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Network Operations Project Manager Jobs in Charlotte, NC

Pacificlife

Network Operations Manager

Charlotte, NC · On-site

$83K - $111K/yr

The Network Operations Manager is responsible for end-to-end operational delivery of enterprise network services, ensuring availability, stability, and performance across a global 24x7 infrastructure.

Wells Fargo

Network Operations Shift Manager

Charlotte, NC · Hybrid

$83K - $111K/yr

Wells Fargo is seeking a Network Engineering Manager who covers jobs responsible for direction and ... Improve operational discipline across change management, break-fix, and restoration activities

Forhyre

Infrastructure Project Manager

Charlotte, NC

Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. * Experience in Project/Program Management in relevant areas like Service Desk ...

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Network Operations Project Manager information

See Charlotte, NC salary details

$6.9K

$9.3K

$11.6K

How much do network operations project manager jobs pay per month?

As of Aug 21, 2026, the average monthly pay for network operations project manager in Charlotte, NC is $9,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $7,933.33 and $10,500.00 per month, depending on experience, location, and employer.

What does a network operations project manager do?

A Network Operations Project Manager is responsible for overseeing projects related to the planning, implementation, and maintenance of network infrastructure. They coordinate teams, manage schedules and budgets, and ensure that network operations run smoothly and efficiently. Their role often involves troubleshooting issues, improving network performance, and communicating with stakeholders to meet business objectives. They also ensure compliance with industry standards and best practices throughout the project lifecycle.

What are some common challenges faced by network operations project managers, and how can they be addressed?

Network Operations Project Managers often encounter challenges such as coordinating cross-functional teams, managing tight project timelines, and ensuring minimal network downtime during upgrades or maintenance. Effective communication and proactive stakeholder engagement are essential to align technical and business goals. Developing strong risk management strategies and maintaining up-to-date documentation can help anticipate issues and keep projects on track. Familiarity with industry-standard tools and agile methodologies also supports efficient project delivery in dynamic environments.

What are the key skills and qualifications needed to thrive as a network operations project manager, and why are they important?

To thrive as a Network Operations Project Manager, you need a solid background in network infrastructure, project management methodologies, and a relevant degree or certification such as PMP or ITIL. Familiarity with network monitoring tools, ticketing systems, and project management software like MS Project or Jira is typically required. Strong leadership, organizational skills, and effective communication are crucial for managing cross-functional teams and stakeholder expectations. These competencies ensure seamless project delivery, minimize downtime, and align network operations with business objectives.

What is the difference between Network Operations Project Manager vs Network Engineer?

AspectNetwork Operations Project ManagerNetwork Engineer
Certifications PMP, Cisco CCNA/CCNP, CompTIA Network+ Cisco CCNA/CCNP, CompTIA Network+, Cisco CCIE
Work Environment Project-based, coordinating teams, managing timelines Technical, hands-on network setup and troubleshooting
Employer & Industry Usage Telecom, IT services, large enterprises Data centers, ISPs, corporate IT departments
Search & Comparison Intent Understanding project management roles in networking Technical network design and implementation

The Network Operations Project Manager focuses on overseeing network projects, coordinating teams, and ensuring timely delivery. In contrast, a Network Engineer is primarily responsible for designing, implementing, and troubleshooting network systems. While both roles require networking certifications and work within similar industries, their core functions differ: one manages projects, the other executes technical network tasks.

What are popular job titles related to Network Operations Project Manager jobs in Charlotte, NC?

For Network Operations Project Manager jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Network Operations Project Manager jobs in Charlotte, NC look for?

The top searched job categories for Network Operations Project Manager jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Network Operations Project Manager jobs?

Cities near Charlotte, NC with the most Network Operations Project Manager job openings:

Network Operations Project Manager jobs near you
Infographic showing various Network Operations Project Manager job openings in Charlotte, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $111,768 per year, or $53.7 per hour.

Network Operations Manager

Pacificlife

Charlotte, NC • On-site

$83K - $111K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.


We're actively seeking a talented Network Operations Manager to join our team in Charlotte, NC. The Network Operations Manager is responsible for end-to-end operational delivery of enterprise network services, ensuring availability, stability, and performance across a global 24x7 infrastructure. This role provides strategic and operational leadership over Network Operations (NOC), including oversight of regional delivery teams, managed service providers, and service performance against agreed SLAs and KPIs.


As a Network Operations Manager you'll move Pacific Life, and your career, forward by acting as the primary accountability point for service outcomes, governance, and continuous improvement of network operations. The successful candidate will have served in a similar role in a Fortune 500 environment and will have significant experience in managing and securing global networks. You will fill a new role that sits on a small team of people.


How you'll help move us forward:

Service Delivery & Operations Management:

  • Own delivery of 24x7x365 network operations services across global infrastructure.

  • Ensure service performance aligns with SLA and KPI targets (availability, MTTR, change success rate, etc.).

  • Oversee incident, problem, and change management across all tiers (L1-L3).

  • Ensure consistent execution of ITIL-aligned ITSM processes.

  • Act as escalation authority for major (P1/P2) incidents and enterprise outages

Leadership & Soft Skills

  • Strong executive communication and stakeholder management

  • Ability to translate operational metrics into business impact

  • Decision-making under pressure during critical incidents

  • Operational rigor with emphasis on process discipline

Vendor & Managed Service Oversight:

  • Govern MSP delivery model, Ensure vendor compliance with staffing model (roles, coverage, redundancy), service quality and KPI targets

  • Lead vendor performance reviews, including weekly service reviews, monthly engagement reporting and Quarterly business reviews (QBRs)

Capacity, Performance & Continuous Improvement:

  • Oversee network capacity planning and performance optimization

  • Drive continuous improvement initiatives, including automation and tooling enhancement, monitoring and observability improvements

  • Runbook and documentation standardization

The experience you bring:

  • 5+ years leading a network operations team in a global enterprise environment.

  • 10+ years of experience in engineering, implementing, and supporting global networks

  • Candidate must have advanced technical skills and experience with the following L2 and L3 protocols and technologies such as IPSec, DMVPN, BGP, OSPF, EIGRP, VPC, QoS, 802.1x. Be familiar with Cisco IOS-XE and NXOS.

  • Candidate must be familiar with various platforms - Aruba, F5, Riverbed, Cisco (Catalyst, ISR, ASR, Nexus), Splunk and SolarWinds. Knowledge of Cisco ACI and Aruba ClearPass is a plus.

  • Must understand open-source tools to assist in monitoring, troubleshooting and performance analysis (e.g Wireshark and alike).

  • Must have excellent communication and problem-solving skills, attention to detail, ability to interact with a wide variety of stakeholders and with experience presenting the business side of technical topics to non-technical audiences

  • One or more of the following certifications: Cisco CCNP, Cisco CCIE is preferred

  • Flexible schedule, including the ability to work nights and weekends

  • Experience leading outsourced and remote teams

  • B.S/MS in Engineering and/or Computer Science or equivalent experience

What makes you stand out:
CCIE Certification

You can be who you are.
People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Inclusion at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

#LI-TM1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$152,370.00 - $186,230.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

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