Network Operations Manager Jobs in Utah (NOW HIRING)

Job Overview Job Title: Network Administrator (SDA) Job Location: Hll AFB, UT Job Responsibilities Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Hill AFB, UT. This position supports the Space Development Agency (SDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high-visibility, mission-critical Network Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer traffic across transport and IP infrastructures supporting MDA and DISA operations. * Perform real-time failovers and normalization of services and circuits during outages and maintenance windows to ensure service continuity. * Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities. * Maintain situational awareness and proactively communicate service interruptions and status updates to leadership, customers, and partner organizations. * Support change management and configuration tasks including software upgrades, patching, hardware replacement, and ASI implementation. * Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy. * Provide mentorship and training to junior staff, contribute to documentation updates, and drive process improvements within the NOC. * Apply expert knowledge in one or more of the following technical areas: routers, switches, routing protocols, DWDM, video services, cryptographic devices, VPN, network taps, firewalls, IDS/IPS, Promina, MSPP, and Cisco/Juniper platforms. Minimum Qualifications * Active, in-scope US Government issued Secret clearance with the ability to obtain a Top-Secret clearance. * Due to the nature of the work and US Government requirements, US Citizenship is required. * Must possess a DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start. * Ability to work in a 24/7 operational environment, including rotating shifts. * Demonstrated experience in network monitoring, troubleshooting, and service restoration. * Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, or performance monitoring. * Proficiency in at least one of the following: routers, switches, routing protocols, Cisco, Juniper, MPLS. * General understanding of network and transport topologies, including IP and DWDM environments. Desired Qualification * Experience in a Tech Control Facility (TCF) or Cyber Transport environment. * Background in circuit actions and coordination with telecom vendors. * Familiarity with IP architecture and network design principles. * Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations. * Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams. * Additional certifications are a plus, including: * CCNA (Cisco Certified Network Associate); * JNCIA-Junos (Juniper Networks Certified Associate); * F5 Networks Certified Technical Specialist; * ITILv4 (Information Technology Infrastructure Library, Version 4). Education * High school diploma. Trace Systems Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies. To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com . #jointracesystems Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.