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Network Operations Center Manager Jobs in Minnesota

iPeople Infosystems LLC

Network Lead Engineer

Saint Paul, MN · On-site

$102K - $141K/yr

Oversee LAN, WAN, Wi-Fi, Internet, VPN, and data center network operations. Manage incidents, problems, and change management processes. Act as the executive escalation point for P1/P2 incidents ...

FullSpeed Automotive

Center Manager -1128

Savage, MN · On-site

$58K/yr

Role Overview The Center Manager is the operational and cultural leader of the service center, responsible for delivering exceptional customer experiences while driving sales, profitability, and team ...

VIOC

Service Center Manager Trainee

Saint Paul, MN

$24.50/hr

You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager ...

VIOC

Service Center Manager Trainee

Saint Cloud, MN

$24.50/hr

You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager ...

FullSpeed Automotive

Center Manager-1128

Savage, MN · On-site

$60K/yr

The Center Manager is responsible for overseeing a FullSpeed Automotive facility to ensure it ... Oversee daily operations, service bay organization, store readiness and inventory management.

Valvoline

Service Center Manager Trainee

Saint Paul, MN · On-site

$24.50/hr

You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager ...

Valvoline

Service Center Manager Trainee

Blaine, MN · On-site

$23.50/hr

You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager ...

VIOC

Service Center Manager Trainee

Edina, MN · On-site

$24.50/hr

You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager ...

VIOC

Service Center Manager Trainee

Blaine, MN

$23.50/hr

You will be assigned to a host service center and will develop operational, people management, and business acumen skills under the active coaching of your Area Manager and Service Center Manager ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Manager JobsNetwork Operations Center Manager Jobs in Minnesota

Network Operations Center Manager information

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) Manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) Manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center Manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Minnesota? The most popular types of Network Operations Center jobs in Minnesota are:
What are popular job titles related to Network Operations Center Manager jobs in Minnesota? For Network Operations Center Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Manager jobs in Minnesota look for? The top searched job categories for Network Operations Center Manager jobs in Minnesota are:
Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Call Center Manager

Call Center Manager

COMMUNITY DENTAL CARE

Saint Paul, MN

$25 - $30/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

Join Our Team as an experienced and motivated Call Center Manager to lead the daily operations of our Call Center Scheduling team. In this role, you will ensure that patient inquiries are handled efficiently, accurately, and with exceptional customer service while maintaining compliance with clinic policies and standards.  The Call Center Manager is responsible for overseeing team performance, monitoring key operational metrics, and fostering a positive, patient-focused work environment.  This position also plays a critical role in hiring, training, coaching, and developing scheduling Coordinators to ensure they have the knowledge and skills to provide outstanding service.   

Who We Are 
Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.
 

Responsibilities

Call Center Manager Responsibilities

  • Manage and coach a team of call center representatives.
  • Monitor call quality, productivity, and performance metrics
  • Oversee patient scheduling, and communications using Open Dental and Solutionreach.
  • Handle escalated patient concerns and ensure excellent customer service.
  • Assist with hiring, training, and staff development.
  • Improve workflows and drive team performance.


Qualifications

  • 3+ years of call center or customer service leadership experience.
  • Experience with Open Dental and Solutionreach preferred.
  • Strong leadership, communication, and coaching skills.
  • Ability to manage performance metrics and improve processes.
  • Healthcare or dental industry experience preferred.

Call Center Hours:

Monday through Thursday 8:00am-4:30pm

Friday 8:00am-2:00pm


What We Offer 

  • Meaningful work in a collaborative environment that fosters professional growth  
  • Comprehensive medical, dental and life insurance  
  • Paid time off and holiday pay  
  • 401k plus company match 
     

About Us 
At Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.  
 

Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.  

Apply