Hi, we're Oscar. We're hiring a Coordinator, Delegated Vendor Management to join our Network Contracting team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.
About the role:
The Coordinator, Delegated Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors.
You will report into the Director, Network Contracting.
Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia or Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote
Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities:
- Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
- Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders
- Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
- Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- 2+ years of relevant experience
Bonus points:
- Experience with claim testing and Quality Assurance (QA)
- Experience with ticketing system (such as Jira)
- Experience with payers offering ACA/health exchange insurance
- Experience using analytical tools, including Microsoft Office and Google Suite