1

Network Operations Project Manager Jobs in Wake Forest, NC

Toll Systems & Operations Project Manager

Raleigh, NC ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stantec is seeking a Tolls Systems & Operations Project Manager with a minimum of 15 years of experience to join our team. The overall responsibilities will involve providing project management and ...

Network Operations Analyst

Durham, NC ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Network Operations Analyst to support TGS and our government customer in Durham, NC or Baltimore ... The candidate shall provide on-site support and management for hardware devices located at the RSSC ...

New

Network Operations Analyst

Durham, NC ยท On-site

$30 - $39/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Network Operations Analyst to support TGS and our government customer in Durham, NC or Baltimore ... The candidate shall provide on-site support and management for hardware devices located at the RSSC ...

New

Network Operations Analyst

Durham, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Network Operations Analyst to support TGS and our government customer in Durham, NC or Baltimore ... The candidate shall provide on-site support and management for hardware devices located at the RSSC ...

New

Project Manager- Manufacturing Operations

Raleigh, NC ยท On-site

$78K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner collaboratively with operations and engineering leadership to execute capital projects aligned with company values and project deliverables. * Manage capital projects, including facility ...

Project Manager- Industrial Automation

Durham, NC ยท On-site

$121K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll partner with engineering, operations, system integrators, and technology vendors to create ... national network. If you're ready to lead complex automation projects that deliver real-world ...

Project Manager, Revenue Operations

Durham, NC ยท On-site

$122K/yr

  • Medical

  • Life

  • PTO

What You'll Do The Senior Program Manager is a strategic leader responsible for driving, projects that ensure Revenue Operations and Go-to Market (GTM) success. This role partners with executive ...

Project Manager A&I

Raleigh, NC ยท On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... network operations center services for water and wastewater plants. Elevate your career and join us ... Position Summary The Project Manager leads A&I projects from kickoff to closeout-owning scope ...

next page

Showing results 1-20

Network Operations Project Manager information

See Wake Forest, NC salary details

$6.1K

$8.2K

$10.2K

How much do network operations project manager jobs pay per month?

As of Aug 14, 2026, the average monthly pay for network operations project manager in Wake Forest, NC is $8,179.08, according to ZipRecruiter salary data. Most workers in this role earn between $6,966.67 and $9,216.67 per month, depending on experience, location, and employer.

What does a network operations project manager do?

A Network Operations Project Manager is responsible for overseeing projects related to the planning, implementation, and maintenance of network infrastructure. They coordinate teams, manage schedules and budgets, and ensure that network operations run smoothly and efficiently. Their role often involves troubleshooting issues, improving network performance, and communicating with stakeholders to meet business objectives. They also ensure compliance with industry standards and best practices throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a network operations project manager, and why are they important?

To thrive as a Network Operations Project Manager, you need a solid background in network infrastructure, project management methodologies, and a relevant degree or certification such as PMP or ITIL. Familiarity with network monitoring tools, ticketing systems, and project management software like MS Project or Jira is typically required. Strong leadership, organizational skills, and effective communication are crucial for managing cross-functional teams and stakeholder expectations. These competencies ensure seamless project delivery, minimize downtime, and align network operations with business objectives.

What are some common challenges faced by network operations project managers, and how can they be addressed?

Network Operations Project Managers often encounter challenges such as coordinating cross-functional teams, managing tight project timelines, and ensuring minimal network downtime during upgrades or maintenance. Effective communication and proactive stakeholder engagement are essential to align technical and business goals. Developing strong risk management strategies and maintaining up-to-date documentation can help anticipate issues and keep projects on track. Familiarity with industry-standard tools and agile methodologies also supports efficient project delivery in dynamic environments.

What is the difference between Network Operations Project Manager vs Network Engineer?

AspectNetwork Operations Project ManagerNetwork Engineer
Certifications PMP, Cisco CCNA/CCNP, CompTIA Network+ Cisco CCNA/CCNP, CompTIA Network+, Cisco CCIE
Work Environment Project-based, coordinating teams, managing timelines Technical, hands-on network setup and troubleshooting
Employer & Industry Usage Telecom, IT services, large enterprises Data centers, ISPs, corporate IT departments
Search & Comparison Intent Understanding project management roles in networking Technical network design and implementation

The Network Operations Project Manager focuses on overseeing network projects, coordinating teams, and ensuring timely delivery. In contrast, a Network Engineer is primarily responsible for designing, implementing, and troubleshooting network systems. While both roles require networking certifications and work within similar industries, their core functions differ: one manages projects, the other executes technical network tasks.

What job categories do people searching Network Operations Project Manager jobs in Wake Forest, NC look for?

The top searched job categories for Network Operations Project Manager jobs in Wake Forest, NC are:

What cities near Wake Forest, NC are hiring for Network Operations Project Manager jobs?

Cities near Wake Forest, NC with the most Network Operations Project Manager job openings:

Infographic showing various Network Operations Project Manager job openings in Wake Forest, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,149 per year, or $47.2 per hour.

Manager, Network Operations

One Source Communications LLC

Raleigh, NC โ€ข On-site

$82K - $110K/yr

Full-time

Re-posted 11 days ago


Job description

Overview

The Network Operations Manager is responsible for leading the frontline technical support team to ensure timely, professional, and effective resolution of internal and client-reported IT issues. This role oversees day-to-day network operations, manages staff performance, and drives continuous improvement in service delivery and user satisfaction.ย 

Responsibilities
  • Lead and manage the customer-facing helpdesk team to deliver timely, high-quality technical support to external clientsย 
  • Ensure exceptional client experience through efficient handling of service requests, incidents, and escalationsย 
  • Monitor ticket queues, response times, and resolution rates to meet or exceed SLAsย 
  • Serve as the point of escalation for complex or sensitive client issues, ensuring quick resolution and professional communicationย 
  • Establish and maintain helpdesk processes that align with client SLAs, security standards, and ITIL best practicesย 
  • Build strong client relationships by maintaining a service-oriented culture within the helpdesk teamย 
  • Conduct regular coaching, performance reviews, and training for helpdesk staff to ensure technical and customer service excellenceย 
  • Analyze support trends and client feedback to drive process improvements and reduce repeat issuesย 
  • Collaborate with Account Management, Engineering, and other technical teams to ensure seamless client supportย 
  • Maintain accurate documentation of client environments, support procedures, and known issuesย 
  • Provide regular reporting to leadership on ticket metrics, team performance, and customer satisfaction scores (CSAT)ย 
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)ย 
  • 3-5+ years of experience in IT support, with at least 2 years in a supervisory or managerial roleย 
  • Strong knowledge of ITSM frameworks, Windows/Mac OS, Office 365, networking basics, and endpoint managementย 
  • Experience with helpdesk ticketing systems and remote support toolsย 
  • ITIL certification is a plusย 
Employment Type: FULL_TIME