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Overnight Network Operations Center Jobs in Boston, MA

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Ashland, MA · On-site

$23.69/hr

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Dover, MA · On-site

$23.69/hr

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Milford, MA · On-site

$23.69/hr

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Sherborn, MA · On-site

$23.69/hr

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

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All JobsNetwork Operations Center JobsOvernight Network Operations Center JobsOvernight Network Operations Center Jobs in Boston, MA

Overnight Network Operations Center information

See Boston, MA salary details

$54.9K

$129.6K

$175.5K

How much do overnight network operations center jobs pay per year?

As of Aug 29, 2026, the average yearly pay for overnight network operations center in Boston, MA is $129,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $174,900.00 per year, depending on experience, location, and employer.

What is an overnight Network Operations Center job?

Overnight Network Operations Center (NOC) jobs involve monitoring and maintaining an organization’s network infrastructure during nighttime hours. NOC technicians or engineers are responsible for ensuring network uptime, troubleshooting issues, responding to alerts, and performing routine maintenance when network usage is typically low. These roles are critical for organizations that require 24/7 network reliability and may involve working with a team or independently. Effective communication, technical troubleshooting skills, and the ability to work under pressure are essential. Overnight NOC staff may also escalate unresolved issues to senior engineers or on-call support as needed.

What are some unique challenges of working the overnight shift in a Network Operations Center (NOC)?

Working the overnight shift in a NOC can present unique challenges, such as maintaining high alertness during low-activity periods and quickly responding to unexpected network incidents without immediate in-person support from other departments. You'll need to be comfortable working independently, as fewer team members are typically on-site overnight, but strong communication skills are still essential for escalating critical issues to on-call engineers or management. Adapting to a nocturnal schedule and managing sleep hygiene are also important to sustain long-term effectiveness and well-being in this role.

What are the key skills and qualifications needed to thrive as an overnight Network Operations Center (NOC) technician, and why are they important?

To thrive as an Overnight Network Operations Center Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate’s degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and remote troubleshooting platforms is essential. Strong attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for identifying, responding to, and resolving network issues promptly to ensure continuous system uptime and minimal business disruption.

What is the difference between Overnight Network Operations Center vs Network Support Specialist?

AspectOvernight Network Operations CenterNetwork Support Specialist
CertificationsNetwork+, CCNA, CompTIA Security+Network+, CCNA, CompTIA Security+
Work Environment24/7 monitoring, shift-based, on-site or remoteOffice or remote, regular business hours or on-call
Primary ResponsibilitiesMonitoring network performance, incident response, troubleshootingSupporting network issues, assisting users, maintenance

The Overnight Network Operations Center focuses on continuous, overnight monitoring and incident management of network systems, often requiring shift work and specialized certifications. In contrast, a Network Support Specialist typically provides support during regular hours, assisting with network issues and maintenance. Both roles require similar certifications but differ mainly in work hours and scope of responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Boston, MA?

The most popular types of Network Operations Center jobs in Boston, MA are:

What are popular job titles related to Overnight Network Operations Center jobs in Boston, MA?

For Overnight Network Operations Center jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Overnight Network Operations Center jobs in Boston, MA look for?

The top searched job categories for Overnight Network Operations Center jobs in Boston, MA are:

What cities near Boston, MA are hiring for Overnight Network Operations Center jobs?

Cities near Boston, MA with the most Overnight Network Operations Center job openings:

Overnight Network Operations Center jobs near you
Infographic showing various Overnight Network Operations Center job openings in Boston, MA as of August 2026, with employment types broken down into 80% Full Time, 12% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $129,591 per year, or $62.3 per hour.

Network Operations Manager - Provider Experience and Network Operations

Boston, MA • On-site

Boston Medical Center
Hospitals • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

510th of 1,064 rated hospitals

People enjoy working here

Good employer

Recommended by students

Learn more about Boston Medical Centerexternal

$92K - $123K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

POSITION SUMMARY:
The Network Operations Manager supports BMCHS by coordinating and optimizing operational activities across the hospital and its network of community-based provider practices. Reporting to the Director of Network Operations, the role serves as a central liaison to improve referrals, care transitions, and access to specialty and inpatient services. Working under general supervision, the Manager leads initiatives that strengthen collaboration, data integration, and process improvement across BMCHS, Boston HealthNet, Population Health, and Epic teams to ensure efficient, coordinated, and high-quality patient care.
Position: Network Operations Manager
Department: Boston Healthnet CHCs
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Provider and Hospital Liaison:
  • Serve as the primary operational contact for network provider offices related to referrals, patient access, and care transitions.
  • Facilitate issue resolution between practices and hospital departments (e.g., scheduling, specialty access, registration, medical records, IT).

Referral and Access Optimization:
  • Partner with providers, schedulers, and hospital departments to streamline referral workflows and scheduling processes.
  • Identify and address barriers that delay patient access or disrupt continuity of care.
  • . Coordinate communication and training materials related to new processes, service lines, and access points

Care Transition Coordination:
  • Collaborate with inpatient and outpatient teams to improve transitions of care between network practices and BMC.
  • Support post-discharge follow-up workflows, direct admission processes, and specialty handoffs.
  • Ensure practices have timely access to clinical documentation and test results.

EHR and CareLink Support:
  • Partner with IT and Epic teams to provide technical assistance and optimize referring provider access to the EHR through EpicCare Link or similar platforms.
  • Support onboarding, troubleshooting, and training for network users.
  • Collect and relay user feedback to inform EHR updates and interoperability enhancements

Communication and Relationship Management:
  • Distribute updates to provider offices regarding hospital processes, system changes, and network initiatives
  • Support two-way communication between BMC departments and network providers to ensure awareness of workflows, policies, and resources.

Operational Performance Monitoring:
  • Track and report key metrics related to referrals, care transitions, and provider access issues.
  • Identify trends and areas for improvement and partner with operational and IT teams to implement solutions.
  • Support escalation pathways for urgent or high-impact issues.

Project Management:
  • Lead or support implementation of operational initiatives related to EHR transitions, referral redesign, or other network improvement projects.
  • Coordinate timelines, communication, and stakeholder engagement to ensure successful outcomes.

Continuous Improvement:
  • Facilitate process reviews and feedback loops to improve coordination between BMC and network practices.
  • Partner with operational leaders to test and refine workflows, ensuring alignment with patient-centered and efficient care delivery.

Other Responsibilities:
  • Perform other related duties as needed to support effective coordination and collaboration across the provider network.
  • Contribute to business development and operational initiatives that expand network participation and improve financial performance.

Performs other duties as needed
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)
JOB REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor's Degree of Arts or Science with at least 5 years of experience in healthcare operations, patient access, referral management, or ambulatory practice management
  • Or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE:
  • Master's Degree in Healthcare Administration, Business Administration, or related fields strongly preferred.
  • Experience with Epic (EpicCare Link preferred) or similar EHR systems.

KNOWLEDGE, SKILLS & ABILITIES (KSAs):
  • Proficiency in organizing, managing projects and coordinating communications, across multiple stakeholders
  • Skill in identifying and resolving operational or process issues in collaboration with internal and external stakeholders Applied skills in data analysis, project management, and stakeholder coordination
  • Experience managing concurrent large and small-scale projects within a matrixed organization
  • Ability to convey operational information clearly and effectively across clinical, administrative, and technical audiences
  • Knowledgeable of healthcare regulations, compliance standards, and industry trends.
  • Skill in facilitating collaboration and communication between hospital departments and community provider practices

Compensation Range:
$66,000.00- $96,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
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About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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