The global head of data network operations is a senior technology management role responsible for the strategy, governance and day-to-day reliability of Bank of America's global data network. This ...
The global head of data network operations is a senior technology management role responsible for the strategy, governance and day-to-day reliability of Bank of America's global data network. This ...
The global head of data network operations is a senior technology management role responsible for the strategy, governance and day-to-day reliability of Bank of America's global data network. This ...
The global head of data network operations is a senior technology management role responsible for the strategy, governance and day-to-day reliability of Bank of America's global data network. This ...
... and professional management to support the Army's global wide area network and security ... This role will include leadership of operations support staff and directing operational support ...
... and professional management to support the Army's global wide area network and security ... This role will include leadership of operations support staff and directing operational support ...
Operations Manager
Litchfield Park, AZ ยท On-site
The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If ... Operations Manager ID: 32865224382 Date Posted: Jun 28, 2026 Date to Apply By: N/A Reports To or ...
Operations Manager
Litchfield Park, AZ ยท On-site
The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If ... Operations Manager ID: 32865224382 Date Posted: Jun 28, 2026 Date to Apply By: N/A Reports To or ...
The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. The NASC Network Operations Control is expected ...
The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. The NASC Network Operations Control is expected ...
Operations Center Specialist
Tempe, AZ ยท On-site
The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. The NASC Network Operations Control is expected ...
Operations Center Specialist
Tempe, AZ ยท On-site
The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network. The NASC Network Operations Control is expected ...
Operations Manager
Tempe, AZ ยท On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Tempe, AZ ยท On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Surprise, AZ ยท On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Surprise, AZ ยท On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Surprise, AZ ยท On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Surprise, AZ ยท On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Phoenix, AZ ยท On-site
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Phoenix, AZ ยท On-site
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Phoenix, AZ ยท On-site
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Phoenix, AZ ยท On-site
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Tucson, AZ ยท On-site
... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... Network Expansion Strategy: Design and execute the regional roadmap for fiber network deployment ...
Operations Manager
Tucson, AZ ยท On-site
... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... Network Expansion Strategy: Design and execute the regional roadmap for fiber network deployment ...
Operations Manager
Phoenix, AZ ยท On-site
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Phoenix, AZ ยท On-site
Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...
Operations Manager
Tucson, AZ ยท On-site
... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... Network Expansion Strategy: Design and execute the regional roadmap for fiber network deployment ...
Quick apply
Operations Manager
Tucson, AZ ยท On-site
... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... Network Expansion Strategy: Design and execute the regional roadmap for fiber network deployment ...
Operations Manager
Tucson, AZ ยท On-site
... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... Network Expansion Strategy: Design and execute the regional roadmap for fiber network deployment ...
Operations Manager
Tucson, AZ ยท On-site
... driven Operations Manager to lead our fiber-to-the-home (FTTH) infrastructure deployment and ... Network Expansion Strategy: Design and execute the regional roadmap for fiber network deployment ...
Operations Manager
Phoenix, AZ ยท On-site
The Operations Manager is a key leadership role responsible for overseeing and optimizing the ... Actively network withinthe community and participate in relevant business organizations toincrease ...
Operations Manager
Phoenix, AZ ยท On-site
The Operations Manager is a key leadership role responsible for overseeing and optimizing the ... Actively network withinthe community and participate in relevant business organizations toincrease ...
Operations Manager
Scottsdale, AZ ยท On-site
We serve ~50,000 customers with space solution needs daily, through a network of 100+ branch ... The Operations Manager is responsible for ensuring operating success in the business. The ...
Operations Manager
Scottsdale, AZ ยท On-site
We serve ~50,000 customers with space solution needs daily, through a network of 100+ branch ... The Operations Manager is responsible for ensuring operating success in the business. The ...
Operations Manager
Litchfield Park, AZ ยท On-site
The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If ... The Operations Manager will be expected to drive results across safety, service, productivity ...
Operations Manager
Litchfield Park, AZ ยท On-site
The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If ... The Operations Manager will be expected to drive results across safety, service, productivity ...
Operations Manager
Scottsdale, AZ ยท On-site
We serve ~50,000 customers with space solution needs daily, through a network of 100+ branch ... The Operations Manager is responsible for ensuring operating success in the business. The ...
Operations Manager
Scottsdale, AZ ยท On-site
We serve ~50,000 customers with space solution needs daily, through a network of 100+ branch ... The Operations Manager is responsible for ensuring operating success in the business. The ...
We serve ~50,000 customers with space solution needs daily, through a network of 100+ branch ... The Operations Manager is responsible for ensuring operating success in the business. The ...
We serve ~50,000 customers with space solution needs daily, through a network of 100+ branch ... The Operations Manager is responsible for ensuring operating success in the business. The ...
Network Operations Manager information
See Arizona salary details
$20.5K - $31K
1% of jobs
$31K - $41.6K
1% of jobs
$41.6K - $52.1K
0% of jobs
$52.1K - $62.7K
2% of jobs
$62.7K - $73.2K
7% of jobs
$78.7K is the 25th percentile. Wages below this are outliers.
$73.2K - $83.8K
26% of jobs
The median wage is $89.5K / yr.
$83.8K - $94.3K
23% of jobs
$103.2K is the 75th percentile. Wages above this are outliers.
$94.3K - $104.9K
17% of jobs
$104.9K - $115.4K
12% of jobs
$115.4K - $126K
4% of jobs
$126K - $136.5K
6% of jobs
$20.5K
$94.7K
$136.5K
How much do network operations manager jobs pay per year?
What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?
What are Network Operations Managers?
What is the difference between Network Operations Manager vs Network Engineer?
| Aspect | Network Operations Manager | Network Engineer |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+ | Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus |
| Work Environment | Oversees network teams, manages operations, and ensures network reliability in enterprise settings | Designs, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software |
| Employer & Industry Usage | Commonly employed by large corporations, service providers, and government agencies | Found in various industries, including IT firms, telecom, and corporate IT departments |
The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?
Full-time
Posted 24 days ago
Job description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
Position Summary:
The global head of data network operations is a senior technology management role responsible for the strategy, governance and day-to-day reliability of Bank of America's global data network. This role leads a large, distributed organization providing deeply technical level 2 and level 3 network operational support for our datacenter network, core network, branch, campus and SD-WAN networks, wireless and network Access Authentication and Authorization environments (AAA) that operates 24x7, ensuring secure, resilient, and performant connectivity across data centers, cloud, branches, trading floors and end-user environments. You will drive the transformation of data network operations from traditional ticket-driven models to data-centric, AI and automation first operating models to predict, prevent and rapidly remediate issues at scale.
Responsibilities:
- Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
- Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
- Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
- Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
- Contributes to the technology strategy for their technical domain
- Lead global teams responsible for proactive response and service restoration for the enterprise data network and related services.
- Diagnose and resolves complex network issues across routing, switching, SD-WAN, firewalls, load balancers.
- Define and own the strategy for data network operations, aligned with Bank of America's business, risk and technology roadmaps.
- Advances automation and AI-assisted operations to reduce manual effort (toil), improve consistency, ensure process adherence and enhance network reliability
- Implement AI-driven runbooks, self-healing workflows, and intelligent routing of incidents to reduce noise and accelerate resolution.
- Identify and drive workload reduction, automation opportunities, and process simplification to free capacity for higher-value engineering work.
- Design and implement a modern operating model that integrates NOC, SRE, and automation capabilities, including follow-the-sun support.
- Track and improve operational KPI's for the data network operations team (MTTD, MTTR, change success rates, incident volumes, automation coverage, etc.)
- Foster a blameless, learning-oriented culture that emphasizes reliability, transparency and continuous improvement. Upskill the organization in automation, AI, data literacy, and modern network technologies.
- This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. Strong communication and problem-solving skills are a must.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
- Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
- Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
- 15+ years in large-scale network operations, infrastructure engineering, or related domains, with at least 7+ years in senior leadership roles in complex, multi-vendor, regulated enterprises (preferably global financial services).
- Proven track record leading global 24x7 follow the sun operations teams and major incident management for mission critical environments.
- Expert-level experience network technologies: Routing & Switching, Firewalls, LAN, TCP/IP, DNS, UDP, NAC, QoS, EIGRP, BGP, OSPF, Multicast, NHRP, IPv4, IPv6, MPLS, ACL, VPN.
- Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision.
- Experience with SDWAN, preferred if on Cloudgenix and Cisco.
- Experience with other network technologies: WAN, MAN, LAN, Optical, Routing, Switching, Firewall, Proxy/Threat Prevention, DDI, Load Balancing, and AAA.
- Knowledge of Technology Process frameworks & philosophies (ITIL, Agile, LEAN, DevOps).
- Strong business partnership skills - able to build business relationships across the organization and positively influence colleagues.
- Capability to summarize complex issues into executive summaries.
- Willing to work some irregular hours based on the needs of global operating model and the location of clients.
- Strong analytical skills with ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.
- Knowledge of regulatory risk management in Technology and Information Security domains.
Desired Qualifications:
- Bachelor's degree in Telecommunications, Computer Science, Information Security, or a related technical discipline.
- Relevant Industry certifications in Network Technologies. Experience working in an Agile environment. ITIL/Agile Certification.
- Demonstrated executive presence, including the ability to confidently present to senior leaders and articulate decisions grounded in data, client impact, and strategic alignment.
Skills:
- Incident command excellence
- Executive communication under pressure
- Operational risk management
- Strong prioritization and triage
- Data-driven operations
- Talent development & coaching
- Grit and resilience
- Big picture thinking
- Ownership
- Leading with empathy
- Adaptability
- Enterprise mindset
- Systems thinker
Hours Per Week:
40
Travel Required:
Yes, 10% of the time
About Bank of America Business
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1998