation and routine testing.
  • Configure, maintain, and troubleshoot Microsoft Teams Phone, including PSTN connectivity (Direct Routing, Operator Connect, and Calling Plans) and related voice services.
  • Design, upgrade, monitor, and validate network and perimeter security controls (e.g., firewalls, URL filtering, anti-malware, email security/spam filtering) to support continuous, uninterrupted processing and compliance with network policy.
  • Review and maintain network procedures and policies to ensure regulatory, audit, and security compliance.
  • Support projects and operational improvements by providing technical leadership for new systems, upgrades, and process changes that improve reliability, security, and efficiency.
  • Serve as an internal escalation resource for complex network and voice incidents, performing root-cause analysis and coordinating resolution with stakeholders.
  • Maintain professional vendor relationships and evaluate technologies, tools, and services to ensure solutions align with strategic and operational needs.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.

Qualifications:
  • 5+ year's experience as a Network Engineer required.
  • Technical Degree / Bachelor's Degree in technology or related field.
  • Strong understanding of enterprise networking fundamentals (TCP/IP, VLANs, STP, OSPF/BGP, QoS) and network design best practices.
  • Hands-on experience with Arista Networks switching, including Arista EOS configuration, operations, and troubleshooting.
  • Experience implementing and supporting Cato Networks (SASE/SD-WAN), including site turn-ups, policy management, and connectivity troubleshooting.
  • Knowledge of firewall and perimeter security concepts (segmentation, VPNs, NAT, IDS/IPS) and secure network operations.
  • Experience with network monitoring/telemetry and troubleshooting tools (e.g., SNMP, syslog, flow data) and incident/root-cause analysis.
  • Network automation experience using Ansible and/or PowerShell to standardize configurations, reduce manual effort, and improve repeatability.
  • Familiarity with APIs and scripting concepts (e.g., REST/JSON) and source control practices to support infrastructure automation.
  • Strong documentation, communication, and cross-team collaboration skills.
  • Ability to plan, prioritize, and organize work effectively, work effectively under pressure and time deadlines, analyze problems, propose solutions, make logical decisions, carry out decisions made, and follow up with feedback.
  • Must be able to work fully in-office.

Benefits:
  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PTO & 11 1/2 Paid Holidays

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled

What Nicolet National Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply