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Network Operations Center Manager Jobs in Boston, MA

IWP

Senior Network Engineer

Andover, MA · On-site

$122K - $135K/yr

Respond and route technical issues for the Network Operations Center (NOC). * Troubleshoot ... Manage and monitor internal assets to ensure accurate inventory records. * Support IT operational ...

Moderna Therapeutics

Network Engineer

Norwood, MA · On-site

Reporting to the Senior Manager - Network Operations, you will help ensure our global networkremainsstable, well-monitored, and efficient. Here's WhatYou'llDo Daily Network Operations & Support:

Moderna, Inc.

Network Engineer

Norwood, MA · On-site

We are seeking a Network Operations Engineer who will focus on managing daily network operations, troubleshooting Tier 1 and Tier 2 issues, and supporting escalation processes. Reporting to the ...

Code Ninjas

Center Manager

Burlington, MA · On-site

$16 - $20/hr

Oversee daily operations of the center * Follow up on leads, schedule tours, and close deals * Work ... will be made by the management of this franchisee. All inquiries about employment at this ...

Keolis America

Director PTC Operations

Somerville, MA · On-site

Develop Network Operations Center (NOC) * Create robust processes and procedures for the operations and management of the NOC * Collaborate with stakeholders to identify and implement performance and ...

Datavant

Service Delivery Manager

Boston, MA · On-site

$72K - $78K/yr

The Manager serves as the operational heartbeat at the local level--owning throughput, quality, and ... Coordinate with the Network Operations Center (NOC) to address aging, exceptions, or workflow ...

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Showing results 21-40

All JobsNetwork Operations Center JobsNetwork Operations Center Manager JobsNetwork Operations Center Manager Jobs in Boston, MA

Network Operations Center Manager information

See Boston, MA salary details

$23.9K

$110.5K

$159.2K

How much do network operations center manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for network operations center manager in Boston, MA is $110,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $123,800.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.

What are the most commonly searched types of Network Operations Center jobs in Boston, MA?

The most popular types of Network Operations Center jobs in Boston, MA are:

What are popular job titles related to Network Operations Center Manager jobs in Boston, MA?

For Network Operations Center Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Network Operations Center Manager jobs in Boston, MA look for?

The top searched job categories for Network Operations Center Manager jobs in Boston, MA are:

Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $110,459 per year, or $53.1 per hour.

Associate Director, Provider Network Operations & Planning

Brighton Marine Health Center

Brighton, MA • On-site

$115K - $145K/yr

Full-time

Posted 16 days ago

Job description

Title: Associate Director, Provider Network Operations & Planning
Job Type: Full-time
Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote
FLSA Status: Exempt
About Us
BrightonOne is a nonprofit social enterprise delivering healthcare, housing, and hope to veterans and military-connected families, with enterprise discipline in service to those who served.
Position Overview
The Associate Director, Provider Network Operations & Planning leads the back-office operations that keep the US Family Health Plan's provider network accurate, adequate, and compliant. Reporting to senior leadership, the role oversees provider data management, network adequacy and planning, and initial and ongoing credentialing of the provider network- including delegated credentialing, provider data, network analytics, and similar platform vendors. The Associate Director is responsible for ensuring provider data accuracy, certification and credentialing issues and concerns, and providing accurate and prompt responses to internal and external inquiries. This role collaborates closely with department leaders to evaluate and refine processes to drive operational efficiency and achievement of performance metrics and goals while maintaining compliance with regulatory requirements and accreditation standards.
Key Responsibilities
Provider Data & Credentialing Management
  • Oversee provider data management operations and the provider data management system, ensuring accuracy, integrity, and timeliness of provider information.
  • Oversee credentialing and certification operations, ensuring adherence to regulatory requirements, accreditation criteria, federal program guidelines, and internal quality standards.
  • Monitor, track, and report on certification and credentialing escalations to ensure timely, accurate, and compliant resolution; initiates follow-up actions and coordinates cross-functional support as needed.
  • Collaborate with internal teams to validate system updates, contribute to process documentation, and assist in readiness efforts for audits or accreditation reviews.
  • Assists in developing, compiling, and distributing routine and ad hoc reports on certification and credentialing metrics, KPIs, backlog trends, workflow timeliness, and quality indicators; contributes to presenting findings to leadership and recommending improvement strategies.

Network Operations & Planning
  • Support the development, review, and ongoing maintenance of provider communication materials, including notices, guides, templates, and FAQs, to ensure accuracy, clarity, and alignment with current provider data management, certification and credentialing requirements and organizational expectations.
  • Manage the shared inbox, ensuring triage, prioritization, and resolution of incoming requests, inquiries, and escalations within established service-level expectations.
  • Facilitate meetings with internal departments and external stakeholders to address certification and credentialing issues, concerns, or process dependencies, driving documentation and execution of agreed-upon action items.
  • Participate in and/or leads special projects, workflow assessments, and operational initiatives focused on enhancing credentialing efficiency, provider experience, and organizational compliance.
  • Serve as an internal resource and subject-matter expert on provider administration, provider data management and credentialing policies, workflows, systems, and best practices; provides guidance to team members and cross-functional partners as needed.
  • Other duties as assigned.

Requirements
Qualifications
Education & Experience
  • Bachelor's degree required; Master's degree preferred.
  • 8 or more years of provider network operations, provider data, or credentialing experience, including leadership required.
  • 2 or more years of experience working with credentialing applications and provider data management systems to support end-to-end credentialing and data workflows required.

Skills & Competencies
  • Working knowledge of URAC and/or NCQA accreditation standards, as well as VA, TRICARE, or other federal program regulatory requirements
  • Expertise in provider data management, network adequacy, and credentialing operations.
  • Demonstrated ability to lead teams, influence cross-functional collaboration, and translate strategy into measurable outcomes.
  • Ability to analyze data, prepare reports, and manage multiple priorities under deadlines.
  • Strong analytical, operational, and leadership skills.

Other Requirements
  • Must be able to obtain and maintain U.S. Government personnel security clearance as a condition of employment.

Physical Nature of the Job
Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the campus.
Equal Opportunity Employer Statement
BrightonOne is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. We strongly encourage applications from veterans and individuals with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Work Authorization
Candidates must be authorized to work in the United States without sponsorship now or in the future.
Salary Description
$115,000.00 - $145,000.00

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