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Network Operations Project Manager Jobs in Raleigh, NC

Inframark

Associate Project Manager

Raleigh, NC · On-site

... network operations center services for water and wastewater plants. Elevate your career and join us ... Position Summary The Associate Project Manager supports the successful execution of automation and ...

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Xinnovit

Network Project Manager (XIN001_HX6M)

Raleigh, NC · On-site

$44.75 - $57/hr

We are looking for a project manager with extensive experience in network delivery. This PM will assist in collecting network traffic analyst and for identify gaps within their existing network.

Computer World Services

Network Services Lead

Morrisville, NC · On-site

$94K - $131K/yr

... project management, efficient administration of the Data Center, successful operations and ... The Network Services Lead is responsible for managing and supporting the NIEHS's critical network ...

Computer World Services

Network Services Lead

Morrisville, NC · On-site

$94K - $131K/yr

... project management, efficient administration of the Data Center, successful operations and ... The Network Services Lead is responsible for managing and supporting the NIEHS's critical network ...

BuildOps

Project Manager

Raleigh, NC

We connect field operations, projects, and back-office functions to create a single source of truth ... Role Overview BuildOps is hiring an experienced Implementation Project Manager to own end-to-end ...

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Network Operations Project Manager information

See Raleigh, NC salary details

$6.9K

$9.3K

$11.6K

How much do network operations project manager jobs pay per month?

As of Jul 21, 2026, the average monthly pay for network operations project manager in Raleigh, NC is $9,269.83, according to ZipRecruiter salary data. Most workers in this role earn between $7,900.00 and $10,450.00 per month, depending on experience, location, and employer.

What does a Network Operations Project Manager do?

A Network Operations Project Manager is responsible for overseeing projects related to the planning, implementation, and maintenance of network infrastructure. They coordinate teams, manage schedules and budgets, and ensure that network operations run smoothly and efficiently. Their role often involves troubleshooting issues, improving network performance, and communicating with stakeholders to meet business objectives. They also ensure compliance with industry standards and best practices throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a Network Operations Project Manager, and why are they important?

To thrive as a Network Operations Project Manager, you need a solid background in network infrastructure, project management methodologies, and a relevant degree or certification such as PMP or ITIL. Familiarity with network monitoring tools, ticketing systems, and project management software like MS Project or Jira is typically required. Strong leadership, organizational skills, and effective communication are crucial for managing cross-functional teams and stakeholder expectations. These competencies ensure seamless project delivery, minimize downtime, and align network operations with business objectives.

What are some common challenges faced by Network Operations Project Managers, and how can they be addressed?

Network Operations Project Managers often encounter challenges such as coordinating cross-functional teams, managing tight project timelines, and ensuring minimal network downtime during upgrades or maintenance. Effective communication and proactive stakeholder engagement are essential to align technical and business goals. Developing strong risk management strategies and maintaining up-to-date documentation can help anticipate issues and keep projects on track. Familiarity with industry-standard tools and agile methodologies also supports efficient project delivery in dynamic environments.

What is the difference between Network Operations Project Manager vs Network Engineer?

AspectNetwork Operations Project ManagerNetwork Engineer
Certifications PMP, Cisco CCNA/CCNP, CompTIA Network+ Cisco CCNA/CCNP, CompTIA Network+, Cisco CCIE
Work Environment Project-based, coordinating teams, managing timelines Technical, hands-on network setup and troubleshooting
Employer & Industry Usage Telecom, IT services, large enterprises Data centers, ISPs, corporate IT departments
Search & Comparison Intent Understanding project management roles in networking Technical network design and implementation

The Network Operations Project Manager focuses on overseeing network projects, coordinating teams, and ensuring timely delivery. In contrast, a Network Engineer is primarily responsible for designing, implementing, and troubleshooting network systems. While both roles require networking certifications and work within similar industries, their core functions differ: one manages projects, the other executes technical network tasks.

What are popular job titles related to Network Operations Project Manager jobs in Raleigh, NC? For Network Operations Project Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Network Operations Project Manager jobs in Raleigh, NC look for? The top searched job categories for Network Operations Project Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Network Operations Project Manager jobs? Cities near Raleigh, NC with the most Network Operations Project Manager job openings:
Network Operations Project Manager jobs near you
Infographic showing various Network Operations Project Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $111,238 per year, or $53.5 per hour.
Manager, Network Operations

Manager, Network Operations

One Source Communications LLC

Raleigh, NC

$82K - $110K/yr

Full-time

Re-posted 10 days ago

Job description

Overview

The Network Operations Manager is responsible for leading the frontline technical support team to ensure timely, professional, and effective resolution of internal and client-reported IT issues. This role oversees day-to-day network operations, manages staff performance, and drives continuous improvement in service delivery and user satisfaction. 

Responsibilities
  • Lead and manage the customer-facing helpdesk team to deliver timely, high-quality technical support to external clients 
  • Ensure exceptional client experience through efficient handling of service requests, incidents, and escalations 
  • Monitor ticket queues, response times, and resolution rates to meet or exceed SLAs 
  • Serve as the point of escalation for complex or sensitive client issues, ensuring quick resolution and professional communication 
  • Establish and maintain helpdesk processes that align with client SLAs, security standards, and ITIL best practices 
  • Build strong client relationships by maintaining a service-oriented culture within the helpdesk team 
  • Conduct regular coaching, performance reviews, and training for helpdesk staff to ensure technical and customer service excellence 
  • Analyze support trends and client feedback to drive process improvements and reduce repeat issues 
  • Collaborate with Account Management, Engineering, and other technical teams to ensure seamless client support 
  • Maintain accurate documentation of client environments, support procedures, and known issues 
  • Provide regular reporting to leadership on ticket metrics, team performance, and customer satisfaction scores (CSAT) 
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 
  • 3-5+ years of experience in IT support, with at least 2 years in a supervisory or managerial role 
  • Strong knowledge of ITSM frameworks, Windows/Mac OS, Office 365, networking basics, and endpoint management 
  • Experience with helpdesk ticketing systems and remote support tools 
  • ITIL certification is a plus 
Employment Type: FULL_TIME

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