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Network Operations Center Jobs in Haverhill, MA (NOW HIRING)

Symbotic Inc.

Software Support Engineer

Andover, MA

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

Symbotic

Software Support Engineer

Andover, MA · On-site

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

Symbotic

Software Support Engineer

Andover, MA · On-site

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

New Balance

System Technician

Boston, MA · On-site

$41.50 - $51/hr

The position Systems Technician role is to ensure service levels and quality standards are fulfilled in the Network Operations Center environment by proactively overseeing a variety of Global ...

New Balance

System Technician

Boston, MA · On-site

$41.50 - $51/hr

The position Systems Technician role is to ensure service levels and quality standards are fulfilled in the Network Operations Center environment by proactively overseeing a variety of Global ...

Analogdevices

Sr. Network Architect

Wilmington, MA · Hybrid

... and data center environments. * Develop scalable, resilient, and secure network topologies that support global business operations. * Create and maintain reference architectures, engineering ...

Analog Devices

Sr. Network Architect

Wilmington, MA · On-site

... and data center environments. * Develop scalable, resilient, and secure network topologies that support global business operations. * Create and maintain reference architectures, engineering ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Haverhill, MA

Network Operations Center information

See Haverhill, MA salary details

$52.7K

$124.6K

$168.7K

How much do network operations center jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network operations center in Haverhill, MA is $124,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $168,200.00 per year, depending on experience, location, and employer.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco CCNA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology support.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a Network Operations Center technician?

A Network Operations Center (NOC) technician monitors and maintains network infrastructure, including servers, routers, and switches, to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and may use monitoring tools like Nagios or SolarWinds to detect and resolve problems promptly.

What is the role of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What cities near Haverhill, MA are hiring for Network Operations Center jobs?

Cities near Haverhill, MA with the most Network Operations Center job openings:

Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Haverhill, MA as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $124,591 per year, or $59.9 per hour.

Network Operations Center (NOC) Analyst - Hooksett, NH

Usherwood Office Technology

Manchester, NH • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Work environment is Monday - Thursday, 8:00am-5:00pm in the designated office. Friday may be worked in-office or remotely, provided the remote setup supports the same efficiency as the office.

Usherwood Office Technology is seeking a Network Operations Center (NOC) Analyst who will be a key frontline resource, responsible for monitoring and maintaining the health, stability, and performance of client IT infrastructures within a managed services environment. This entry-level position focuses on real-time monitoring of networks, servers, endpoints, backup systems, applications, and patch compliance across multiple client environments. The analyst is expected to respond promptly to system alerts, perform initial triage and troubleshooting of routine incidents, and escalate more complex issues to senior analysts or engineering teams when necessary. Working collaboratively with the NOC/SOC team, the Tier 1 Analyst helps ensure uninterrupted operations, proactive issue resolution, and consistent, high-quality service delivery to clients.


Key Responsibilities:

  • System Monitoring & Maintenance: Monitor client networks, servers, endpoints, backup systems, and patch deployment status.
  • Incident Management: Triage and resolve alerts, perform initial troubleshooting, and escalate complex issues to senior staff.
  • Patch Management: Track, monitor, and assist with deployment of critical and high-priority patches, ensuring client compliance.
  • Backup Oversight: Verify backup jobs, troubleshoot failures, and escalate unresolved backup issues.
  • Documentation: Maintain accurate incident, remediation, and resolution records within ticketing systems.
  • Collaboration: Work with Tier 2/3 engineers and SOC staff on escalated incidents or projects.
  • Security & Compliance: Support vulnerability remediation and follow security best practices across client environments.
  • Communication: Provide clear, timely updates to internal teams and clients regarding incidents and ongoing tasks.


Skills and Qualifications:

  • Associate degree in Information Technology, Computer Science, Networking, or related field (or equivalent hands-on experience).
  • 1+ years of IT support, help desk, or network monitoring experience preferred.
  • Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching).
  • Familiarity with system and network monitoring tools.
  • Knowledge of Windows and Linux operating systems (basic troubleshooting and administration).
  • Preferred certifications: CompTIA Network+, CompTIA Security+, Microsoft or Linux foundational certifications


Benefits:

  • Excellent benefit offerings including: medical, dental, vision, and supplemental insurance 
  • Company paid life insurance and long-term disability insurance
  • 20 days of paid time off
  • 401(k) plan with matching company contribution 
  • Annual company store allowance


“Our growth is mirrored by the quality of people we have invested in.” – Louis F. Usherwood, CEO

Usherwood Office Technology is an Equal Opportunity Employer.


Visit us at www.usherwood.com


Apply