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Network Operations Center Jobs in Boston, MA (NOW HIRING)

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Framingham, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Ashland, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Southborough, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Milford, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Dover, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Hopkinton, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Framingham, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Framingham, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Sherborn, MA · On-site

$23.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

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Showing results 1-20

All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Boston, MA

Network Operations Center information

See Boston, MA salary details

$54.9K

$129.6K

$175.4K

How much do network operations center jobs pay per year?

As of Aug 18, 2026, the average yearly pay for network operations center in Boston, MA is $129,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $174,900.00 per year, depending on experience, location, and employer.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco CCNA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology support.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a Network Operations Center technician?

A Network Operations Center (NOC) technician monitors and maintains network infrastructure, including servers, routers, and switches, to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and may use monitoring tools like Nagios or SolarWinds to detect and resolve problems promptly.

What is the role of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are the most commonly searched types of Network Operations Center jobs in Boston, MA?

The most popular types of Network Operations Center jobs in Boston, MA are:

What are popular job titles related to Network Operations Center jobs in Boston, MA?

For Network Operations Center jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Network Operations Center jobs in Boston, MA look for?

The top searched job categories for Network Operations Center jobs in Boston, MA are:

What cities near Boston, MA are hiring for Network Operations Center jobs?

Cities near Boston, MA with the most Network Operations Center job openings:

Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $129,584 per year, or $62.3 per hour.

Network Operations Manager - Provider Experience and Network Operations

Boston Medical Center

Boston, MA • On-site

$92K - $123K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Boston Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

552nd of 1,060 rated hospitals

Job description

POSITION SUMMARY:
The Network Operations Manager supports BMCHS by coordinating and optimizing operational activities across the hospital and its network of community-based provider practices. Reporting to the Director of Network Operations, the role serves as a central liaison to improve referrals, care transitions, and access to specialty and inpatient services. Working under general supervision, the Manager leads initiatives that strengthen collaboration, data integration, and process improvement across BMCHS, Boston HealthNet, Population Health, and Epic teams to ensure efficient, coordinated, and high-quality patient care.
Position: Network Operations Manager
Department: Boston Healthnet CHCs
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Provider and Hospital Liaison:
  • Serve as the primary operational contact for network provider offices related to referrals, patient access, and care transitions.
  • Facilitate issue resolution between practices and hospital departments (e.g., scheduling, specialty access, registration, medical records, IT).

Referral and Access Optimization:
  • Partner with providers, schedulers, and hospital departments to streamline referral workflows and scheduling processes.
  • Identify and address barriers that delay patient access or disrupt continuity of care.
  • . Coordinate communication and training materials related to new processes, service lines, and access points

Care Transition Coordination:
  • Collaborate with inpatient and outpatient teams to improve transitions of care between network practices and BMC.
  • Support post-discharge follow-up workflows, direct admission processes, and specialty handoffs.
  • Ensure practices have timely access to clinical documentation and test results.

EHR and CareLink Support:
  • Partner with IT and Epic teams to provide technical assistance and optimize referring provider access to the EHR through EpicCare Link or similar platforms.
  • Support onboarding, troubleshooting, and training for network users.
  • Collect and relay user feedback to inform EHR updates and interoperability enhancements

Communication and Relationship Management:
  • Distribute updates to provider offices regarding hospital processes, system changes, and network initiatives
  • Support two-way communication between BMC departments and network providers to ensure awareness of workflows, policies, and resources.

Operational Performance Monitoring:
  • Track and report key metrics related to referrals, care transitions, and provider access issues.
  • Identify trends and areas for improvement and partner with operational and IT teams to implement solutions.
  • Support escalation pathways for urgent or high-impact issues.

Project Management:
  • Lead or support implementation of operational initiatives related to EHR transitions, referral redesign, or other network improvement projects.
  • Coordinate timelines, communication, and stakeholder engagement to ensure successful outcomes.

Continuous Improvement:
  • Facilitate process reviews and feedback loops to improve coordination between BMC and network practices.
  • Partner with operational leaders to test and refine workflows, ensuring alignment with patient-centered and efficient care delivery.

Other Responsibilities:
  • Perform other related duties as needed to support effective coordination and collaboration across the provider network.
  • Contribute to business development and operational initiatives that expand network participation and improve financial performance.

Performs other duties as needed
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)
JOB REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor's Degree of Arts or Science with at least 5 years of experience in healthcare operations, patient access, referral management, or ambulatory practice management
  • Or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE:
  • Master's Degree in Healthcare Administration, Business Administration, or related fields strongly preferred.
  • Experience with Epic (EpicCare Link preferred) or similar EHR systems.

KNOWLEDGE, SKILLS & ABILITIES (KSAs):
  • Proficiency in organizing, managing projects and coordinating communications, across multiple stakeholders
  • Skill in identifying and resolving operational or process issues in collaboration with internal and external stakeholders Applied skills in data analysis, project management, and stakeholder coordination
  • Experience managing concurrent large and small-scale projects within a matrixed organization
  • Ability to convey operational information clearly and effectively across clinical, administrative, and technical audiences
  • Knowledgeable of healthcare regulations, compliance standards, and industry trends.
  • Skill in facilitating collaboration and communication between hospital departments and community provider practices

Compensation Range:
$66,000.00- $96,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

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