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Security Operations Manager Jobs in Boston, MA (NOW HIRING)

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Security Operations Manager information

See Boston, MA salary details

$38K

$85.4K

$152.6K

How much do security operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for security operations manager in Boston, MA is $85,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $109,200.00 per year, depending on experience, location, and employer.

What is the difference between Security Operations Manager vs Security Analyst?

AspectSecurity Operations ManagerSecurity Analyst
Required CredentialsSecurity certifications (CISSP, CISM), relevant experienceSecurity certifications (CompTIA Security+, CEH), technical skills
Work EnvironmentOversees security teams, manages security operationsMonitors security systems, analyzes threats
Employer & Industry UsageUsed in organizations with security teams, corporate security

The Security Operations Manager focuses on managing security teams and overseeing security operations, while the Security Analyst primarily monitors security systems and analyzes threats. Both roles require security certifications and are integral to organizational security, but they differ in scope and responsibilities.

What is an operations manager in security?

A security operations manager oversees an organization’s security functions, including managing security personnel, implementing security policies, and coordinating response efforts to threats. They often utilize security tools, conduct risk assessments, and ensure compliance with safety standards to protect assets and personnel.

Is operations manager a high paying job?

A Security Operations Manager typically earns a competitive salary that reflects their experience, certifications, and the size of the organization. In general, operations management roles tend to have higher pay compared to entry-level positions, especially in industries like security, IT, and corporate services. Salary levels can vary widely based on location, industry, and individual qualifications.

What are the key skills and qualifications needed to thrive as a Security Operations Manager, and why are they important?

To thrive as a Security Operations Manager, you need expertise in risk assessment, incident response, and security policy development, often supported by a degree in cybersecurity or a related field. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and certifications like CISSP or CISM is typically required. Strong leadership, communication, and problem-solving skills are essential for managing teams and responding effectively to security incidents. These skills are crucial for protecting organizational assets, ensuring regulatory compliance, and maintaining a proactive security posture.

What Does a Security Operations Manager Do?

As a security operations manager, you develop and implement strategies to help protect the assets of your company. As part of your duties, you may determine the best protocol for each situation, manage the hiring and training process for other security personnel, and otherwise oversee daily security needs. Many details of this job depend on the security threats your employer faces. For example, retail stores frequently face problems with theft while research companies may be more concerned with the safety of digitally-archived information. Many security operations managers focus on physical threats and collaborate with systems administrators and other computer-focused personnel to secure digital assets.

What is the role of a security operations manager?

A security operations manager oversees an organization's security measures, including monitoring security systems, managing incident response, and implementing security policies. They coordinate security teams, analyze threats, and ensure compliance with industry standards, often using tools like SIEM systems and requiring relevant certifications such as CISSP or CISM.

What is the average salary for a security operations manager?

The average salary for a security operations manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Professionals in this role often hold certifications such as CISSP or CISM and require strong knowledge of cybersecurity tools and incident response procedures.

What does a Security Operations Manager do?

A Security Operations Manager oversees the daily operations of an organization's security team, ensuring the protection of assets, personnel, and information. They develop and implement security policies, manage incident response efforts, and coordinate with other departments to mitigate risks. Additionally, they monitor security systems, lead investigations into security breaches, and ensure compliance with relevant laws and regulations. Their role is critical in maintaining a secure environment and continuously improving the organization's security posture.

What are some typical challenges a Security Operations Manager faces when coordinating between internal teams and external partners?

A Security Operations Manager often navigates challenges such as ensuring clear communication of security protocols between internal IT teams and third-party vendors, aligning security practices with organizational goals, and managing incident responses across multiple stakeholders. Balancing business needs with security compliance requirements can also be complex, especially when integrating new technologies or services. Effective collaboration and establishing well-defined escalation paths are key to overcoming these challenges and maintaining a resilient security posture.
More about Security Operations Manager jobs
What are popular job titles related to Security Operations Manager jobs in Boston, MA? For Security Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Security Operations Manager jobs in Boston, MA look for? The top searched job categories for Security Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Security Operations Manager jobs? Cities near Boston, MA with the most Security Operations Manager job openings:
Security Operations Manager jobs near you
Infographic showing various Security Operations Manager job openings in Boston, MA as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $85,365 per year, or $41 per hour.
Security Operations Manager ($92,892/year)

Security Operations Manager ($92,892/year)

Securitas Services

Boston, MA

$92K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 29 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 981 frontline employees who took The Breakroom Quiz

57th of 108 rated security

Job description

JOB SPECIFICATIONS:

Title: Security Operations Manager

Environment: Corporate

Location: Boston, MA (Seaport)

Salary: $92,892/year

Schedule: Tuesday-Thursday (9am-5pm) + Friday-Saturday (6am-2pm). This is a Salaried position that requires FLEXIBILITY when operationally needed. 

Operations Manager
 
Securitas plays an essential role for our clients and in society. The Operations Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

As an Operations Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.

 
Job Summary:

Under the direction of the Senior Security Lead, the Operations Manager provides direct supervision for Shift Supervisors and Officers. Acts as a liaison between Securitas and the client in the absence of the Security Services Director. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Prepares and coordinates staffing and scheduling. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.

Essential Job Functions:

Performs the duties of a Security Officer in accord with post orders and company policy
Provides lead direction at assigned Client site(s); acts to ensure that post orders are followed, that established tours are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations
May counsel and discipline personnel as appropriate; seeks advice from company management or designated Client representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions
Assists in the training of Security Officers and review of post orders
Assists in the submission of payroll and personnel information to the company as designated
In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts
Prepares, files and submits various reports as required
Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
Meets with authorized Client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
Project management as assigned by the Security Services Director or client representative
Utilizing established resources, works to reduce over-time and has a thorough understanding of client contract and financial obligations
 

 

 
MINIMUM QUALIFICATIONS AT ENTRY 
Additional qualifications may be specified and receive preference, depending upon the nature of the position. 

 
MINIMUM HIRING STANDARDS:
Must be at least 18 years of age. 
Must have a reliable means of communication (i.e., pager or phone). 
Must have a reliable means of transportation (public or private). 
Must have the legal right to work in the United States. 
Must have the ability to speak, read, and write English. 
Must have a High School Diploma or GED.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. 

 
Education/Experience: Associate's Degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. 

 
Competencies (as demonstrated through experience, training, and/or testing): 
If required for assigned accounts, must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers. 
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts. 
Knowledge of security operations and procedures. 
Knowledge of supervisory practices and procedures.
Skill in staff supervision, including assigning work and providing training and discipline. 
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls. 
Ability to track and maintain schedule assignments. 
Ability to maintain professional composure when dealing with unusual circumstances. 
Knowledge of business operations management and human resources administration.
Use of personal computer and spreadsheet software. 
Ability to synthesize business/financial data and develop recommendations.
Planning, organizing and leadership skills. 
Oral and written communications skills.
Strong customer service and service delivery orientation. 
Ability to interact effectively at various social levels and across diverse cultures.
Ability to be an effective leader and member of project teams. 
Ability to take initiative and achieve results.
Ability to carry out multiple assignments concurrently. 
Ability to adapt to changes in the external environment and organization.

 
  WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 
Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. 
Ability to handle multiple tasks concurrently. 
Handling and being exposed to sensitive and confidential information. 
May require regular use of vehicle and frequent travel in the performance of duties. 
Regular talking and hearing.
Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
Walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
Close vision, distance vision, and ability to adjust focus.
Conducting oral presentations and group meetings.
Directing, motivating, training, coaching, and disciplining staff in a positive manner. 
Reading and analyzing reports and financial data, including related computer usage. 
Responding on an on-call basis to emergencies and incidents at all hours.

 

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

#MetroBoston 


 

 

 
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. 

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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